10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
60,741 miles

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« Read the previous 20 complaints

problem #11

Oct 032015

Terrain

  • 34,572 miles
There are several issues with this vehicle which makes me think this car was a lemon, unreported by original owner, or in a flood; 1st, the rear hatch struts were totally rusted out and inoperable (reinforcing my flood thought.) 2nd, the vehicles mpg is nowhere near the advertised 22/32 - I mentioned my concern several times to the service dept, the sales man, and the certified sale manager; their solution - they reset the gauge on the dashboard! 3rd, within days of my purchase, I noticed a knock under my car that sounded like an axle was going to bust through my floorboard it was knocking so hard! after numerous service repair attempts & visits back to the dealer, one visit lasting approximately 7 days, they think they've fixed the problem. Secondary fuel tank fuel pump module - (contributing to fuel consumption issue?) 4th, the windshield wipers stopped working while I was driving to work, in the fast lane, @ 6am one dark, rainy morning, during a torrential down pour almost causing a major pile up! 5th, check engine light, stumbles and misfires on acceleration, shuts off when stopped at a stop sign or traffic light. Repaired/several hundred dollars later. 6th, the continuing issues have been, but not limited to reduced engine power, rough idle, engine sputters, hesitates, poor gas mileage, & excessive oil consumption. 7th, another check engine light, now fuel-injectors need replaced (another contributor to fuel consumption issue?). after further review of the vehicle's cpo paperwork, this is not the certified vehicle being referred to on the paperwork. There are items checked off on the report that do not apply to this vehicle. I would have never overpaid for a cpo vehicle had I know their "rigorous standards" meant absolutely nothing! I have bought many cars in my life, both new and used cars and never had any of the issues I am having with this vehicle!

- Brunswick, OH, USA

problem #10

Jul 222017

Terrain

  • 65,000 miles
The vehicle has a high oil consumption. Every 1K miles it consumes about 1qt. I have to add oil every month. I see a lot of the same complaint over the internet regarding the GMC Terrain 2010-2013 with the same problem from factory. GM released a bulletin but there is no recall. I have to pay fir a factory problem. #13-06-01-003H: Excessive oil consumption ' perform oil consumption test and/or install piston and piston ring kit ' (Feb 9, 2016) https://GM.oemdtc.com/1893/excessive-oil-consumption-2010-2013-Buick-Chevrolet-GMC

- Winter Garden, FL, USA

problem #9

Apr 242017

Terrain

  • 119,000 miles
2013 GMC Terrain with 119,000 miles has excessive oil consumption. This was a known issue with GMC, chev and Buick. There was a tsb issued 13-06-01-003F. In 2014, GM was fixing all vehicles under warranty, unfortunately mine did not occure until the warranty expired. I had changed my oil every 5,000 to 7,000 miles using the synthetic blend recommended by the manufacturer. When trying to start my vehicle, all check engine, lights, etc came on and the vehicle went into power shut down mode, which luckily my vehicle wasn't moving. GM.oemdtc.com/1893/excessive-oil-consumption-2010-2013-Buick-Chevrolet-GMC/2

- Pomfret, MD, USA

problem #8

Jan 092016

Terrain

  • 51,155 miles
The contact owns a 2013 GMC Terrain. The contact stated that the vehicle experienced excessive oil consumption. During an oil change, the technician diagnosed that the oil was a quart and a half low. The vehicle was taken to the dealer where a technician performed an oil consumption test. The technician stated that it was within normal operating range. The manufacturer was notified of the failure. The failure mileage was 51,155.

- Lake Villa, IL, USA

problem #7

Jan 012015

Terrain

  • 60,000 miles
I have a 2013 GMC Terrain. I bought it used in 2014. It had one previous owner. When I bought this car, I didn't notice the abnormal noise it makes. While the car is either in driver or reverse, it makes a weird ticking noise coming from under the front hood. The noise goes away in park. However, the noise can only be heard when the car idols at a certain RPM. The car makes a rattle like sound when the rpms are low, like between 500 to 1500. For example: When I'm cruising down town at speeds of about 25-45mph, I can here the rattle sound. When I back into my garage, the noise can be heard even louder because the garage amplifies the sound. When I use cruise control to accelerate, it does not make this noise. Only when I put my foot on the gas pedal. When I take my food off the gas, or speed up, the sound goes away. It's not a low oil tick sound. It's a little different, like something is loose and rattling. This noise has always been there but it took me a while to realize it.

