My power steering went out and I hit the right side of my car in a parking garage. The power steering light came on. My husband brought the car into the service center at Honda of bowie. The service folks said it was fixed after doing a computer update. I brought it back because the problem kept reoccurring. My husband brought it back in again on July 2, 2014 because the problem reoccurred several times since the last "fix." The service personnel did another computer reset and my car has had the same power steering problems since then. Today (Monday, July 7, 2014), the power steering failed again and steered the car into oncoming traffic resulting in another near miss. I have called Honda of bowie to get a loaner vehicle but they are out of loaner vehicles so I need to continue to drive the car to and from work.

- Bowie, MD, USA

The contact owns a 2013 Honda Accord. The contact stated while driving at an unknown speed, the steering wheel became difficult to turn as the power steering warning light illuminated. The contact mentioned the failure recurred. The vehicle was taken to a dealer. The techncian diagnosed that the rack and pinion failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure and current mileage was 6,700.

- Brooklyn, NY, USA

The contact owns a 2013 Honda Accord. When the contact started the vehicle, the steering wheel automatically engaged and turned in a full circle. The vehicle was towed to the dealer and was not repaired. The manufacturer was not notified. The approximate failure mileage was 12,500. Updated 8/11/14 updated 8/30/2017

- Braintree, MA, USA

While driving on Florida turnpike at approx 65 mph, I first felt a subtle change in the tires/traction of the car, so I look at the dash to see if I had a low tire pressure indicator, nothing. I took my foot off the gas, and I felt a slight swerve, then I saw "eps!" indicator on the dash. The steering wheel was completely locked up, with no play left to right at all! completely stiff. I let the car continue to coast because I was scared to apply the brakes if it would make it worse, thank god no one rear ended me, and as the road curved, I ran off into the grassy median of an exit ramp and nothing was in my path. I looked up what eps! was, and the owners manual suggested to restart the car. Upon restarting, the indicator was gone. The car is being towed to the dealer in the morning. I am scared to drive the car, not knowing if this can happen again, and if my family and I will be safe in this car.

- Homestead, FL, USA

The driver was turning left into our neighborhood. The power steering failed and he could not turn. The vehicle went over the curve and crashed into a fire hydrant. It pushed the car up in the air and back down hard. None of the airbags deployed.

- Little Rock, AR, USA

While coming to a stop in my parking spot, I applied the brake and the vehicle suddenly accelerated, with engine surge /loud noise and there were no brakes...... car plowed over parking spot barrier, into shrubs, balcony beam and neighbor's screened patio. There is considerable damage to my vehicle, shrubs, neighbor's patio and my balcony. This was a terrifying event. Investigations by insurance co and mechanic are pending at this time.

- St Petersburg, FL, USA

The contact owns a 2013 Honda Accord. The contact stated that while driving 25 mph, the power steering assist malfunctioned as the wheels seized and the power steering warning lamp illuminated. The vehicle was taken to the dealer where the technician diagnosed that the rack and pinion assembly needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 3,000 and the current mileage was 6,000. The VIN was not available.

- Guaynabo, PR, USA

The power steering malfunctioned on the New Jersey turnpike exit 9 highway entrance ramp. *trupdated 06/03/14 on 9/30/13, the steering wheel had locked (technically the electrical power steering, or eps, malfunctioned and stopped working) on a highway as I was changing lanes at high speed (and the steering system proceeded to move the car in the direction of the highway median) and I had to force the wheel as strongly as I could to turn it back onto the road- all less than two months after purchasing the car brand new. 10/30/13, the eps stopped working while I was on a sharply bending on-ramp to a highway and veered the car into the median on the ramp.updated 9/15/2014 by SC the consumer stated the vehicle was totaled. The electronic power steering system indicator appeared after the steering malfunctioned. It is unknown if the warning appeared on 10/30/2013. The vehicle first failed on 9/30/2013 then again on 10/30/2013. The power steering was repaired after the first failure. The steering rack was replaced. Updated 06/09/2014

- Weehawken, NJ, USA

Pick this vehicle up from the dealer got one exit down on the highway and turned around because even holding the steel will perfectly straight with both hands on the wheel the car just drifts from side to side in the lane and is extremely difficult to keep control of while at highway speeds, I brought the vehicle back to the dealer who said that they put it back on the alignment machine and that there was nothing wrong with the alignment, I also am having issues with the rear defroster not working properly. I also pointed out a visual defect in the paint on the hood of the car which the dealer said I'll will call you back in a week or two and set up an appointment and will have to have the hood repainted I have yet five months later yet to hear back from this dealer ship as to when the going to actually repaint the hood on the vehicle.

