The Traffic Incident Feature in my 13 Honda Accord EX-L w/Navi has stopped working. It's not just my car but it's my area here in Arkansas, it works in other areas. I've been in touch with Honda and the selling dealer. The dealer says they contacted Honda like me and no one has a fix.
Honda says it's an FM broadcast issue in my area but don't know who to contact. I told Honda they came up with the feature with someone in my area and Honda has someone there that knows who to contact. They tell me there could be 4-5 different signals, towers or something they need to check. I told them contact each one, go down the list, scratch off each contact until they find someone who has a fix. They said Engineering is working on it. It's been two months, I feel like there has been no effort on their part to resolve the issue. I think they are saying it's free, why is the customer complaining? I don't care if it's free or not, they advertise it as a feature so they need to fix it.
The Traffic Incident Feature in my 13 Honda Accord EX-L w/Navi has stopped working. It's not just my car but it's my area here in Arkansas, it works in other areas. I've been in touch with Honda and the selling dealer. The dealer says they contacted Honda like me and no one has a fix.
Honda says it's an FM broadcast issue in my area but don't know who to contact. I told Honda they came up with the feature with someone in my area and Honda has someone there that knows who to contact. They tell me there could be 4-5 different signals, towers or something they need to check. I told them contact each one, go down the list, scratch off each contact until they find someone who has a fix. They said Engineering is working on it. It's been two months, I feel like there has been no effort on their part to resolve the issue. I think they are saying it's free, why is the customer complaining? I don't care if it's free or not, they advertise it as a feature so they need to fix it.
- Tom D., North Little Rock, AR, US