6.0
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 13,294 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2010 Honda Accord. The contact stated that while driving at low speeds he heard an abnormal noise, followed by the windshield fracturing without impact. Both the dealer and the manufacturer were notified of the failure but did not offer any assistance. No repairs were performed. The current and the failure mileage was 17,545.
- Washington, DC, USA
We were driving on the highway when we started hearing a cracking noise coming from the sunroof. My boyfriend looked up to see the sunroof cracking. He quickly closed the sunroof cover just before the glass shattered. No construction vehicles or heavy equipment were in the vicinity. No rock or other projectile hit the car. I contacted my local dealer and left a message for the service manager. I contacted Honda customer service the next day and got a case number. I dropped my car off at the dealer the following morning with the understanding that the dealer's general manager would take a look at it. Before lunch, I got a call from the dealer that Honda denied my claim for a warranty repair, stating it was accidental damage. I contacted Honda and the regional care manager stated that it could have been caused by a small rock. I was told to go through insurance. I called my insurance. They agreed it was unlikely that it was accidental damage and would want to look at the vehicle to understand if they should try to get money back from Honda. I dropped my car off at the glass company. The company had to order the glass from Honda as it's not regular window glass carried by their vendors. We spoke to a few service writers and a service manager - none had ever seen anything like that. The glass company also said that they never saw anything like it. Sunroof glass is thick and tempered and should not shatter like it did.
- Woodbridge, VA, USA
Driver side windshield wiper sucks water back into the middle of the windshield as it swipes back - thus severely hindering visibility while driving in the rain.
- Florence, SC, USA
Driver side windshield wiper sucks water back into the middle of the windshield as it swipes back - thus severely hindering visibility while driving in the rain.
- Springdale, AR, USA
2010 Honda Accord crosstour. Consumer states design defect impedes proper rear view vision. The consumer stated the rear window of the vehicle has a heavy bar running horizontally in the middle of the window. The bar may have been required for the structure of the rear door, but it substantially blocked the rear vision for the driver.
- Garden City, NY, USA
I bought a new 2010 Honda Accord at marin Honda in larkspur, California on Sunday 1/31/2010. But I did not pick up the car until Monday 2/1/2010 because the car was "not prepared" on Sunday evening. I drove the car home from the dealer in the afternoon on 2/1/2010 and I began to notice a rattling noise coming from the hood on driver side. I brought the car back to the dealer on Tuesday morning where a mechanic suggested that the noise maybe coming from the defective housing unit of the windshield wiper. The mechanic ordered the new part but it will not be available until next week. The noise has been persistent and getting stronger/louder when I applied the brake and when the car is idling at intersection. The steering wheel also appeared to shake whenever this loud rattling noise came out. I am afraid that this problem maybe more that just a defective housing part of the windshield wiper, hence I am reporting this to assure that electrical problem or brakes problem are not the issue for Honda (in lieu of what is going on with Toyota cars at the present time). Please let me know if you had similar complaints for the new model Honda Accord. I had been a loyal customer of Honda but this incidence is making me very concerned about their quality assurance service before releasing new cars into the market. I thank you for the important work that you do to keep consumers like me safe on the road.
- Mill Valley, CA, USA
- Sacramento, CA, USA