10.0
really awful- Crashes / Fires:
- 25 / 1
- Injuries / Deaths:
- 22 / 0
- Average Mileage:
- 27,420 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The vehicle was involved in a vehicle accident back in Oct 2023. The air bags did not deploy.
- Long Beach, CA, USA
On [XXX], my daughter rear-ended a stopped vehicle while trying to merge. She was driving approximately 60-70mph at the time of impact. The front end of her car was completely smashed and the insurance company deemed it a total loss. Despite the force and speed at impact, her airbags did not deploy. She hit her head on the steering wheel, causing a concussion. She continues to suffer from the effects of the concussion. She is under the car of a neurologist and chiropractor. I contacted Honda to report this on 10.3.2023 and was told to "wait by the phone" because someone would be calling me back immediately as it was a high priority case. The case number is [XXX]. No one has called me. I called back on 10.6.2023 to notify them that the car insurance company was taking possession of the car and was told to take pictures. I have never received a call back for additional details. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- St Clair Shores, MI, USA
Air bag light is on/ passenger side
- Lithonia, GA, USA
The contact owned a 2011 Honda Accord. The contact stated that the vehicle was previously involved in a crash and the air bags did not deploy. There was no further information provided. The contact received a recall notice of NHTSA Campaign Number:?19V502000 (?Air Bags) and the vehicle was taken to the dealer for the recall repair. However, the contact stated while driving 25 MPH, the front end of the vehicle crashed into the passenger's side of a construction truck. The air bags failed to deploy, causing the contact's head, left arm, and left breast to hit the steering wheel. The contact was transported to her residence by a police patrol officer. The contact received medical assistance 5 hours later. The contact sustained an inability to bend her left arm, bruises on the knee, and severe pain in the neck, head, and arm. The contact sustained memory loss and confusion. The contact had been receiving physical therapy. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 85,000
- Long Branch, NJ, USA
Air bag light on, air bag recall not shown
- Shrewsbury, MA, USA
The contact owned a 2011 Honda Accord. The contact stated that while driving at 40 - 45 mph, a Ford pick-up truck traveling about 50 mph crashed into the her vehicle's front driver side corner then hit her rear driver side. The air bags did not deploy. No medical attention was received however, the contact stated feeling some pain now. A police report was filed. The vehicle was towed to a body shop and was awaiting inspection from the insurance company. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 78,000.
- Fort Wayne, IN, USA
I have responded to Honda's recall notices for airbag repairs on this 2011 car several times and told them that the car was leased in 2011 and returned to Honda in 2014. I am concerned that whoever Honda sold this car to is not receiving recall notices. On the last notice that I received, I wrote on the information change card provided that the car was returned at joyce Honda in denville, NJ when I leased a 2014 Honda. I also wrote that I would notify NHTSA of Honda's inability to correct the recall notice. I just received another notice on 2/15/2021. Please let Honda know what they need to do to really comply with the law.
- Fort Mill, SC, USA
The contact's girlfriend owned a 2011 Honda Accord. The contact stated that as his girlfriend had made a complete stop upon exiting the highway, another vehicle crashed into her vehicle. The air bags did not deploy upon impact. A police report was filed at the scene. His girlfriend was experiencing minor whiplash due to the accident, no other injuries were reported at the scene and no medical attention needed. The vehicle was towed to the contact's home which was near the scene of the accident. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was destroyed due to the accident. The failure mileage was approximately 157,000. The VIN was not available.
- Selma, OR, USA
The contact owns a 2011 Honda Accord. The contact received a recall notice for NHTSA campaign number: 16V346000 (air bags). The contact called rick case Honda (15700 rick case Honda way, davie, fl 33331, (954) 388-1035) to have the vehicle serviced for the recall twice. Both times the contact called, he was informed by a representative that someone would call him back to schedule an appointment. The contact had yet to hear back from the dealer. The manufacturer was not notified. The vehicle was not repaired. The contact had not experienced a failure. VIN tool confirms parts not available.
- Boca Raton, FL, USA
Takata recall was done Dec 08,2018. About 2 month later my air bag light was coming on once in a while, it's been getting worse, now air bag light is on constantly, everytime cae is running. I am wandering if this problem is due to a recall?
- South Riding, VA, USA
Passenger air bag is always lit ( off) whenever the ignition is turned on..alarm is alarm on ( light) whether its stationary or car is in motion..eventhough there is a passenger sitting, passenger airbag is always lighting ( flashing)...Honda dealer says that I have to pay to reset or diagnostic is done..
- San Jose, CA, USA
Takata recall. The contact owns a 2011 Honda Accord. The contact received notification of NHTSA campaign number: 18V661000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (carbone Honda of yorkville, 5009 commercial dr, yorkville, NY 13495, (315) 790-6106) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Whitesboro, NY, USA
My Honda Accord 2011, passenger air bag has blinking off, I have a passenger sit on the passenger side with the hope to reset the alarm and no avail...there is also a red indication of the alarm ( red light) that wnen I tried to start the ignition, the light wont disappear..Honda dealer says, I have to pay diagnostic etc to reset the alarm..the alarm comes on whether its stationary or in motion.
- San Jose, CA, USA
The contact owns a 2011 Honda Accord. The contact received notification of NHTSA campaign number: 18V661000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Richards Honda (7791 Florida blvd, baton rouge, la 70806, (225) 341-6650) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure.
- Baton Rouge,, LA, USA
Takata recall. The contact owns a 2011 Honda Accord. The contact received notification of NHTSA campaign number: 18V661000 (air bags). Paragon Honda (5706 31st ave, woodside, NY 11377, 718-507-3950) was contacted more than five times and stated that the part was not available. The dealer was unable to determine when the manufacturer would provide the part to schedule the recall repair appointment. The dealer kept stating that they would follow-up within 24 to 48 hours, but never did. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect.
- Astoria, NY, USA
Takata recall: I was driving and was in an accident where traffic stopped and I rear ended the truck in front of me. My car's front end was smashed in almost to the dash. I estimate my speed at 25mph. The driver airbag did not deploy and my chest hit the steering wheel. I am suffering from a fractured xiphoid process.
- Bend, OR, USA
Interior water leak on driver side when it rains or car is washed. Airbag is getting wet. Dealer cannot fix
- Oviedo, FL, USA
Alert: Side airbag off
- Carlsbad, CA, USA
Takata recall. The contact owns a 2011 Honda Accord. The contact received an email concerning NHTSA campaign number: 18V268000 (air bags), but did not receive a notice indicating that the vehicle was included in the recall. The contact was not provided any information concerning part availability. The manufacturer was contacted and stated that the recall was to start on June 1, 2018. Asheboro auto mall (1625 E dixie dr, asheboro, nc 27203, (888) 643-7432) was notified. The contact had not experienced a failure. The consumer was informed the airbag did not need to be replaced.
- Lexington, NC, USA
- Tallmadge, OH, USA