7.2
pretty bad- Typical Repair Cost:
- $270
- Average Mileage:
- 32,000 miles
- Total Complaints:
- 104 complaints
Most common solutions:
- front brakes almost new, back brakes need to be replaced (37 reports)
- the only solution is replacing the pads at your own expense (17 reports)
- not sure (16 reports)
- replace pads (10 reports)
- replace pads and rotors (9 reports)
- front bakes almost new, back brakes need to be replaced (7 reports)
This problem may be covered under warranty. Ask your Honda dealer.
« Read the previous 20 complaints
In the first 6 months: The sun shade/mirror above driver seat fell off. The car key lost its power in first 6 month and car key had to be rekeyed . Like others, the front brake pads look new at 36000 miles and the rear pads had to be replaced in time to save the rotors. This is the first time I have seen the rear brakes wear out before the front after 50 years of driving. I think the hydralic brake pressure is set to low for the front brakes and the rear pads are to small or need another material rather thansemi metalic. Have been a Toyota customer until buying this Accord new. Guess I go back to Toyota or check out the Fords.
- derule, Fresno, CA, US
2010 HONDA ACCORD back brakes replaced 17,955 miles and again at 36,358 miles. The front brakes are great! I have never replaced them. I don't ride my brakes as was suggested by the dealership. I have an automatic car and I use lower gears to slow car down especially on a decline. I know something is wrong! Sounds like the back brakes do all the work! The cost for the first replacement was $264. 2 years later $279.
I called Honda America. They did not say much. They said normal wear. Maybe true if this was my first car and I was learning to drive. This is not my first car, but my first Honda and I own it. Makes me think about what my next car will be. At this rate, if I'm replacing brakes every 18,000, by the time 100,000 miles rolls around, the back brakes will have been replaced 5 times. Sounds so messed up!
- fiallonew york, Carmel, NY, US
My car has only 26,000 miles and I had to replace my rear disc rotors and pads. The front pads were like new. This cost me around $320!! My husband has a 2001 Honda Civic and just a few years ago had to replace it's rotors/brakes! I can't be spending $320 every 26,000 miles!!!!
- scherba, San Mateo, CA, US
Wow I can not believe there are so many people with the same problem with the brakes on a 2010 Accord, that I have had. My next door neighbor has a 2010 Accord, he has had to take his in to replace the rear brakes, with less than 30,000 miles on it . My Son bought his 2010 Accord brand new, and has had to replace the rear brakes twice on his within the first 28,000 miles of owning his car. I have driven Honda's for almost 20 years now. I traded my 04 Accord in for this used 2010 LPX Accord,last year with 13,000 miles on it. It now has 28,900 miles on it. I noticed a grinding sound on it coming from the rear of the car yesterday , like metal on metal. I called the dealership the next day, which was a Sunday, they got me in within a couple hours to look at it, I got the call within an hour saying the rear brakes need to be replaced. The cost was $327.32. It was not covered under factory warranty. I got on line to find out if there has been any complaints like mine about the brakes on the 2010 Accord. So glad i found this site. I am here to sound off loud and clear to Honda that this is unacceptable. If Honda believes that it is ok not to recall these cars to get this problem fixed, well I will never again buy another Honda. I will tell everyone I Know, to replace Their Honda with something else. I hope Honda will make this right,
- Bryan O., Milton, WA, US
I have had three other Honda's, all Civic's (98,00,06) and none have had to have brake pads replaced before 30k, especially on the rear. I know Honda is using EBD to apply more braking to the rear brakes, but then why have small rotors and pads than the front?
The frequency of having to pay $150 to $250 every 30k on the rear make me believe that Honda can no longer be considered economical as the service bills to keep the car in good shape are now increasing. Next time the rear brakes need to be replaced is the time I put it up for sale!
Update from Feb 5, 2013 - Note: My Honda service rep and tech both agreed that the rear brakes are smaller than the front brakes. If EBD is placing more reliance on the rear brakes, the the brakes on the back should be equivalent to the front. The rear rotors and pads need to be larger, the rear brake calipers also have a tendency to stick and drag, and the friction material used in the original equipment rear brake pads is too soft for this type of application.
- Jeremy G., Gilbert, AZ, US
We purchased this Honda Accord in Nov 2010. Dec 2012 with 24K miles the right rear brake was grinding. We took the car in to the Honda dealership with our complaint. They told us it was normal wear and tear on the brake and not covered under the warranty. It would cost $273 to re-surface the rotors and replace the pads.I told them if that was normal wear and tear for a Honda Accord, Honda makes an inferior car. I told them to take it off the lift and I will get it fixed someplace else. They charged me $21 for putting it up on their lift. Still fighting that charge. Ended up costing us $200 to get the rotors and pads replaced somewhere else. Honda should be ashamed of the quality of their Accords and dealers.
