10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
690 miles

About These NHTSA Complaints:

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problem #58

Nov 262025

Terrain

  • miles
My cars breaks failed by a vacuum pump failer and I almost died on the a hill going home

- San Jose, CA, USA

problem #57

Mar 242026

Terrain

  • miles
Brake assist light came on and brake pedal became stiff/hard to push. Vehicle struggled to brake. Replaced brake pads and checked brake fluid. Brakes still inoperable. Check engine light came on for vacuum pump. When replacing pump, metal shards and pieces were falling out when original was removed. Once replacement was installed vehicle began hesitating to start and run.

- Tappahannock, VA, USA

problem #56

Mar 102026

Terrain

  • miles
Vacuum pump exploded into camshaft and engine area, causing me to lose brakes completely on the highway. Costly repairs to clear out metal shrapnel and replace camshaft.

- Thornton, CO, USA

problem #55

Feb 112026

Terrain

  • miles
I am driving a 2019 GMC Terrain SLT, and I have a serious concern regarding a recent service experience. On 02/10/2026, I had an oil change and a complete vehicle inspection performed at Kunes GMC Greenfield, Wisconsin. After the service was completed and I returned home, I noticed an unusual noise coming from under the engine hood. I immediately went back to the dealership and informed them of the issue. I was asked to return the following day (02/11) for further inspection. After their investigation, I was informed that the vacuum booster had failed. It appears that this issue was not identified during the original inspection, and I was the one who brought the noise to their attention. From my understanding, vacuum pump/booster issues are common with many 2019 GMC Terrain models. I am surprised that this has not resulted in a recall, especially considering the potential safety risks it poses to me and my family. What concerns me even more is that this issue was not detected during the dealership-??s inspection. If it had worsened, it could have led to a serious safety situation. I had to spend $450 today to repair what appears to be a manufacturing-related defect. I respectfully request that this matter be escalated and that my claim for reimbursement be reviewed. I would appreciate your assistance in helping me pursue compensation for this expense.

- Oak Creek, WI, USA

problem #54

Jul 052024

Terrain

  • miles
My family and I were returning home from vacation in another state, and while we were driving on the interstate, an alarm popped up on the DTC stating ruduced engine power. I tried to start slowing down so I could take the next off ramp and could not push the brake pedal in. I had absolutely no brakes trying to slow down from interstate speed. I was able to pull into a gas station parking lot while avoiding other vehicles. I was very lucky not to get in an accident. I had to have it towed to the nearest service center and was charged nearly $4000 for repair. The car has not ran right since we recieved it back. I called them back to let them know and was told the only way I would not have to pay to have it looked at was to bring it back to them. That shop was four and a half hours away from my house. The car was less than twenty miles out of the warranty when it broke down (nine miles to be exact), then they lied on the the paperwork and put the milage after they test drove it.

- Athens, AL, USA

problem #53

Jan 052026

Terrain

  • miles
Vehicle was started for the second time that day on 1/5/26 and the engine light was on. I drove the vehicle to an auto parts store to have them check it with an OBD-II scanner. It had code P050F. I had no idea how serious this issue could be at the time. I made an appt with the GMC dealership and dropped it off the evening of 1/6/26. They said there was a software anomaly in the engine control module and needed to be reprogrammed. I paid the $200 diagnostic fee for them to reprogram it. I learned that this anomaly could have caused my brakes to not work while driving it. I had been driving the vehicle back and forth to work until I dropped it off. This issue could have caused serious harm or death to myself and others. While researching online, I've seen that other vehicles have had safety recalls and additional warranties added for these issues, but my vehicle isn't included in this.

- Roanoke, IN, USA

problem #52

Dec 062025

Terrain

  • miles
Failure of the cam driven vacuum pump causing brake failure. Leading to a hard brake pedal which increases risk of a crash. Debris from the broken vacuum pump can fall down into the engine causing a catastrophic failure of the engine needing a replacement. This happens with little to no warning. Warranty companies will not pay to repair the known issue. A recall needs to be issued for this to provide a fix. This is a family suv and I do not feel safe putting my children in a vehicle that can endanger their lives and safety.

- Lakemore, OH, USA

problem #51

Oct 212025

Terrain

  • miles
When approaching a stop sign, the brake pedal became extremely hard I was unable to stop, and rolled through the intersection avoiding collision. I was able to slow down enough to engage the emergency brake. There are no lights on the dash.

- Franklin Grove, IL, USA

problem #50

Oct 112025

Terrain

  • miles
Driving approximately 70mph on interstate. Came to a slight hill, gently applied brake pressure, brakes become hard to apply/would not apply. After diagnostics, found Brake Vacuum Pump with damaged fins.

- Batesville, IN, USA

problem #49

Jan 012025

Terrain

  • miles
We have been having varying issues with this GMC, and have found numerous others with the same issue. Vacuum pump went out while driving. Thankfully I was not going very fast and it stopped prior to hitting someone. This is a known issue, yet no recall from GMC. Vacuum pump is said to have been failing causing other engine and transmission issues that can never be "re-created" for the vehicle to be fixed.

- Blue Ridge, VA, USA

problem #48

Sep 112025

Terrain

  • miles
I was backing out of the driveway, and it was extremely hard to brake enough to stop the car. I immediately parked back into the driveway. I had to stand on the brake to completely stop. Vacuum pump was completely busted and in many pieces.

