Dear Sir/Madam
This is to bring to your kind notice that i had brought my HONDA ACCORD 2.4 ELEGANCE MODEL with the Registration no. DL 4C AN 3835 (bought on 28th May 2011) to the ring road Honda workshop at moti nagar for an accident claim on 10th of November 2011. I was told that the front bumper of the car would be changed and i would get the car in 10-15 days.
However, When i inquired about the status of my car after 10 days i was told that the part need s to be imported form japan and the HONDA company has send the bumpers of the old odels and they are not manufacturing the bumpers of new models. I was advised to get the bumper of the old model installed, obviously i refused and again i was told that i need to wait for few more days.
On 21/12/2011 i personally talked to the manager of the Ring Road HOnda Body SHop Mr Rajinder, who assured me that the car would be delivered within 1 week. Again on 2/1/2011 i personally visited the body shop where again I was assured that the car would be delivered on 5/1/2012.
Sir/Madam today is 7/1/2012 and I still have not received my car and thus I am writing this mail in disappointment and despair. Is this how multinational company like HONDA treats its high end customer, who spend 25 lakhs to buy their product. Do the staff at Ring Road Honda thinks I am a fool, that i would believe that HONDA i not manufacturing the bumper of the car it launched this year. I am really ashamed that I am a customer of HONDA.
I am sorry to state that now that the car has not been delvired since 1 month, I dont need my car back
Sir/Madam I kindly request you to look into the matter and cooperate, so that i get my car with the new bumper installed as soon as possible, other wise I will have no choice but to go as per advice of my legal advisory and file a complaint against the company in the CONSUMER FORUM, let the company keep the car and use it to replace the parts of other car models since it cant manufacture new parts and return me my money along with my due compensation.
Looking forward for a speedy and favorable response
Regards
DR. AMAN MALIK
9953419275
Dear Sir/Madam This is to bring to your kind notice that i had brought my HONDA ACCORD 2.4 ELEGANCE MODEL with the Registration no. DL 4C AN 3835 (bought on 28th May 2011) to the ring road Honda workshop at moti nagar for an accident claim on 10th of November 2011. I was told that the front bumper of the car would be changed and i would get the car in 10-15 days. However, When i inquired about the status of my car after 10 days i was told that the part need s to be imported form japan and the HONDA company has send the bumpers of the old odels and they are not manufacturing the bumpers of new models. I was advised to get the bumper of the old model installed, obviously i refused and again i was told that i need to wait for few more days. On 21/12/2011 i personally talked to the manager of the Ring Road HOnda Body SHop Mr Rajinder, who assured me that the car would be delivered within 1 week. Again on 2/1/2011 i personally visited the body shop where again I was assured that the car would be delivered on 5/1/2012. Sir/Madam today is 7/1/2012 and I still have not received my car and thus I am writing this mail in disappointment and despair. Is this how multinational company like HONDA treats its high end customer, who spend 25 lakhs to buy their product. Do the staff at Ring Road Honda thinks I am a fool, that i would believe that HONDA i not manufacturing the bumper of the car it launched this year. I am really ashamed that I am a customer of HONDA. I am sorry to state that now that the car has not been delvired since 1 month, I dont need my car back
Sir/Madam I kindly request you to look into the matter and cooperate, so that i get my car with the new bumper installed as soon as possible, other wise I will have no choice but to go as per advice of my legal advisory and file a complaint against the company in the CONSUMER FORUM, let the company keep the car and use it to replace the parts of other car models since it cant manufacture new parts and return me my money along with my due compensation.
Looking forward for a speedy and favorable response Regards DR. AMAN MALIK 9953419275
- Aman M., new delhi, ---, India