10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 55,647 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 1997 Honda Accord. While driving 25 mph, the vehicle became hot and the contact noticed smoke emitting from the hood. The vehicle had just been serviced a repair shop where the water pump, thermostat and a gasket were replaced. The vehicle was taken back to another repair shop where the contact was informed that the head gasket, water pump, thermostat and timing belt needed to be replaced. The vehicle had not been repaired. The VIN was unvailable. The current and failure mileages were unknown.
- Harvey, IL, USA
1997 Honda Accord. Dealership was not honoring extended warranty. American Honda sent the consumer campaign I 98-081 for extended warranty. Went online for a recall that NHTSA had for lower ball joints. American Honda ran consumer's VIN on website and they said that the lower ball joints did not need to be replaced, but they were going to replace the oil. Vehicle would be ready on tomorrow by noon. The lower ball joint was confirmed and there was no issue with them. The issue was for the dealership to honor the extended warranty that Honda issued. The service manager said it was not in their interest to let other customers know about safety needs..
- Gaithersburg, MD, USA
Refuse to fix his vehicle::: the dealership will not fix his vehicle due to his son was in military. And the recall expired for a seal to the engine. The vehicle is leaking oil dealer is aware of the problem. The dealership is Honda he spoke with a service manager 889 991 9009 would not authorize repair.
- Hazelwood, MO, USA
- Canton, OH, USA