- David W., Gloversville, NY, US
Delearship where car was leased said it was my problem...made appointment at another and as I drove into service area the advisor said it was brakes and my problem...quoted price $185 to fix (no warranty)...took to trusted mechanic, fixed for $20 less with concerns about rotors (long term).
- Mark L., Raymore, MO, US
I called both the local dealership (Jones Honda, Lancaster, PA) and the dealership where I bought the car (Roberts, Downingtown, PA) and both places brushed me off. Frustrating! Honda customer service used to be the BEST in the industry, but apparently no more. I feel fairly certain that Roberts knew about the problem when they sold the car to me. How dare they not back their product! This is the last Honda I will buy.
- Roberta B., Lancaster, PA, US
Ok. I see lots of people are reporting the same problem with their 2010 Honda Accords but I'll add mine to the mix because my info re: recall doesn't seem to appear. Car used mostly on highway. At 23000 mi, rear brakes needed to be changed, pads, calipers, etc. At 42000 mi, rear brakes developed a "squeal" so took it to dealer who said it needed rear brakes. The left rear brake was shot and the rotor scored but the right rear brake looked perfect but both brakes had to be done because the shoes come in pairs only!). I gave him the rant about rear brakes needing to be replaced (!) in only 42000 mi and he gave me the standard response, i.e., "car heavier, brakes wear out faster, "...yadda, yadda). Then I spoke to another service rep who said so many owners complained, that Honda would replace them at no charge, and gave me a form to fill out and send. I did this and waited for several weeks but heard nothing. Went back to Honda (service mgr this time) and read him the riot act (loyal owner of Hondas exclusively and had bought 5 of them since 1983...never had this problem, etc.) He said he knew someone who was dealing 1st hand with the issue and said I would receive a response PDQ. A week or so later, I got a letter from Honda re: this issue and that my Vehicle ID number fell outside the range of those 2010 Accords that supposedly had defective brakes installed and for which Honda was either reimbursing for the required brake jobs already done or recalling those cars for the work needing to be done. I was a very unhappy camper!
Yesterday, I had the snow tires installed by an independent shop and they showed me how the same thing had occurred: left rear brake pad shot & drum scored badly; right rear brake and drum were fine). Took it back to dealer and said I wanted the job done "gratis" and they said the best they could do was charge me for pads only - no labor charge ($170) but that he'd recommend replacing the calipers ($450) and the pads ($170). I've been out of work for 16 months and am short on cash so I told him do the pads only. My next step is to write a formal complaint to Honda HQ and let them know that I'm going to get rid of my Accord and am getting Toyotas from now on!
- panpeeker, Yorktown Heights, NY, US
This rear brake pads are premature failures. And call Customer Services at 1-800-999-1009. They said that they aware of premature brake pads court settlement, but this is not a part of the settlement and there is not thing they can do. I owned a Honda Odyssey, A Civic and now Honda Accord. I was hoping Honda does the right thing, but obviously, it is not. And there will be no more Honda for me.
- eot, Livermore, CA, US
I took my car for an oil change and inspection. I also asked them to kindly check the brakes since I hear a grinding noise every time i press on the brakes after accelerating. I was shocked when I was told that my front brake rotors needs to be removed and resurfaced and my front & back rear pads needs to be replaced also. I was sooo upset. How could that be? My car is not even 2 yrs. old. (13,497 miles). How could that be?? My family and friends have cars older than me and never had to deal with this problem. I had to pay $230 to have the work done (at my own expense) because it was a wear and tear and not covered by warranty? ggrrraawwrr!!!
- lalove, Brooklyn, NY, US
Car is a lease - only 2 years into the lease, less than 24K miles on the car and when I brought it in for a routine oil change, mechanic said the brake pads needed to be changed. I was totally shocked since the car was so new. Mechanic said that Honda uses really poor quality brake pads in their newer vehicles so people will have to replace them sooner. I did complain to Honda and they did send me a refund check for 75% of the repair cost. I believe my bill was approximately $175. They should have paid for the entire thing but they said that it was partially worn down.
- evielam, Floral Park, NY, US
I have never had an issues with brakes before this, especially after only 38,000 miles. Honda says it is normal wear and tear --- I say it is a part failure. Why did they fail,to tell me about the class action lawsuit about this problem??? I bought a Honda based on past experience and their good reputation, now I want to scream for all to hear THIS IS WRONG!! They are using inferior parts and I should not have to bear the cost of that. The National Honda Care Office says it is normal wear and tear as well- again I say BULL! I am going to join the law suit and I encourage others to do so as well. Never another Honda for me, they do not take care of their customers.
