7.4

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,200 miles

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problem #2

Jun 032022

Yukon

  • 9,000 miles
The contact owns a 2021 GMC Yukon. The contact stated that while driving approximately 5 mph the vehicle suddenly stalled. The contact had to press the accelerator a few times before the vehicle moved. Then after reversing out of a parking space then attempting to put the vehicle in drive and accelerate forward the vehicle stalled instead. The contact was unable to recall any warning lights. The vehicle was not able to go into neutral. The vehicle was towed to the dealership who diagnosed that the fuel pump module failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 9,000.

- Baton Rouge, LA, USA

problem #1

Apr 292022

Yukon

  • 5,400 miles
The contact owns a 2021 GMC Yukon. The contact stated that while the vehicle was idling in a drive-thru, the vehicle lost motive power and stalled. The contact stated that no warning lights were illuminated. The contact stated that he was able to restart the vehicle and drove the vehicle with no issues however, the next day the failure recurred. The vehicle was towed to the dealer where the failure was diagnosed as a power control module malfunction. The contact stated that the power control module was replaced under warranty. The contact stated that failure recurred several weeks later. The vehicle was towed back to the dealer where the failure was unable to be replicated. The vehicle was test-driven at the dealer for about 50 miles and no repairs were completed. The contact stated that the failure recurred for the third time and was awaiting a tow to the dealer. The contact related the failure to NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline) however, the contact was unsure if the vehicle was included or had been previously repaired under the recall. The manufacturer was notified of the failure and a case was opened. The contact stated that he was awaiting a call back from the manufacturer. The approximate failure mileage was 5,400.

- Oak Lawn, IL, USA