2013 Honda Accord. Consumer writes in regards to navigation and audio system issues. The consumer stated when he found out there was a software fix for the problems he experienced, he was not able to get any information from the dealer or american Honda. After wasting over four hours at the dealership, waiting to get the software update, he was very disappointed to find out most of the problems he experienced were not addressed and that new problems existed. The consumer stated he paid over $2,000 for the navigation system, only to discover the routes provided were not the quickest or shortest routes available. The consumer called the dealer, on August 21, 2013 to find out if there was another software update, but they were unable to give him an answer. The audio system would not display ID3 tag information from songs played from the usb port.

- Huntington, NY, USA

My new 2013 Accord has a serious safety issue with the user interface to the phone and music. The phone book, xm, and usb music are displayed in long lists. My 32 gb drive has 300 albums. My full collection has many more. The problem is that there is no fast way to scroll these lists. The driver must reach to the furthest-right knob and twist. This moves the list down one item. So selecting any list item while driving takes the driver's eyes off the road, causes bodily contortions (it is a long reach), and makes I impossible to actually scroll more than a few dozen places down the list.

- Oak Ridge, TN, USA