Acceleration terrible, dangerous, service terrible. Depressing accelerator, merging into traffic, vehicle just died in traffic, almost causing a serious accident. It bucks accelerating from idle. Dealer said putting in sport mode alleviates the problem, drivers side display randomly goes blank, black screen, no speedometer, critical gauges causing a major known safety recall.. Genesis Customer Care doesn’t know how to fix the problem, dealer at first didn’t know how to fix the problem until,“I” the customer doing the research how to fix the software problem, submitting the instructional documents to the dealer, only to be told they don’t have the tools to correct the software update. Still in Limbo, waiting for the fix. A major mistake purchasing a Genesis. I don’t recommend buying a Genesis.
Acceleration terrible, dangerous, service terrible. Depressing accelerator, merging into traffic, vehicle just died in traffic, almost causing a serious accident. It bucks accelerating from idle. Dealer said putting in sport mode alleviates the problem, drivers side display randomly goes blank, black screen, no speedometer, critical gauges causing a major known safety recall.. Genesis Customer Care doesn’t know how to fix the problem, dealer at first didn’t know how to fix the problem until,“I” the customer doing the research how to fix the software problem, submitting the instructional documents to the dealer, only to be told they don’t have the tools to correct the software update. Still in Limbo, waiting for the fix. A major mistake purchasing a Genesis. I don’t recommend buying a Genesis.
- Miko K., Miami, US