9.7

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
600 miles

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problem #2

May 252021

Yukon

  • miles
Hello, I am a Repair Technician for a General Motors dealership in Reno NV. vehicle in question has no ability to to placed in neutral without the engine running. per GM repair guides the vehicle must either be placed in neutral with engine running or a special tool is needed to placed trans into neutral in to move vehicle. this is a major safety concern as vehicle became engine became disabled and the vehicle could not be moved. steering is locked, parking brake automatically sets and neutral position on gear selector cannot be selected. this happened at our dealership. but i can only imagine this happening to someone on the highway. stuck blocking the road with no ability to move the vehicle to safety. i feel this is extremely dangerous and i am sending an email to General motors technical assistance also.

- Reno, NV, USA

problem #1

Nov 282020

Yukon

  • 1,200 miles
Vehicle will not shift into gear from park. When it's in gear (you can hold the button to select a gear to move), but as soon as you release the button - it goes right back into park. It comes and goes. I've been stuck in my driveway. Stuck at the grocery store. Had it once surprise me at a stoplight and was almost rear ended - that time I needed to hold the button to escape to the nearest parking lot. Dealer, of course, was not able to replicate as they said the issue does not throw a code. I have video and pictures, which I have supplied. Sometimes the engine light comes on too. Dealership did say there were some service notes in the system regarding a similar problem, but that GM has yet to issue a tsb. I'm honestly worried this will cause a major accident and I don't trust having my family in the car. It's an $86,000 SUV. Unreal and so disappointing.

- Berkley, MI, USA