Left front brake assembly started to have a metal to metal squeal noise. Had car at dealer (Victory Honda Monroe, MI) and they supposedly fixed problem after 3 visits. Problem has since reappeared. The noise only last for a short period of time and then goes away only to come back later. Went back to dealer, but before I arrived the noise went away and the dealer said that since they could not hear the noise there was nothing that they could do about it. Contacted Honda Customer Care in December 2013, and was told that a representative would contact me sometime after January 6, 2014. As of this date (March 6, 2014) no one has contacted me. I also received a Customer service questionnaire vis e-mail on February 6, 2014, and filled that out and submitted that to Honda, but so far have not heard anything back from Honda. Guess they really don't care about my problem.
Left front brake assembly started to have a metal to metal squeal noise. Had car at dealer (Victory Honda Monroe, MI) and they supposedly fixed problem after 3 visits. Problem has since reappeared. The noise only last for a short period of time and then goes away only to come back later. Went back to dealer, but before I arrived the noise went away and the dealer said that since they could not hear the noise there was nothing that they could do about it. Contacted Honda Customer Care in December 2013, and was told that a representative would contact me sometime after January 6, 2014. As of this date (March 6, 2014) no one has contacted me. I also received a Customer service questionnaire vis e-mail on February 6, 2014, and filled that out and submitted that to Honda, but so far have not heard anything back from Honda. Guess they really don't care about my problem.
- Randy D., Temperance, MI, US