I recently discovered several spots of severely wrinkled clear coat/paint on the roof of my 2013 Honda Accord. The dealer says that the damage was caused by bird droppings and not covered by warranty. I have never experienced this type of paint damage before in over 40 years of car ownership of many different cars. This is a real pain if I have to constantly clean off bird droppings every hour since I don't have a garage and need to park the car outside. Is Honda's paint formula defective? How can I persuade the Honda rep to repair the damage?

American Honda has not taken the appropriate steps to rectify a continued problem with the paint on my new 2013 Honda Accord, less than 6 months old. The vehicle has imperfections on the top of hood and back trunk. After having the car for over two hours, American Honda agreed there were clear imperfections, however, failed to inspect the whole vehicle and my concern is there may be additional imperfections I would rather take care of as a one time fix versus over multiple fixes risking different colors of paint batches. The Autonation service department adviser is argumentative, has little customer service ability and continues to drag his heels to address the paint imperfections causing time constrains on my schedule and additional stress with regards to work around. I'm not impressed with the lack of concern and the service representative's candor using such statements as, "we have a lot of cars that need fixing not just yours", "You call the body shop, I've done my part", "I hope this will satisfy you", "you tell us where you think the imperfections with the paint are", "I was out of office for a week". Really, who says this?

Honda gave me the red carpet attention when I was ready to write a check for a new car. I's like the same courtesy and customer appreciation, respect, and service when it comes to a warranty issue.