3.4

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
39,000 miles

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problem #1

Nov 282014

Yukon

  • 39,000 miles
I have a 2010 Yukon denali with now, 42000 miles this happened in 2014 with about 39000 miles--- I dont drive but 5000 miles a year and my vehicle is kept mostly in the garage and is very well taken care of. I noticed one crack near front passenger airbag- then a few months later a newer, larger crack began forming near the drivers side dashboard over the spedometer. I have the gmpp plan which is GM's highest extended warranty and cost about $2500. They told me that my dashboard isnt covered under my gmpp warranty becuase the dash is considered "trim" ive contacted GM numerous times hoping to get a more workable csr to assist in monetary assistance with getting the dashboard replaced--- I receive little to no financial assistance after two failed attempts. This issue is widespread with these GM vehciles and should be taken care of by GM -- they know about their shortcomings and we, as a class action are limited by our options as we slowly work up to class action status. I would like a full investigation on these cracked dashboards- both why they cracked and if they knew about the issue and never tried to fix them after the fact of knowing [xxx] adam parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Cypress, TX, USA