10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 42,300 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Purchased GMC 2017 Terrain 1 month ago today. The first week I had it the engine kept stalling while idling. I took it to the dealership for them to fix. I got it back and it seemed to run hard. 3 days later I found that not one but both key fobs would not work. The battery is brand new. When I spoke to service man at dealership, he stated that one fob was faulty and they would order a new one. I haven't heard back from them...today I got into a front end collision where the air bags did not deploy causing me injury. Only after the fact did the alarm sound and dash message came on stating service airbag. The four way lights would not stay on and the interior lights would not turn off. And there was a smell of something burning.. no return call from GMC.
- Warsaw, NY, USA
The contact owns a 2017 GMC Terrain. The contact stated the driver's side inside door handle was fractured. The contact was concerned about cutting her hand on the door handle. The contact called penske Cadillac of South bay (18600 hawthorne blvd, torrance, ca 90504, (310) 697-1800) however, the vehicle was not diagnosed nor repaired. The manufacturer was contacted however, no further assistance was provided. The failure mileage was 39,000.
- Compton, CA, USA
I was making a left turn during a green light my car was in motion. A white van was speeding towards me from the drivers side going straight at me at high speed with a red light. They hit the front drivers end of my car which made my car spin out. The airbags did not deploy. The whole front end of my car was ruined.
- Lake Forest, CA, USA
While checking the rear view mirror a 1998 Chevy truck came tp a sudden stop on the highway, and I could not miss the truck the driver claimed he thought he had missed his turn, when my SUV collided with the truck. The powder came out but the airbags never did come out, and the passenger seatbelt locked.
- Morganton, NC, USA
Traveling on state highway 136 between 50 and 55mph. The listed vehicle struck a deer causing significant front end damage. Immediately following there was a very strong odor similar to gun powder. The airbag light illuminated and on star came on line in the car due to crash sensor notification. However, there was no airbag deployment.the entire front end of the car sustained damage as well as the radiator. The drivers side front quarter panel also buckled. It is unknown at this time of further damage. The vehicle sustained enough damage to where it required it to be towed to a dealership body shop for further evaluation. Based on the front end and quarter panel damage, there should have been an airbag deployment. The listed vehicle is the only vehicle involved with the collision. The Georgia state patrol investigated and completed a crash report.
- Jasper, GA, USA
- Snow Hill, MD, USA