The contact owns a 2003 Honda Accord. The contact stated that the power steering hose was leaking fluid and there was an abnormal winding noise from the steering wheel. The contact received notification of NHTSA campaign number: 12V222000 (steering) the following day and the vehicle was taken to the dealer where the power steering hose was replaced. The contact stated that the abnormal noise persisted even after the recall repairs were performed. The vehicle was then taken to the contact?S independent mechanic where it was advised that the power steering pump had also failed as a result of lack of fluid. The mechanic stated that the initial power steering hose failure was the cause of the power steering pump failing. The dealer was also contacted and advised the contact that the repair would not be covered under the recall and any further repairs to the power steering component would be at his expense. The manufacturer was also contacted and confirmed that they would take no liability for the power steering pump failure. The vehicle was not further repaired. The failure mileage was 129,000. The VIN was not available.

- Canton, MA, USA