6.2

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
12,000 miles

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problem #2

Apr 152024

Terrain

  • miles
I bought a 2023 GMC Terrian SLE brand new 14 months ago. It has 30,000 miles on it. I was driving down [XXX] and the car turned off. No warning signs! Not to mention The car had no power! I couldn-??t even put on my emergency flashers! Me and my 3 year old son luckily were able to make it through a lane of traffic and up the embankment to call for help! I had the car towed to the dealership and they can-??t find anything wrong with it! The car is acting normal now but I don-??t feel safe in it! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Taylor, MI, USA

problem #1

Nov 052023

Terrain

  • 24,000 miles
The contact's husband owns a 2023 GMC Terrain. The contact stated while driving from a complete stop at the traffic light, the vehicle shut off inadvertently. The contact was able to pull to the side of the road. The contact pressed the Push to Start button several times, and the vehicle restarted. The message "Reduced Engine Performance" was displayed, and the check engine warning light was illuminated. The contact stated that she was able to drive; however, the vehicle failed to exceed 15 MPH upon depressing the accelerator pedal. The vehicle was taken to the dealer, who informed the contact that they could not duplicate the failure. Additionally, the contact stated while reversing in the driveway, the vehicle turned off. The contact stated upon restarting the vehicle, the message "Condition Not Correct for Shift" was displayed. The contact stated that the failure recurred while driving out of the driveway on another occasion. The vehicle was taken to the dealer on each occasion; however, the dealer informed the contact that they could not duplicate the failure. The vehicle remained at the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 24,000.

- Raymondville, TX, USA