- Liberty, MO, USA

problem #47

Jul 222025

Terrain

  • miles
While working out of town for work my engine light started flashing and the dash lights went nuts. My brakes were nonexistent and were hard as a rock. I had zero warning as to what happened. Working 3 hours away from home the car had to be towed and I was informed the engine code came back as my cam shaft. Took it to the dealer as Gm has a bulletin put out. I didn-??t know what that meant. Long story short and $3000 dollars later I find out that the vacuum pump exploded which cause the cam shaft to fail. I was out of work for almost a month. There is a recall for almost all vehicles from this year but not the 2019 terrain even though it contains the same vacuum pump as all the recalled makes and models. Vacuum pump, cam shaft, oil pan, oil pump had to all be replaced at under 100,000 highway miles. Someone needs to address this problem.

- Lafayette, NY, USA

problem #46

Aug 252025

Terrain

  • miles
Two weeks ago I was driving on the highway. My car felt fine. No warning light the dashboard. Suddenly I receive a notification on my dash stating -??engine speed reduced-?? and my check engine light went on. My car at this point still feels fine, not shaking, no smoke, etc. I-??m on the highway and not in a safe position to pull over. 2 minutes later I receive another notification on my dash stating -??service breaks-??. I immediately tap my brakes to check and they are stiff. I let off the gas as I was approaching the exit and begin pumping my brakes. They continue to be stiff. Luckily there was no one I front of me as this exit led to a rotary. I was able to coast around the rotary and into a parking lot where I attempted to push the E- break which did not work. My steering tightened and then my car died. I have the car towed to GMC where I bought the vehicle. Am told I will be charged a diagnostic fee and they will let me know what they find before repairs are made. I receive a call back the following day stating -??the vacuum pump exploded causing you to loose brakes-??. I was told -??the vacuum pump and repairs would be about $1,200. BUT they could not guarantee that once the vacuum pump was removed, there wouldn-??t be more debris and destruction to the cam shaft and engine-??. We asked they continue with the diagnostics and check the engine for debris. We receive a call back stating -??the vacuum pump exploded and there are shards of medal debris in your engine-??. Recommendations are that I need a new engine as "the vacuum pump explosion caused catastrophic damage to the engine". My safety and the safety of other innocent drivers on the highway were put in extreme danger! I lost all break control, power steering, and emergency break control. I had minutes from the time the first warning alerted to the time I lost complete control of the car. This is a known issue with GM Motors specifically made between 2016-2019.

- Fairhaven, MA, USA

problem #45

Aug 232025

Terrain

  • miles
While driving the vehicle the car went into limp mode and the back brakes stopped working. The car had to be drifted into a parking lot. The vacuum pump malfunctioned and has damaged the engine. If it was me in the driver seat instead of my partner, the incident would-??ve 100% been an accident. The car was really unable to be controlled and we just happened to have that space that was empty to turn into. The car gave code when this happened. When getting a tow the car also wouldn-??t take itself out of park or start to go into neutral to move the car to get it towed. Nothing is working with each other anymore and we were on a busy road of people when our brakes just went out.

- Clayton, NJ, USA

problem #44

Apr 102025

Terrain

  • miles
Brake vacuum pump premature failure. As you see GMC, terrains, in Equinox, I have an issue, while the engine it's on while driving etc, if this bark fails, you will have an issue I'm trying to stop. This is a known problem or GM. And as of now, they have not come out with a solution or a recall for this problem. This problem has caused many customers. To lose thousands of dollars, he repairs. I'm not covered by the warranty. This should be addressed and repaired as soon as possible as it may cause someone else to lose their life. Second problem is the 9 speed transmission transmission lack power when trying to gain speed as you enter the highway. Lastly they blamed the selenoids etc. Lastly the pulley belt retention broke down premature with only 68k miles. This is an ongoing problem gm is well aware and tries to hide or fix. When someone buys a vehicle we expect to last longer than 100k miles.

- Foster , RI, USA

problem #43

Jul 252025

Terrain

  • miles
Friday July 25, 2025 I was driving my 2019 GMC Terrain SLE and when exiting the interstate the brake pedal got hard and I could not stop. After almost rear ending another vehicle, I got the vehicle into the ditch and safely off the road. After several attempts to correct the problem, I was unsuccessful. The vehicle was towed home and seen by a mechanic. The vacuum pump went out while I was driving.

- Butler, IN, USA

problem #42

Apr 142023

Terrain

  • miles
Accelerating from a stopped position into a busy intersection heard a loud clunk come from engine bay resulting in immediate "Reduced engine power" warning and stall condition. Was able to push vehicle onto the side of the road. Engine would not restart and a tow truck was called. Vehicle towed to local dealership who discovered that Vacuum Pump had failed resulting in sheering off of the exhaust camshaft. Dealers recommended fix was to replace vacuum pump and camshaft at around $4,000 but could not guarantee no debris had gotten into valve body resulting in engine failure so stated they could replace with used engine for 8500. Second vacuum pump to blow on this vehicle, first at 35k miles and replaced under warranty, this incident at just under 80k miles. Could not afford repairs and vehicle has sat for nearly 2.5 years. Contacted GM many times over that time period to get no assistance, only the offer of a small discount on a new vehicle. This incident could have proven fatal if happening at highway speeds since it stalls engine out and makes braking nearly impossible. Both GM and the NHSTA have really flunked on this one, should have been recalled during first complaints in 2020. I will continue to file complaints here on NHSTA and with GM until the cows come home.

- Bradford, PA, USA

problem #41

May 172025

Terrain

  • miles
Vacuum pump broke and car has no brakes

- Whitewater, WI, USA

problem #40

May 032025

Terrain

  • miles
While driving the breaks completely locked up and the smell of exhaust entered through vents. Ran a code machine indicating that the break booster power vacuum pump was needing replaced. There are no other issues with my vehicle that would cause it to malfunction out of no where.

- Melcher Dallas , IA, USA

problem #39

Apr 262025

Terrain

  • miles
Breaks went out on vehicle with no warning or lights on dash. Nothing prior or now indicating any issues with breaking system.

- Grand Blanc , MI, USA

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