7.1

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
8,124 miles

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problem #2

Feb 042016

Terrain

  • 6,000 miles
I've attached my final repair notice to GM and it has all of the details. I have since taken my car back to the dealership to have the final repair done. They still say nothing is wrong with it. I am terrified to drive my car. I asked GM to take the car back and they say they are not willing to do anything at all to help me. The transmission is jerky and the brakes barely work. Please investigate. Its like GM would like to wait until there is a huge accident and loss of life before doing anything.

- Woodstock, GA, USA

problem #1

Mar 042015

Terrain 6-cyl

  • 10,247 miles
While making a right turn at the bottom of a freeway offramp the keys on the keyring attached to the key in the ignition got stuck in the steering wheel. This briefly prevented me from exiting the turn, and then when the keys broke free the car had turned itself off!! I had no power steering, no power breaks and no headlights. I was on a slight downgrade and was able to coast to the next block where I turned right out of traffic before coming to a full stop. I was then able to restart the car after putting into neutral (or park, don't remember). The keychain that got stuck was from enterprise rental and had 2 key-fobs on it plus a plastic id tag on a small wire ring. This, combined with the poor placement of the ignition switch, has resulted in my hitting the keys with my hands while steering several times since renting the car 5 days ago. The ignition switch is located very close to the wheel and the ignition key which sticks out of the large key-fob is very close to the steering wheel even without other keys on the ring. Testing this in my driveway it is very easy to turn the car off while in drive. Very scary!

- San Francisco, CA, USA