- Donna S., Woodbridge, VA, US
I've been randomly hearing a grinding noise when turning to the right for a couple of weeks. It became way to frequent to be a freak thing, so I took it took the dealership I leased the Accord from, not really knowing what the issue was. I was told is was the brakes (at 29k miles), which seemed strange considering I've never had brake issues with any other of my leased cars (2 previous Honda's, one Accord and a Ridgeline) with anything, both within the 36k miles for the term of the lease. Nevertheless, I am now out $270 for repair of the rear brake pads (on a FWD car!) and smoothing the rotors and labor. A quick google search apparently says this is an issue Honda has had with Accords recently. I'm pretty annoyed that I'm out that money on a leased car I really have no intention of keeping with about 10 months left on the lease. This will most likely be my last Honda. Fool me once, you know?
- Gregory R., Pennsauken, NJ, US
Purchased car with 17,000mi on it. I'm a 78yr old man. Took in for oil change. Told service rep about pulsations and wheel shake. Dealer says rear brakes have to be replaced $225.00. I told service rep the brake engineering has to be defective. She said no, the Arizona summers are so hot and that's the problem. Helloooo! Covered under warranty---noooo!! Asked about remedies from Honda--none!
Unless I get some action from Honda I'll never buy another one and I will not do business with any Honda dealer. Had Toyotas for the last 21 yrs -no problems.
When will they do something? When somebody gets killed?
Update from Sep 9, 2012: I bought the car from a 78 yr old man I'm not 78.
- Ron G., Goodyear, AZ, US
The brakes have been making noise before the car reached 15,000 miles, Every time I took it to the dealer I am told nothing is wrong with the car or the brakes. I was really surprised to learn on the 18th of August that the rear brakes are completely worn out while the front is half way worn. When I spoke to the manager about replacing them as part of my warranty; I was told that the brakes are a "WEAR" item, therefore, I had to pay $ 249 to fix it. I was forced to take my car to Mavis Discount Tires to replace the rear brakes. Also I have a bad vibration when I apply the brake, I was also informed that I will need to replace the front brakes and the rotors as well. This is my seventh Honda accord, perhaps my last. Hondas are no longer worth buying any longer, because my 2004 accord I traded for the 2010 I replaced the brakes at 66,000 miles and there was still on them.
- gmaxis, Westbury, NY, US
This is my third Honda. I have been happy with first two. This one had problem in first month after purchase. The sun shade/mirror above driver seat fall off. The car key lost its power in first 6 month and car key has a much shorter remote distance than my other Honda car keys. The back trunk lid near speakers stated rattle within first year. Now I have to replace the rear brake pads. Oh the car is making a lot of noise and getting worse after hitting 45mph. I was told a belt was wearing out (in two years?) and it has to be replaced.
- Weiting N., Carmel, IN, US
I have never had a car have the rear brakes fail before the front brakes on a front wheel drive car. Front brakes are fine back brakes are almost to the metal? When I question the dealer he said "Oh yes that is average for the back brakes on Hondas. We had a guy this morning who had to replace the rotors at 15,000 mile." Was that supposed to make me feel better? I leased this car but I will be sure not to lease another Honda. It's too bad because the car itself is very nice but I will never again. That's what I get for getting away from Chevy. 50,000 miles and didn't replace front to back brakes on a lease.
- Kathleen R., Wayne, NJ, US
My 2009 Honda Accord EX 4-cyl got totaled by a drunk driver a couple days after I noticed the rear brakes squealing and before I took the car in to have the problem checked. I'm sure that, after reading all these complaints, I would've had to replace the rear brake pads after just 16,000 miles. I used the insurance check from the 2009 Accord to get a 2010 Accord EX-L 4 cyl. -- big mistake! At 17,786 miles, I had to pay $180 for rear brake pads. The dealer gave me a claim form to send in but, as with the other complaints on this website, the court would not honor it, saying that my VIN number wasn't one of the covered vehicles. As I write this I am at 25,000 miles so I won't know for another 9000 miles whether or not the replacement brake pads will be better as the dealer has promised. In any case, I now wish I had replaced my wrecked 2009 Accord with a different make, perhaps a Hyundai Sonata.
- John L., Bethel Park, PA, US
Rear brake pads completely worn down while front pads have lots of life left! Bought a new car to not have deal with this nonsense! I expect to replace pads over time but not in this order!!!!
Make it right Honda!
- Sean M., East Hartford, CT, US