10.0
really awful- Crashes / Fires:
- 21 / 1
- Injuries / Deaths:
- 16 / 1
- Average Mileage:
- 33,220 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2013 Honda Accord. While driving, the power steering failed. The vehicle was pulled over to the side of the road and restarted. Afterwards, the vehicle operated normally, but failed again later that day. The dealer (roush Honda, 100 w schrock rd, westerville, oh 43081) was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 22,826.
- New Albany, OH, USA
My 2013 Honda Accord touring model electric power steering failed. The car only has 49,000 miles. The dealer states it is no longer a extended warranty issue and will not cover issue. The problem was noticed while driving the vehicle and then taken to the dealer for evaluation. The problem is loss of power steering and/or a sudden increase in steering effort and dealer identified that the electric power steering box needs replacement for a total of $2100. For a "new" car this is ridiculous and should be Honda's fix not the costumer.
- Ladson, SC, USA
Sudden loss of power steering and power steering warning light appeared while vehicle was in motion on city street. Continued to drive vehicle and power steering returned after 20 to 30 minutes. Indicator light shut off 30 to 40 minutes after power steering returned.
- Plano, TX, USA
In the few years I've had my car, which I take very good care of and have low mileage on, the power steering stopped working suddenly while I was driving (very scary and dangerous!), the driver's side sun visor broke one day when I was trying to put it back up, and the dashboard sensors go off unnecessarily. Very disappointing from a Honda vehicle. Beware!
- Woodmere, NY, USA
I made a right hand turn and proceeded down the street. The power steering did not work as I started down the street. I managed to pull over to side of street. The indicator light came on. Waited 5 minutes then continued driving, power steering did not work again and indicator light came on. As I proceeded to pull over again the power steering began to work. Luckily I was traveling at a slow speed when the powering steering failed.
- Lowell, MA, USA
While on vacation in the mountains of Tennessee the eps indicator came on the instrument display. That was failure of the power steering! it came on when starting the car after driving it for a short slow drive, which seems to be the major contributing factor--slow speed with acceleration. After having the software updated (which did not fix this issue) I am being told only the rack & pinion portion of the eps has been extended to be covered by Honda and not the eps control unit which is the code my car is showing. Excuse me! the steering of a vehicle is a major deal. Honda should fix this and be glad to do it. This is a huge safety issue and should not be taken lightly. I am being told the repair cost is about $750. This has really put a bad taste in my mouth for Honda; this is the fourth Accord I have owned but will probably be the last one. Shame on Honda for not standing behind their vehicles and components. Shame on the NHTSA for not forcing them to recall these cars and keep us all safer on the roadways when the complaints are numerous for the same issue!
- Centreville, AL, USA
Power steering wheel failure. Power steering wheel warning light came out and can't control the steering wheel while driving. Extremely dangerous!! recall is mandatory.
- Germantown, MD, USA
We purchased the Honda Accord 2013 V6 10/22/2017. Steering wheel was tight we noticed, that night of the 23rd, 2nd time driving it my son turned the corner and the steering wheel locked and he ran into the cement pole and totaled his car. We didn't even have it one full day. We later looked up on the internet that Honda was under investigation for power steering locking up or electrical and saw people totaled there cars or had the same issues 464K cases. My son was hurt but could have been worse. Honda needs to be sued for this and I want in on it. The car was in my name I bought for my 21 yr old son after his car flooded in harvey. Something needs to be done immediately.
- Webster, TX, USA
Just one day ago I was driving my Honda Accord ex-L sedan 2013 and I went to turn under the underpass and the steering wheel randomly locked up on me and I could barely turn the steering wheel so I panicked and I must of hit the gas pedal while trying to control the vehicle, but I couldn't turn it enough and I ran over the curb and into the underpasses cement pillar totaling the car so the next day I woke up and was so confused by what happened because that has never happened to me before and when I looked up what happened to me it seems that plenty of people have reported the same issue, but most of them ended up fine, but since I was trying to make a turn that the car wouldn't let me make once I already engaged in trying to turn I wasn't as fortunate as those other drivers luckily I wasn't killed or seriously injured.
- Webster, TX, USA
Driving when power to steering went out. In motion/ city street auto in to dealer 3 wks prior on recall service and power steering level checked and report indicates "checked and ok at this time. Other complaints on line of same problem with this model - waiting eval by Honda North tomorrow a.M
- Gloucester, MA, USA
Power steering failure shows up on the dashboard, and power steering fails. After turning off/ on car the problem is resolved, but this keeps happening. Took to the dealership, but they could not find anything wrong. They suspected it could be due to the battery, which I had replaced. Once I left the dealership, the power steering failed again. I have been reading about problem regarding the power steering in 2013 Honda Accord all over the internet.
