I am writing to urgently request a safety recall for the GMC Terrain 2015 due to a critical issue with the lift gate mechanism, which may be both electrical and mechanical. Recently, while utilizing the lift gate for routine activities such as grocery shopping, a terrifying incident occurred that endangered the safety of my family members. Upon opening, the lift gate exhibited a concerning behavior, forcefully closing without warning or control, posing a severe risk of injury. Despite attempts to intervene, the gate continued its downward motion unabated, presenting a serious hazard of crushing limbs or causing incapacitating harm. In a frightening moment, one of my family members narrowly avoided a potentially catastrophic injury as the gate threatened to strike her right hand. While I sustained a minor injury to my arm, a superficial wound, the gravity of the situation cannot be understated. This dangerous malfunction persists, rendering the trunk unusable out of fear for the safety of myself and my loved ones. Given the potential for life-altering injuries, I implore you to take immediate action and initiate a recall for all GMC Terrain 2015 models affected by this defect. The safety of consumers should be the utmost priority, and failure to address this issue promptly could result in devastating consequences. I urge you to prioritize this matter and take decisive steps to remedy the situation before further harm occurs. Your swift action in initiating a recall will not only safeguard the well-being of countless individuals but also uphold the reputation of your brand for prioritizing customer safety.

- Orlando, FL, USA

status display screen shows multiple false signals

- Holiday, FL, USA

The vehicle tends to not turn on unless I give it a boost. Battery is new and alternator is good It occurs twice to three times a day

- Levittown, NY, USA

The blower fan for heat In my vehicle was replaced in October 2022, recently the Defroster will not engage and it is vital to winter driving. The mechanism that switches between which vent to blow out air was replaced and the Defroster will still not engage, rather it comes out of the heat and face vents. Shortly after the Defroster stopped engaging, the rpms will start fluctuating from 2 suddenly up to 6-8 without warning or acceleration then go back down and back up as if it's chugging along. Even when applying the brakes, this will continue to happen and there's concern for Rear-ending or crashing when this happens. When driving home 2 nights ago the county police pulled my vehicle over due to burnt out headlight, which was replaced less than 6 months ago. Took the car in to get bulb replaced today and multiple bulbs later, the light is not fixed and it was said to be electrical and need to go to another shop. Beginning to wonder if this is all a bigger problem about to happen with engine/ powertrain.. with commute to work in the dark and electrical problem in the headlight randomly and the acceleration issues there is definitely a concern for safety.

- Mercer, WI, USA

Not really sure if it is electrical but the Stabilitrak light came on and the car jerked and I could not go over 50 mph and that would be fine however when you are on a freeway and the speed limit is much greater you could cause and accident. I took the vehicle to a garage and they put it on there computer and reset it and it seemed to work OK until I again went on the freeway and the same thing happened. Again I took it back to the same garage and they recommended I take it to a GMC Dealer which I did and they could not find the problem either after spending around $600. I did take it to the GMC Dealer which the vehicle make is a GMC.The problem, to the best of my knowledge, started about April 2023.

- Toquerville, UT, USA

Engine lost power suddenly while driving. No warning. Fuel pressure slowed to where vehicle no longer moved forward. Again. No warning. Timing chain slipped TWICE and destroyed engine without warning. -??Engine power lost-?? appeared on dash from driving without warning or incident. Excessive oil consumption without warning. Smoking engine even though had regular oil changes. Engine had been inspected by dealership and allegedly had no issues. Car never smoked but did after second time of timing chain slipping/breaking. This issue has happened repeatedly to many drivers who own these vehicles. Had a difficult time stopping after engine and total power failure without warning.

- Troy, MI, USA

Never had issues on my vehicle I only have 42,000 miles when I brought my vehicle it only had 28,000 miles I had two recalls recently fixed 2/21/2023 a month later while driving my vehicle stopped and check engine light came on also there is a dinging sound whenever I get into my car which wasn-??t there before I was in my parking lot parking my car when it shut off 3 times

- Dayton, OH, USA

UNKNOWN The car shakes when I tried to reverse and when I try to move forward it doesn-??t accelerate. The tire pressure lights went on but the tire pressure is fine. I had it towed to a shop and they said they-??re getting transmission codes. Unfortunately that shop doesn-??t specialize in transmission so I-??m waiting for a transmission specialist to look at it. Also the driver side electric seat doesn-??t move backwards anymore it-??s stuck in one spot.

- San Jose, CA, USA

In October 2021 I took my car to have brake pads replaced, oil and filter change, and tire rotation. The day before the appointment the engine light came on. I parked the vehicle and waited for my appointment. The mechanic there told me there was not a drop of oil registering on the dipstick.... very odd considering I had the oil changed regularly. The appointment was completed and the engine light reset. The next day the engine light came back on and the code it was giving was for a Timing Control Solenoid, so I purchased the parts and took it back to the same mechanic. Engine light off- vehicle running normally- a few months pass-another routine oil/filter change in between and the engine light comes back on. This time I take it to a dealership and again there is not a drop of oil registering on the dipstick. Now it is sitting in the dealership garage waiting on parts to arrive to replace the entire timing chain assembly. I have read many complaints in the last several months about the same issue. This should have been a recall by now. If the timing chain were to snap it could cause heavy engine damage as well as an accident if on the road at the time. GMC needs to be made aware of this situation and the heavy consumption of oil. My mileage at this time is only at 82K - this should not be happening this early on.