- Winchendon, MA, USA

As my vehicle was accelerating onto a highway on-ramp, I lost almost all power to my vehicle, and it became more difficult to steer. The check engine light came on, the electric power steering light came on, the traction control light came on, and my tire warning light started flashing. Was barely able to make it into the emergency lane, and probably would have been rear-ended had a car been following close behind. Once in the emergency lane, a burning odor could be smelled by all 4 passengers in the car. There was nothing wrong with my tires. Car had to be towed to dealership for repairs which are pending. This vehicle has the new "cvt" transmission, and I suspect this may be part of the problem. This should not be happening in a brand new car, this is a safety issue for sure.

- Washington, UT, USA

Driver was making a left hand turn. Steering jerked to the left and then to the right. Driver was able to regain control of the steering. If another vehicle had been in the lane next to the driver, an accident would have occurred. After first and second incident, Honda service department in burleson, tx still say they can find nothing wrong with the vehicle. Honda of burleson is still in possession of this vehicle. Their advice to us was to trade it in and they would sell it at auction. We found that to be unacceptable. No one should be driving this car, as it is unsafe to drive.

- Burleson, TX, USA

Driver was making a right hand turn in a residential area. In the process of making that turn, steering jerked to the left and driver was not able to maintain control of the vehicle because the steering was not responding; therefore, causing driver to run into left hand curb.

- Burleson, TX, USA

The contact owns a 2013 Honda Accord. The contact stated that wheel seized with the illumination of the power steering warning light. The vehicle was taken to the dealer, but was not diagnosed. The manufacturer was notified. The approximate failure mileage was 15,000.

- Waldorf , MD, USA

The contact owns a 2013 Honda Accord. The contact stated that the steering wheel seized without warning while exiting the highway at 30 mph. The contact was able to coast the vehicle onto the shoulder where it was towed to the dealer. A diagnostic was performed, which was unable to locate a failure code. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was not available. The failure and current mileage was 2,000. Updated 07/03/14 MA updated 07/11/2014

- 305 Guaynado, PR, USA

As I was turning into a parking lot, the electric power steer froze up. I had no control over the steering and almost went into a building. Also another car was coming the other direction and had to stop short just shy of hitting my car. It worked again once I turned off the car and restarted it. When I came out of the store, the steering locked up again when I try to get out of the parking space. I felt unsafe to drive the car and had it towed to the dealership.

- Barrington , RI, USA

The contact owns a 2013 Honda Accord. The contact stated that the steering wheel failed several times. The steering wheel would become hard to control with the illumination of the power steering warning light. The contact was able to coast onto the shoulder, shut the engine off and restart. The steering wheel then resumed normal function. The vehicle was taken to the dealer several times for the failure. The electronic position sensor and the wiring harness was replaced; however the failure was not corrected. The manufacturer was made aware of the failure. The failure mileage was 1,162 and the current mileage was 1 6,922.

- Santa Rosa , CA, USA

My new 2013 Honda Accord ex-L has a push button start/stop. While driving with my foot on the gas and the car in drive (its an automatic), if you accidentally push the engine start/stop button, it cuts the power to the engine. So you can effectively turn the car off, loose power to the engine and loose the power steering while the car is in drive and you are driving. I believe this is a severe safety issue, since you would not be able to do this to a car with a keyed ignition while you are driving. Additionally, the engine start/stop button is right next to the air conditioning buttons. I was trying to adjust the air conditioning while I was driving and couldn't take my eyes off the road to look at the air conditioning buttons.

- Basking Ridge, NJ, USA

About 2 weeks ago when I was turning right I noticed some difficulty in steering (the steering was difficult and tight) so I took the car in for service. The incident could not be reproduced but noted by the dealer. On the 6th I was driving home and turning right onto my street and the steering went completely out. I was afraid I was about to end up in my neighbors yard and into my neighbor! it took very great effort to steer the car and steering warning light came on. With much difficulty I drove the car slowly to the dealer and they witnessed the problem. I recently heard from the service dept and they told me a "code" appeared on this and they were checking the "rack" - there was no issue with steering with the car moving straight forward. I will be working with the dealership for a replacement vehicle as I don't trust this particular vehicle. Also, the dealer is very helpful and trying to do the right thing and I believe has my best interests at heart (they are very reputable). I have filed a complaint with your Agency and have an ODI number.

- Lubbock, TX, USA

The contact owns a 2013 Honda Accord. The contact stated the steering wheel failed and became difficult to turn to the right and could only be turned with force. The steering warning light illuminated when the failure occurred. The vehicle was taken to the dealer for diagnostic testing which confirmed that the failure was located within the steering rack. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 1,400. Updated 06/28/13 the consumer has since traded the vehicle. Updated 07/02/13

- Lubbock , TX, USA

As I was driving down the highway I veered to the left and the steering wheel started free spinning and the tires were not controlled by the steering wheel any longer. I had no control of the vehicle. I hit a wall and stopped in the middle of the highway. Honda has never come to inspect the vehicle as I was told they would. My vehicle is still sitting at the local Honda service department without anything done to it. Honda will not look into what caused my vehicle to lose steering. Updated 06/13/13

- Beaumont, TX, USA