10.0

really awful
Crashes / Fires:
21 / 1
Injuries / Deaths:
16 / 1
Average Mileage:
33,220 miles

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« Read the previous 20 complaints

problem #57

May 082015

Accord

  • 33,600 miles
The contact owns a 2013 Honda Accord. While driving at 30 mph, the steering wheel jerked multiple times. In addition, the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to turn the vehicle. The power steering warning light illuminated. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 33,600.

- Groves, TX, USA

problem #56

May 132015

Accord

  • 27,452 miles
Started car, put in reverse and could not turn steering wheel in either direction. Could only steer straight. Information display issued this warning: Power steering system problem (eps). Tried the what to do when the indicator message comes on in the owners manuel several times. Didn't work, car is sitting disabled in driveway. Now it is up to us to have it towed to local dealship to find out if there is a problem with the car according to Honda Motors.

- Salyersville, KY, USA

problem #55

May 072015

Accord

  • 7,000 miles
While traveling at approximatley 45 miles per hour, my streeing wheel became very stiff and then completely locked. I turned the vehicle off and back on again which corrected the problem.

- Bayside, NY, USA

problem #54

Apr 042015

Accord 6-cyl

  • 19,500 miles
On two separate occasions my steering has gone out. 1st time was on April 4 2015 going approx. 20 miles per hour, was about to turn into a parking lot. Was totally unaware of what happen but steering got extremely hard. Had to turn the car off, pull out the manual and see what the indicator light on the dash meant. Then on April 24 2015, going approx. 75 miles per hour on the interstate it went out again. Could have caused a serious accident. I had to pull over and turn my car off and restart it. Needless to say I was a nervous wreck driving home. After this second incident is when I decided to research and see if others were having this problem and wow there are several. Its a shame this has not been a recall by now. I am more appalled by the number of people that have brought their vehicles in and have been told by the service people they cannot recreate the problem so nothing gets done. Will people need to be killed like the others car issues before this is resolved? my car just turned to 20,000 miles. I should not have issues. My car is going in on Monday for service. Lets see how this is handled.

- Luling, LA, USA

problem #53

Mar 092015

Accord

  • 20,000 miles
The contact owns a 2013 Honda Accord. The contact stated that the power steering failed and the power steering light illuminated. The failure recurred multiple times. The vehicle was taken to the dealer three times; however, the technician was unable to duplicate or diagnose the failure. The vehicle was not repaired. The failure mileage was 20,000.

- Seally, TX, USA

problem #52

Apr 112015

Accord

  • 17,000 miles
The contact owns a 2013 Honda Accord. While driving at approximately 35 mph, the steering wheel seized without warning. The vehicle was towed to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 17,000. The VIN was not available.

- Chesterfield, NJ, USA

problem #51

Apr 132015

Accord 4-cyl

  • 73,000 miles
While exiting off an interstate highway, the power steering tightened up making it difficult to make turns especially at lower speeds. I arrived to my destination narrowly avoiding an accident. I searched for other similar failures on the internet and noticed many more incidents, hence this complaint.

- Robstown, TX, USA

problem #50

Apr 092015

Accord 6-cyl

  • 20,000 miles
I was driving on I 75 North near miramar exit and I felt the steering wheel hard, then I looked at the dashboard and the esp light was on. I was able to reduce speed and use all my strength to go the the side isle. Turned off the car and on again and the esp light was not there anymore. I got back my exit was less than a mile away. I exited on miramar pkwy East and the esp light came back again, I was able to stop but I couldn't turn right or left. I waited turned on and still had the problem. Waited again and still have the problem. I called triple a and had the car towed to the nearest Honda dealer and they showed what happened in their computer but it is not happening to the service techs now they are keeping the car but I suspect they won't do anything and I am really scared to drive the car now. I was lucky did not have an accident but not sure if I will next time it happens.

- Hialeah Gardens, FL, USA

problem #49

Mar 182015

Accord 6-cyl

  • 41,000 miles
The contact owns a 2013 Honda Accord. While driving at 40 mph, the steering wheel seized and excessive force on the steering wheel was required. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 41,000. Updated 5/4/15

- Youngsville, NC, USA

problem #48

Mar 162015

Accord 4-cyl

  • 19,000 miles
The electric power steering on my 2013 Honda Accord sport suddenly fail. Two of which occurred at speeds of less than 10 miles per hour, while making a left/right turns. After coming to a complete stop I was able to successfully turn off the car and restarted it to clear the problem. The third time it happened I was driving straight at 45 miles per hour, a power steering warning message flashed as the failure occurred. However on the third recurrence I tried the same the act without a correction. I then realized the car was not safe to drive and had it tow to the dealer. I also notified Honda of North America on 3-18-15 at 3:15 hrs.

- Naples, FL, USA

problem #47

Jan 302015

Accord 6-cyl

  • 39,754 miles
I was sitting at a traffic light and the power steering quit while the car was stationary. Ten minutes later the power steering quit while I was making a right hand turn from a traffic light. In both cases the steering re-set itself after turning the vehicle off then starting it back up.

