10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
3,944 miles

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The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Nov 102022

Yukon

  • miles
Service Safety Restrain System message keeps appearing after taking to dealer a few times. It will go off and on intermittantly and not sure the airbags are actually functional. This seems to be a common issue based on an internet search across multiple GM products that does not have a known fix. Also, the driver seat shifts slightly when making turns.

- Lexington, KY, USA

problem #5

Oct 062021

Yukon

  • miles
I was involved in a vehicle accident on 10/6/2021 where my vehicle was stuck by an uninsured motorist driving recklessly on the interstate causing a total of 4 car collision. My vehicle was a a 2021 GMC YUKON SLT SUV, in which I was struck on rear drivers side quarter panel and again by another vehicle in the front bumper by another vehicle that struck in the rear bumper by the reckless driver. With my vehicle being struck by two vehicles I was shocked to learn the Onstar safety security features did not detect or contact me regarding the accident. It wasn-€™t until the wrecker driver arrived to pull my vehicle onto the tow truck that I received a diagnosis notification email from o star about my antilock braking system. Although I was wearing my seat belt, the impact of the collision was very shocking, my chest and neck struck the steering wheel, my glasses were knocked completely off my face on to the passenger side floor board, my personal belongings in the passenger seat, were thrown and scattered over the passenger floor area. Once the emergency authorities were on the scene everything was about over I contacted Onstar via phone, and asked why wasn-€™t I contacted or my accident detected, and the call taker/on star representative advised me because my airbags wasn-€™t deployed, they did not receive a notification or alert regarding my emergency. I have attempted to make contact with Onstar several times since the accident and as of today I have yet to get an answer of why my air bags did deploy and why the emergency sensors did detect the impact notify emergency services as this is a feature that i was charged for monthly and added protection that I counted on to assist me but very much failed me at my time of need.

- Arlington, TN, USA

problem #4

Oct 062021

Yukon 8-cyl

  • 7,000 miles
The contact owns a 2021 GMC Yukon. The contact stated while stopped on the highway a Crown Victoria crashed into the rear driver's quarter panel and a Honda Civic crashed into the front bumper of the vehicle. The air bags failed to deploy. There was a police report filed. There was no reported fire. The contact sustained pain and medical attention was provided. The vehicle was towed to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified but, no further assistance was provided. The failure mileage was approximately 7,000. The contact stated there was visible damage to the rear axle and fuel tank.

- Townes Arlington, TN, USA

problem #3

Aug 182021

Yukon

  • 16,000 miles
The contact rented a 2021 GMC Yukon. The contact was driving at 75mph, the contact stated they felt the steering wheel was moving independently causing the vehicle to veer in the opposite direction. Both hands were required in order to control the steering wheel. The contact attempted to avoid a large puddle, the vehicle independently veered to the right causing a crash with a curb and crossed an exit ramp which caused the vehicle to crash then into an embankment and into a ditch. This caused damage to the front passenger side tire of the vehicle. The side air bags did deploy but not the front driver or passenger side airbag did not deploy. No warning lights illuminated from the vehicle. The medical treatment was at the scene in which they checked the contact father in- law and their baby and took them to the hospital by ambulance with the contact's wife who was also in the vehicle. The contact also sustained a cut from the airbag being deployed, the contact wife also had bruises to their upper chest and leg, The contact father-in-law was also injured with his upper body and also a small rash on their face when the side airbag was deployed, as well the contact mother-in-law has complained of a headache. A police report was filed. The vehicle was towed from the scene to an impound lot. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximate 16,000.

- Park City, UT, USA

problem #2

Jul 042021

Yukon

  • miles
Once again, the car has been repaired under the recall for the airbags, but once again the cars lights have turned on to state service safety restraint system. I am unable to trust the airbags will deploy with the system being that this issue has been appearing multiple times and reappeared after the recall was complete.

- New Market, MD, USA

problem #1

Sep 192020

Yukon

  • 662 miles
I received the car on 9/8/2020, I started noticed a error message on 19sep2020, that stated service safety restraint system with the airbag warning light coming on. This light comes on and off so there is no way to tell for sure if the airbag is working appropriately. The message comes on both if you are in motion or stationary.

- New Market, MD, USA