To whom it may concern, through this letter, I wish to inform you of my disagreement with the evaluation of the air bags in my 2000 Honda Accord. I was involved in an accident and the air bags did not deploy to protect me. When I addressed my concern to the dalton Agency, I was informed that the service manager, manuel pez navarro and the head of mechanics, jorge cardenas only do oil change and filters. They advised if I wanted to know why the air bags did not function correctly, that I should pay a technician $600 pesos to connect a scanner to my car to see if there is an error in the system, an error that may have been there from the beginning when the car was assembled. Please understand that the factory invoice for my auto specifies that it has air bags at the highest security level. That is why I"ve taken my car to be service regularly at the dalton Agency to keep all warranties in place. I placed my trust in the Agency, in the Honda company and in the global brand and feel that I have been misled about service and quality. I am totally disappointed by the lack of concern from individual lives. The trauma, injury and rehabilitation after the accident has been terrible, least having to deal with you has caused unnecessary frustration and fear. Knowing that the air bag situation has been called a simple mistake or accident does not help my dilemma. Luckily I am alive today, but a few centimeters could have made a big difference and caused a tragic story. What has happened to me could have happen to anyone else, especially someone having a hard time in life. Please consider taking responsibility and do the ?right thing?. I?M attaching pictures and copies of all documents for your review and providing the following information: License plate #: 124-ppu service history: 2001 " present service Agency: Honda dalton polanco de mxico, D.F.

- Ciudad De MÉXico , AL, USA

I bought a Honda Accord with 162,000 miles on it and was told all it needed was brakes and rotors. When I was replacing the brakes and rotor on the front passenger side of the vehicle I inspected all other parts as well and that's when I noticed the big problem. The sub frame was rotted out. I did some research online and found that this is a common problem with this year and that Honda recognizes this but fails to do anything about it. The air condition drain is positioned so that it is constantly dripping on to that part of the sub frame. This is a major safety issue and I was advised not to drive the vehicle until I had the part replaced. I researched the price and labor for the part : part: $600+ Honda garage. Labor: $500+ Honda garage. Honda needs to take responsibility for this as other honorable companies have.

- Keene, NH, USA

After 2 years owning the vehicle when it was driven for about 17K miles front brake pads had worn completely and had been replaced by a mechanic. After replacement when odometer showed 19.5K miles brakes have been overheating extremely and later brake pedal during usage started to exhibit heavy pulsations. Car has been taken to the mechanic that replaced pads with Honda brand pads and discs have been resurfaced. At 25K miles vehicle pedal pulsations came back, rotors metal turned blue and overheating was bad. I understand that it is a brake design problem and decided to investigate on my own. I have a mechanical engineering master degree. At about 40K miles I made rotor replacement and oiled caliper bolts. Also, I investigated how Toyota brakes of similar car size never got so hot and found one construction element that different between Honda Accord 2000 brakes and Toyota Camry brakes. Toyota brakes use V shape return springs on a brake pads and brake pads have holes in them to accept end points of these V springs. I drilled holes in Honda brake pads using Toyota Camry brake pads as a reference. Also, bent V shape return springs from piano string 1.2 mm (bought in ace hardware) and installed the same way as on Toyota. Rotors have been replaced at 40K miles. Currently car has 127K miles and same rotors as I put in 2004. I managed to get 35-45K between pads replacements after this modification and overheating of rotors has stopped. Whoever interested in fixing this Honda brake design problem make sure to oil caliper pins and caliper side contact elements of brake pads during replacement with high temperature graphite grease. This is more important then resurfacing your rotors! use Toyota Camry brake pads and V springs as reference or just buy V springs designed for Camry (brake repair kit). This will solve all overheating and disk wobbling forever.

- Vernon Hills, IL, USA

This is a report of an incident of unintended acceleration of a motor vehicle which is related to an accident which occurred on March 9, 2011. The vehicle involved is a 2000 Honda Accord SE. The driver was reversing out of a parking space when the engine revved up and the car started to move backward very fast. The driver stepped on the brake and tried to put the vehicle in neutral but the vehicle went into drive and lurched forward at a very high rate of speed uncontrollably across the sidewalk, three(3) lanes of traffic, through a lawn where it first struck a brick building, removed a 30-inch landscape boulder, and then struck a second building which stopped it, traveling over 200 feet before coming to a halt in a public alley. All of this happened in only a few seconds and the driver could not stop the vehicle because the brakes did not help. It was a miracle that the driver was not hit or killed going across the highway. It is very important that this incident be investigated

- Gary, IN, USA

The contact owns a 2000 Honda Accord. The contact was driving approximately 40 mph and approaching a traffic stop signal and when the brake pedal was applied with very little response. After forcefully engaging the brakes to the floor repeatedly, the vehicle came to a stop. The vehicle was maneuvered to the side of the road and inspected. The contact was unable to detect the problem and resumed with caution. The vehicle was taken to an independent mechanic for diagnosis and they informed the contact that the brake lines were faulty and would need to be replaced. The vehicle was not repaired. The failure mileage was 157,395.

- Burlington, NC, USA

At 3 pm I drove down to pick up mail (from car window) at the end of pipestem. Backed up turning right to make U turn for return. Straightened wheels and started forward to begin left turn on narrow road, a maneuver I have performed dozens of times. Car accelerated despite immediate braking and ran off embankment into woods. Unable to stop I deliberately hit a tree to avoid driving into pond. Triple a pulled the car out of the woods and craftsman auto body of chantilly (va) did the repairs. I assumed it had been a glitch in the accelerator but could not prove it. I now practice throwing the car into neutral from time to time in case it happens again. Recent newspaper reports of similar cases induced me to make this report.

- Oakton, VA, USA

My 2000 Honda Accord LX (SRS light remain on). Gas pedal get stuck, rotor and drum was bended.

- Mobile, AL, USA

The tranmission will shift gears very losely and makes a clunking sound but only when it is in reverse. Now it shifts slugishly. Took dealer to the dealer twice and they couldn't find anything wrong with it. Now they think it is the motor mounts. The first time this happened was in October of 2002. Dash board lighting goes blank. A faulty multiflex light unit was found. Front brakes worn. Check engine light was on. Found faulty egr valve assembly and replaced. SRS light is on. Faulty opds unit was found.

- Mission Veijo, CA, USA

Two rotors had to be replaced after the alarm mechanism (metal pin) failed to alert the consumer the front brakes needed replacing.

- Sterling Heights, MI, USA

While pulling out of the driveway consumer applied the brakes and they were not working. This happened twice in the last month. Vehicle was taken to the dealer, who informed the consumer that the vehicle needed to be warmed up before applying the brakes.

- Burke, VA, USA

When on the road vehicle wanders. It has no neutral point. When trying to correct it, vehicle wanders to the other side. Dealer has been contacted. Also, when brakes are applied, brake pedal continues down its full travel to a mechanical "clunk". master cylinder has been replaced, but still occurs.

- Arlington, TX, USA