- New Bern, NC, USA

problem #6

Mar 172015

Terrain 4-cyl

  • 25,000 miles
Less than a month ago, while driving on interstate 95 in the left lane during rush hour the engine blew on a 2 year old GMC Terrain. How this is at all possible I have no clue, but luckily enough I was able to safely coast over to the right shoulder and await for a tow truck. Below is the background information, as well as the headache I have had to undergo since this happened. -1 month prior to the engine being blown I had taken the car in for a 5,000 mile check-up -night before the incident there was a fluttering noise heard from the engine, so planned on taking to sheehan the next morning at approximately 9:30 am on 3/17/2015 was driving on interstate 95 in the left lane during rush hour and the rpms dropped to zero -witness something that looked like oil leaking from the engine was told to sheehan Buick GMC where they looked at it and the next day reported that the engine blew, a rod to the piston snapped and tore a hole through the side of the engine -was told by service manager that when the engine went it "grenade" inside and resulted in longer to fix and replacing more parts like a manifold. -since it was fixed I had no other choice but to take the car back I left the shop and got on interstate 95 for about 10 miles when I noticed the check-engine light on immediately returned to sheehan and took the loaner back -was told now had to replace the fuel injectors -2 weeks after that week repaid engine light on again for a wire harness.

- Palm Beach Gardens, FL, USA

problem #5

Nov 262014

Terrain

  • 32,400 miles
I had just purchased the 2013 GMC Terrain denali and noticed that it has a bogging sensation in the steering at idle when turning. It feels like the steering is going to cut out - almost like not fully engaging the clutch on a manual transmission when the engine is about to die. Very noisy and annoying in the tight parking garage when you have to turn the steering at a standstill during idle. There is a ticking noise coming from under the dash that sounds like a construction worker jackhammering about 1 block away with the windows up. It can also be described as a helicopter hovering overhead at around 200-300 feet. You can only hear it from inside the cab. I should have noticed this during the test drive, except that the radio was on and there were no tight steering situations. I was told that both of these items are normal by the GMC dealer. Be sure to test out these two scenarios when test driving. Too late for me, and unfortunately I have to live with it but would rather not.

- Phoenix, AZ, USA

problem #4

Oct 042014

Terrain

  • 17,800 miles
I was driving the vehicle under normal circumstances when I tried to accelerate I felt the engine hesitate and then completely shut down. Message on my display said "engine power reduced" and I basically had a few seconds to merge over to the right lane and get out of traffic. Had the vehicle towed to local GMC dealer.

- Ebensburg, PA, USA

problem #3

Jun 022014

Terrain

  • 1,500 miles
While driving the crash light and signal came on and the truck slowed down this happen about 6 times since I bough the truck in July 2013.

- Montevallo, AL, USA

problem #2

May 012014

Terrain

  • 14,945 miles
The contact owns a 2013 GMC Terrain. The contact stated while stopped on an incline and pressure was released from the brake, the vehicle rolled backward and the engine stalled. The vehicle was taken to the dealer, who could not diagnose the problem. The vehicle was not repaired. The manufacturer was made aware of the problem. The approximate failure mileage was 14,945.

- Annaheim, CA, USA

problem #1

Jul 252013

Terrain 6-cyl

  • Automatic transmission
  • 500 miles
The contact owns a 2013 GMC Terrain. The contact stated while driving 65 mph, the front collision alert sensor illuminated and the vehicle decreased in speed. The manufacturer was contacted. The vehicle was taken to a private mechanic who stated that the vehicle was working properly. The failure recurred on several occasions. The failure mileage was 500 and the current mileage was 8,033. Updated 8/22/14

- Baldwinsville, NY, USA