6.0

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,294 miles

About These NHTSA Complaints:

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problem #7

Mar 282013

Accord

  • 57,850 miles
The moonroof glass on my 2010 Honda Accord spontaneously exploded while I was driving down the freeway. Nothing hit it, there was no wind or unusual condition of any kind. One moment, normal driving, then a sound like a big firecracker exploding in the car, then I looked up and about one quarter of the glass was gone out of the center, the rest was shattered into a million pieces but still hanging in place. More glass has broken loose and fallen down and the hole grown bigger over the past day. Though most of the glass broke into safety glass-like chunks, there were some fine slivers in the passenger area that were sharp and difficult to clean up.

- Sacramento, CA, USA

problem #6

Nov 082011

Accord

  • 17,545 miles
The contact owns a 2010 Honda Accord. The contact stated that while driving at low speeds he heard an abnormal noise, followed by the windshield fracturing without impact. Both the dealer and the manufacturer were notified of the failure but did not offer any assistance. No repairs were performed. The current and the failure mileage was 17,545.

- Washington, DC, USA

problem #5

Jun 292011

Accord 6-cyl

  • 11,410 miles
We were driving on the highway when we started hearing a cracking noise coming from the sunroof. My boyfriend looked up to see the sunroof cracking. He quickly closed the sunroof cover just before the glass shattered. No construction vehicles or heavy equipment were in the vicinity. No rock or other projectile hit the car. I contacted my local dealer and left a message for the service manager. I contacted Honda customer service the next day and got a case number. I dropped my car off at the dealer the following morning with the understanding that the dealer's general manager would take a look at it. Before lunch, I got a call from the dealer that Honda denied my claim for a warranty repair, stating it was accidental damage. I contacted Honda and the regional care manager stated that it could have been caused by a small rock. I was told to go through insurance. I called my insurance. They agreed it was unlikely that it was accidental damage and would want to look at the vehicle to understand if they should try to get money back from Honda. I dropped my car off at the glass company. The company had to order the glass from Honda as it's not regular window glass carried by their vendors. We spoke to a few service writers and a service manager - none had ever seen anything like that. The glass company also said that they never saw anything like it. Sunroof glass is thick and tempered and should not shatter like it did.

- Woodbridge, VA, USA

problem #4

Aug 282010

Accord

  • 3,000 miles
Driver side windshield wiper sucks water back into the middle of the windshield as it swipes back - thus severely hindering visibility while driving in the rain.

- Florence, SC, USA

problem #3

Jul 032010

Accord

  • 3,200 miles
Driver side windshield wiper sucks water back into the middle of the windshield as it swipes back - thus severely hindering visibility while driving in the rain.

- Springdale, AR, USA

problem #2

Mar 012010

Accord

  • miles
2010 Honda Accord crosstour. Consumer states design defect impedes proper rear view vision. The consumer stated the rear window of the vehicle has a heavy bar running horizontally in the middle of the window. The bar may have been required for the structure of the rear door, but it substantially blocked the rear vision for the driver.

- Garden City, NY, USA

problem #1

Feb 012010

Accord

  • 52 miles
I bought a new 2010 Honda Accord at marin Honda in larkspur, California on Sunday 1/31/2010. But I did not pick up the car until Monday 2/1/2010 because the car was "not prepared" on Sunday evening. I drove the car home from the dealer in the afternoon on 2/1/2010 and I began to notice a rattling noise coming from the hood on driver side. I brought the car back to the dealer on Tuesday morning where a mechanic suggested that the noise maybe coming from the defective housing unit of the windshield wiper. The mechanic ordered the new part but it will not be available until next week. The noise has been persistent and getting stronger/louder when I applied the brake and when the car is idling at intersection. The steering wheel also appeared to shake whenever this loud rattling noise came out. I am afraid that this problem maybe more that just a defective housing part of the windshield wiper, hence I am reporting this to assure that electrical problem or brakes problem are not the issue for Honda (in lieu of what is going on with Toyota cars at the present time). Please let me know if you had similar complaints for the new model Honda Accord. I had been a loyal customer of Honda but this incidence is making me very concerned about their quality assurance service before releasing new cars into the market. I thank you for the important work that you do to keep consumers like me safe on the road.

- Mill Valley, CA, USA