- Boothwyn, PA, USA
My car is 2013 Accord bought brand new from gardena Honda and no other mechanic touched it. Since 2013, I have serviced my car at the same location. My car was perfectly fine however, once I received the battery recall letter I decided to take my car into gardena Honda. Please note my car still has less than 30,000 miles on it. August 2017 I went to get my car checked for the battery recall they said everything was fine and that they applied konshi bond to protect bms. Two days later after work my car did not start (stationary). Check engine was on, check steering light on & traction light on plus low pressure on. I immediately felt unsafe to drive my car but had to take it back to Honda to see what they had done to it. Honda said it was not their fault and that now the problem had nothing to do with my battery. Instead, it was my engine wire harness. That needed to be fixed for a price of ~$2,800 but they could lower it to $669.15 + tax I just want to express how disappointed I am in Honda. I bought a Honda because they are supposed to be a reliable car. Back in March 2016 they told me by battery failed the battery test and decided to charge it. November 2016, they made me buy a new battery, at that time my car was still brand new with only 22,000 miles on it. I don't believe this is coincidence. I got a Honda for reliability reasons. I also know you are not supposed to service the car for the same issue 3 times and I shouldn't be concern of my 2013 Honda car that still has less than 30,000 miles of any electrical issues. I am concern of service fraud because I was charge to recharged and replace the battery. One time I was within warranty and the other was just a few months afterward. I am requesting a reimbursement of some manner; it can be monetary or free servicing my car.
- Torrance, CA, USA
While driving on the highway the power steering warning light (its a little orange steering wheel with an ! next to it) comes on and the wheel becomes very hard to turn. The car also feel unstable as if I were driving over a bridge in high wind. This has happend twice so far in the last two days. Both times were at night on the highway about 20 minutes into a 45 min commute. Luckily for me it was late at night so I was able to pull over without incident. Turning off the car and restarting it after a minute temporarily fixed the problem.
- Lindenhurst, NY, USA
I was in the middle of the road and the steering locked, this has happened twice on 07/18/2017 and 04/20/2017. I thank god for my life
- Richmond, TX, USA
This is an update on what I experience with my 2013 Honda Accord 7/4/2017. On this day which was independence day my eps locked up while leaving South Carolina headed back to North caroline. I had to have my car towed to the nearest Honda dealership to exam the car to see why the system locked up. As I researched the issue I notice several issue with the eps system in this year model. I read that an extended warranty was given on the torque sensor 5 year. As Honda diagnosed the vehicle they did the update and replaced the torque sensor, but the part that would allow the system to work was not covered under the extended warranty and that was the control unit. I located another article an it also had that Honda was aware of this issue as well, but extended this warranty to only the fit and civic not the Accord. I will be writing a letter to the corporate office regarding this issue as well. I'm not sure why they would only extend it to those two cars when Accord are the number #1 seller. This was my second Honda car and over all my family have purchased 4 Honda cars. The cost for the control unit was almost $600 which I refused to pay and Honda service brought the balance to $500 even as if they was doing me a favor. The service member and service was terrible and right now as a owner I'm not a satisfied client. If eps is a known issue why was the entire system extended under warranty. You know why it wasn't extended because they want the customer to pay for something at the end of the day. I know we all look for new improve ways to make technology better, but making an electric power steering was not a bright idea in my option. Luckily I was not driving on a highway doing 70 miles an hour and the steering locked up it could have been fatal for me or someone else. Today I think my option on purchasing a vehicle with Honda will be last on the list.
- Charlotte, NC, USA
7/4/2017 was out of town in South Carolina and my eps light came on when leaving a function. I was unable to turn my steering wheel as normally. After turning the car off and trying to reset the car the light came on again with the wheel and steering have issues. Was unable to drive back to North Carolina and had to get my car towed. Now my car is at the Honda dealership which is the company I purchased from and they have to determine why light came on my 2013 Honda Accord which I show reviews and complaints about a known issue.
- Charlotte, NC, USA
Car keeps losing its power steering. Doesn't matter what speed, nor how long I've been driving it, it's even gone out sitting at a traffic light. The only way to get it back is to turn the car off and then turn it back on. Very scary when it goes out in the middle of a curve in the road.
- Charleston, WV, USA
Power stering gets really tight and was hard to steer
- Beaverdam, VA, USA
When reversing from a parking space and while turning the steering wheel to the left, the eps light indicator came on and my steering wheel was very hard to turn/would not turn at all. I shut off the car 3 times after waiting a minute each time. The light still came one and the wheel was still stuck. After waiting about 5 minutes and restarting, it went away. Took my car to the dealership today and it is there now. They are stating I may need to use my extended warranty for coverage but after researching, seems to be a glitch in the torque censor. Hoping they will do the software update without needing to use my warranty.
- Gold River, CA, USA
- Theodore, AL, USA