The contact owns a 2013 Honda Accord. The contact stated that the driver side headrest caused her neck pain. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not included.

- Lacross, WI, USA

Ltr re a similar version of a petition to review the safety of the seats used in 2012 and 2013 Honda Accord- the head rest and other seat elements cause driver distraction/impairment (attachment not imaged fwd to nvs-200) the consumer stated the head rest restraint caused discomfort and was a distraction while driving. The driver's seat put the consumer in an awkward position and imposed a long duration static load on his neck and upper spine. The consumer stated he was distracted by the push of the head rest, which was too far forward. It pushed his head forward from a neutral position by at least one-half inch. The upper seat was very concave and caused tension to his upper spine. Finally, the shape of the bottom of the seat back forced him into a slumped position which cause lower back pain. When the last repair was performed at the dealer, they reversed the head restraint, which apparently, was common and unsafe, a practice dealers used to resolve owner complaints.

- Athens, GA, USA

Head rests push the head too far forward, causing neck pain when seat back is at a normal upright, driving position. Seats are extremely uncomfortable to drive in, unless the seat back is significantly reclined - which poses an issue with being able to reach the steering wheel and other controls effectively. I find myself pulling myself forward with the steering wheel, so that I can sit up straight without the head rest pushing my head forward. I'm sure this is not the safest position to drive in.

- Osterville, MA, USA