- Jacksonville, FL, USA

problem #46

Dec 232014

Accord 4-cyl

  • 53,000 miles
2013 Honda Accord: I was driving about 35 mph and suddenly I felt the steering wheel get stiff and immediately the indicator light came on the dashboard indicating my electronic power steering system had an issue. I slowed down promptly in the road (no one was behind me) and it took all I had to turn the wheel to get it off the road. I turned the car off for a moment just as the Honda manual instructed and when I turned the car back on, nothing had changed, still light on the dash and no possible way of me turning that wheel. I called aaa and the driver of aaa can vouch for this because it was still in the same condition when he picked it up. This was Wednesday evening, December 23 that it was towed to the dealership. On Friday morning, after dealer was closed christmas eve and christmas day, they called me saying nothing was wrong with my cari said really!!! I explained to them again and they ran a test and it said it needed software updates and/or electronic power steering rack. But Honda requires the updates to be installed first and there is a charge for that according to the dealership. So I said do what you have to do. (which I think is absurd, microsoft doesn't charge me money for updates) with it being over the christmas holiday, I had to wait until Monday for Honda to be contacted (per dealership Honda was closed) so I went 6 days with no car. Monday came around and Honda approved the dealership to do diagnostic testing on the car and with the safety concern they went ahead and replaced the electronic steering rack. I hope this has fixed the problem. There is nothing in the world that bothers me more than driving a car down the road and I lose control of steering.

- Supply, NC, USA

problem #45

Jan 132015

Accord 6-cyl

  • 38,750 miles
While driving straight I lost power steering. After pulling off road I shut the car off and restarted it and the steering re-set itself.

- Jacksonville, FL, USA

problem #44

May 252014

Accord 6-cyl

  • 323 miles
05/25/14 while backing the vehicle out of my drive way I noticed the a thumping sound and a jerking from the vehicle which caused great alarm from me. I called the dealer and they told me to bring it in. When I took the vehicle in the kept it for about a day and told me that they could not find anything wrong with it and that the inspector said that the same thing was happening to a new vehicle, that the noise and jerking was just the way it was. They called it a hard shift. My car is not a daily driven vehicle being I have two other cars that I primarily use. At the time of the incident my car had aprox. 303 miles on it. Now several months later on 01/01/15 when I went to start my vehicle I noticed the same problem, and being that I had already taken it once to the dealer and them telling me nothing was wrong with it, I had no second thought of taking it out on the road. I proceeded to drive down my residential street and realized I had forgot something at home. So on the residential intersection I started to make a U turn when all of a sudden steering cut out on me in the middle of my turn. I narrowly missed oncoming traffic and stopped right before I hit the curb and a parked car. When I did stop and got my composure back I looked down and there was a steering wheel light on and a buzzing noise. All this while going no more then 6 miles and hour. At this current moment my car is less then 2 years old and has less then 400 miles on it and I cannot believe that this would happen to such a new car with so little miles on it. Following this incident I googled my car to see if I was the only one having this problem and lord behold I was not. There are numerous accounts of this happening to other people some resulting in serious accidents. But most of the cars in those incidents that I could see had about 20K to 30K miles on them and mine does not even have 1K on it yet.

- Montebello, CA, USA

problem #43

Dec 052014

Accord 4-cyl

  • 21,000 miles
I was driving and suddenly lost control over the steering of the car. It became almost impossible to steer and almost ran into another car. Was able to forcefully turn the wheel with all my might. Pulled over safely and turned the car off and when I turned it back on the problem was gone. Brought by car into the bode shop for unrelated issues and they experienced the problem while moving the car to another location. They will be bringing the car to Honda service for review. I am uncomfortable driving this vehicle especially with my wife and daughters in the car.

- Pembroke Pines, FL, USA

problem #42

Dec 112014

Accord 6-cyl

  • 4,500 miles
So scary when all of a sudden you can't move the steering wheel of your car. I couldn't get the car steering to move, it was worse than driving a mac truck. I had a real hard time getting around corners but what do you do when you have this happen at night with no one around but drive it to a safe place.

- Amawalk, NY, USA

problem #41

Dec 072014

Accord 4-cyl

  • 46,000 miles
I turned my vehicle on and had no power steering. The power steering light was on, indicating that there was a problem. I was able to drive it to the dealer where they told me the power steering torque had gone bad. To repair the vehicle, I would need to have the power steering rack replaced - over $2K! although my vehicle is less than 2 years old, I have passed the 35K mile warranty. This is a pretty painful bill to be forced to pay with such a new car!! why is this not recalled if so many are having issues with this?!!

- Loveland, OH, USA

problem #40

Nov 222014

Accord

  • 23,000 miles
On 11/22/14 I was driving on a small residential street going under 15mph approximately 5 feet from the turn I was going to be making. A right hand turn. I heard a bang and my steering completely locked up. I hit the curb causing my right front passenger tire to blow. The steering was completely locked up and the vsa light was on. I followed the instructions in the owners manual and turned the car off and then on again which shut the vsa light off and the tow truck driver was able to turn the wheel slightly but made a terrible clunking noise. The vehicle was towed to the dealership where it was determined the steering rack was broken. Now I am 2 weeks into this the dealership is struggling to get the car fixed, Honda has not yet returned my call so not sure they will warranty the car, I'm paying for insurance on a rental and wonder if my Honda is even a safe car to drive at this point. Why isn't anything being done" is this going to take someone dying before it's dealt with"

- Colchester, VT, USA

problem #39

Nov 202013

Accord 4-cyl

  • 15,000 miles
Low volume...clicking/rubbing noise when making turns. Honda knows of problem.. said there is no fix and it is a characteristic of this car. Their words not mine.... safety issue?

- Rock Hill, SC, USA

problem #38

Nov 282014

Accord 4-cyl

  • 10,000 miles
We had just pulled off of a major highway in bluffton South Carolina. Stopped at guard house and proceeded approx. 1/2 mile to stop sign when we tried to turn left without warning the (eps) power steering stopped working. We did not get a warning light until after the steering stopped working. You could not control the steering, but lucky for us we were turning into a parking area and stopped the car. We got out the owners manual and turned the car off as suggested, we restarted the car and the steering was still out and the warning light came on. We had the car towed to the closest Honda dealer. This is the second time we had this happen. The first time was in August, 2014. The first time the system did reset after we turned the car off and restarted it.

- Hilton Head Island, SC, USA

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