- Newton, NC, USA

As I was navigating my way home on Nov. 3, 2021 the windshield wipers stop working and it was dark and pouring down raining. There was no warning. Then the radio started acting weird the bluetooth went away and I could not get it back on the screen to connect. I tried turning on and off the radio but it would not turn off. The biggest danger to my life was that I could not see so I had to keep pulling on side streets to wipe the windshield so I could make it home in the dark and pouring rain. When the bluetooth stopped connecting I had to pull over again and pipe the directions through my phone to continue to navigate home. The windshield wiper can be confirmed by the dealer because it still did not turn on today. The radio turned on and off today and the bluetooth icon was back.

- Houston, TX, USA

The contact owns a 2015 GMC Terrain. The contact stated that her vehicle was consuming oil excessively which led to three separate engine failures. The contact also stated that the check oil light would illuminate on the instrument panel prior to the failure. An independent mechanic had replaced the engine all three times due to the oil consumption. Prior to the latest failure, the contact mentioned that while driving at various speeds, the power steering assists failed as the power steering failure warning message was displayed on the instrument panel. The independent mechanic informed her that the power steering had received too much electricity which would cause both the power steering and the wheels to lock up. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 70,000.

- Plainfield, IN, USA

Vehicle randomly says service stabilitrack and traction control. Service engine light, traction control light come on. RPM guage, speedometer, digital speedometer, temp gauge all will bounce and go to 0. vehicle struggles to accelerate while this is happening. When it kicks back in vehicle jolts. I cannot replicate it, does this randomly. Has been to the dealer multiple times and they cannot replicate the problem or diagnose it. Always happens while driving

- Greenville, OH, USA

Intellilink system, entertainment center, back up camera, usb charging. Entire system failure. Battery drains when parked for more than 2 days.

- Richmond, KY, USA

Vehicle was being driven on rural state highway containing hills and curves to get serviced for low tires. About 20 minutes into drive the seat heater was turned on. About 5 minutes later the radio, speedometer, tachometer, fuel, temperature gauges and turn signals quit working. A tool symbol showed up on the options screen. During the rest of the drive the radio would come on intermittently. At the service center a code scanner showed no codes. The vehicle battery (new) was checked and cables were checked for loose connections and corrosion. The issue continued throughout the service. After service the vehicle was parked for several hours. At startup for the return drive the issue had self corrected and did not return.

- Franklin, AR, USA

1. while driving, the collision alert will randomly go off and decelerate the vehicle, even if there are no other vehicles around. This has been happening periodically for the last couple years, but is getting worse and more frequent. It feels like it shifts to neutral and engages the brakes. This has almost caused us to be hit by cars behind us on the interstate. 2. for the last few years there is absolutely no way to tell the milage on the car is. That sensor went out and the GMC mechanic that I had fixing a different issue with the car stalling randomly (which I now discover is a very common occurrence with this vehicle, but not covered by warranty as it happens a few thousand miles after full warranty expires-this was 2017) that this is a common issue with Terrains and was not covered under warranty (shocker). And I'm not willing to but the hundreds of dollars necessary to fix the problem.

- Rogers, AR, USA

I own a 2015 GMC Terrain. The radio and all other functions related to the touch screen have failed resulting in a black screen. This includes the back up camera. This has also contributed to a minor accident where I back into a utility pole. GM states a new radio is necessary at a cost of $1287. This is unacceptable for a vital part of the vehicles operation. What will it take for GM to address this issue" someone backing over a child in a driveway"

- Bristol, CT, USA

My screen went totally black, I have no radio no back up cameras. Took it to dealer and they thought it was screen. The replaced the screen and the radio still want come on nor the back up camera. The dealership said it is the radio and they are going to charge me $2000 to fix it. My car is a 2015 GMC Terrain denali with 43,000 miles on it. It has to be a factory defect for it to happen. My car has never had to have anything done to it except oil changes. Please help me I can't afford this kind of money. When I started it one morning that's when the screen was black with no radio or back up cameras.

- Hixson, TN, USA

The contact owns a 2015 GMC Terrain. While driving approximately 20 mph, the vehicle stalled without warning. The contact was able to restart the vehicle. The vehicle was taken to vandevere Chevrolet (located at 1490 vernon odom blvd, akron, oh 44320, (330) 800-0230) to be diagnosed, but the mechanic was unable to duplicate the failure or retrieve a fault code. The vehicle was not repaired. The contact stated that the failure recurred on several occasions. The manufacturer was not contacted. The approximate failure mileage was 60,000.

- Akron, OH, USA

The contact owns a 2015 GMC Terrain. The contact stated that the radio and back-up camera did not work. The vehicle was taken to green Buick GMC (563-484-5147, located at 3210 E kimberly rd, davenport, ia 52807) where it was diagnosed that the radio unit needed to be replaced. The contact was informed that the unit was on backorder. The manufacturer was made aware of the failure and referred the contact to the dealer. The contact was also informed that the vehicle was out of warranty and there was no recall. The vehicle was not repaired. The failure mileage was approximately 53,000.

- Muscatine, IA, USA

Power lift gate will not open. The lift gate was working but would not stay in the up position. I had to replace the lift gate support strut. After replacing the right strut the gate would not open using the key fob, or the botton inside of vehicle, nor will it lift when using the botton on the gate.

- Florence, AL, USA