The contact owns a 2009 Honda Accord. The contact stated that the vehicle had been taken for an alignment. While performing the alignment, the parking brake activated independently. After the service was completed, the contact disengaged the parking brake and noticed that the vehicle seemed a bit more difficult than normal to steer. The contact pulled over, stopped, and became aware that the rear rotors were overheated and turning red. The contact stated that the parking brake was still activated even though the instrument panel had indicated that the parking brake was disengaged. The contact turned off the vehicle until the vehicle had cooled off and then returned home with the vehicle. Once the contact was home and the vehicle was parked, the contact noticed that the parking brake was still engaged even after disengaging the parking brake. The contact stated that the brakes were still overheated. The contact also noticed that the brake pads had started to fracture from the overheating. There were no warning lights illuminated. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 128,000.

- Berlin, CT, USA

Just like everyone else, I am experiencing brakes issue. It is with great disappointment that I had purchased a car that squeals. I started hearing the brakes at 7000 miles. Initially I thought my brakes are already depleted but wondered, with such a low mileage, it couldn't have been the case. I brought it to the Honda service center and they mentioned that my brake pads are in perfect condition and the reason for the noise is that the materials used in manufacturing the brakes makes that horrible noise. I complained at american Honda and talked to albert chan - the highest ranking customer service person in this region (West coast) and he said, and I quote "it is a normal characteristic of a Honda Accord to have the brakes make the noise as of right now". he even mentioned that american Honda thinks that this is not 'yet' an issue. Sad to say, they have poor customer service and poor car quality. To think I bought the top of the line Honda Accord - with all the fixings!

- Los Angeles, CA, USA