10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
17,620 miles

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« Read the previous 20 complaints

problem #5

Jul 012018

Terrain

  • 4,000 miles
The contact owns a 2018 GMC Terrain. The contact stated that the vehicle's electrical system failed. The vents located near the instrument panel emitted a strong burning odor when the heating system or air conditioning system was activated. In addition, the front end of the vehicle exhibited a strong vibration that caused the steering wheel to vibrate. Furthermore, when the rear hatch door was closed, the rear hatch door light remained illuminated. The contact stated that the rear driver's side hub clips separated. On star performed a diagnostic and provided the contact with diagnostic case number: 109309958. The vehicle was taken to rainbow northshore Buick GMC (2925 North highway 190, covington, la 70433, (888) 494-1484) for inspection. The dealer only cleared the on start connectivity codes and informed the contact that there was a defective module. The manufacturer did not have a remedy for the failure. The vehicle was not repaired. The manufacturer was contacted. The approximate failure mileage was 4,000.

- Mandeville, LA, USA

problem #4

Nov 222018

Terrain

  • 752 miles
Driving on a downslope heading North on 65 going into Tennessee from Alabama I experienced a loss of power system lights went off along with gauges going off and on. At which time stabiatrak and transmission lights came on saying to pull over immediately.we did so called GM onstar where they told us we would experience a loss in power but could travel onward. We chose to get towed, however due to the holiday we had difficulties getting a tow and were forced to drive home 90 miles away. The problem did not present itself again on the drive home. We took it to a GMC dealer in vestavia hills they pulled off the codes but had no reason for the issue nor were they able to get service bulletins from GM on the issue. I documented the findings went home and a later on 11/23/18 the problem occurred at about 130 miles from the first incident. This time it happened going up a hill and giving the car gas did nothing to get me up the very small grade. I had to put it in reverse and get a running start at the hill in order to make it home. I called GM again and requested a tow to a second dealer in trussville, al they were unable to even see it until Monday 11/26/18. I am very fearful that if we have to drive it again that I may not be as lucky.

- Birmingham, AL, USA

problem #3

Sep 062018

Terrain

  • 500 miles
The auto stop feature is a safety hazard. On several occasions when foot is taken off brake it is slow to merge into traffic, and being in South Louisiana even with ac on hi it still shuts down at times.

- Carriere, MS, USA

problem #2

Jun 012018

Terrain

  • 2,500 miles
First issue with the vehicle was a separation of the dash near and around the passenger side airbag. Unknown at this time if the airbag has been compromised. I won't know until the vehicle would be involved in an accident. The second issue involves the vehicle while in park. I am able to push the vehicle and it will actually move forward. There is also a very hard shift while the vehicle is in motion. This occurs usually between 2K and 3 K rpms. The vehicle will actually jerk as it is trying to shift.

- Papillion, NE, USA

problem #1

Mar 272018

Terrain

  • 460 miles
Purchased a brand new GMC Terrain. 12 days and 460 miles later the service engine soon light came on. Took it to dealership for a P050F. This is code for a leak in the booster. They did not repair anything, just checked for leak and reset engine light. As I read more, the problem affects the brakes ability to function properly increasing danger to driver. There is also defective stop/idle on the engine that no longer works. I was just driving down the road in town when it popped on. GM and young's have refused to refund this defective vehicle.

- Corunna, MI, USA