10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 47,628 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Our 2014 Honda Accord had some road debris puncture a hole in the air conditioner condenser. From what I read on the internet there is a design flow that Honda has know about for the past 10 years. We spoke to the service dept of lia Honda, po box 1110, enfield ct 06083 and they said that the condenser was not covered by the extended warranty that we purchased for $1340 when be bought the car brand new. Honda refuses to cover replacement and call it an act of god when debris flies up and put a hole in the ac condenser. I took the car to my mechanic and he replaced the part for $476 dollars. I prefer my mechanic because I know and trust him, and he does the work for half as much. Honda dealers are scamming their customers out of $800-$1000 to replace part that should be covered under warranty because of their design flaw. I am tired of being taken of advantage of by big companies and unless the government forces them to pay up, they will continue to stick it to their customers. I guess the only thing I can do is switch back to Toyota, and least the stepped up to the plate to deal with their rust issues. Hopefully, the more complaints you get, the sooner Honda will be held accountable. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Tolland, CT, USA
I had a serious problem with my Honda Accord ex-L, 2014. While I was driving, my car showed an error message on the dash panel. It said "system failed", and the dash functions became paralyzed. Smoke started coming from the hood. In a few minutes, the front part of the car was in flames. Most of the car was burned.
- Mayaguez, PR, USA
I purchased a new Honda Accord ex, 4 door sedan on May 26, 2014. On June 1, 2014, I was at red traffic light (zero mile speed) and car was in drive position. I tried to adjust the temperature, but by mistake I pressed the start engine switch button instead of controlling the temperature switch, which is just next to engine switch. Surprisingly the result was that my car turned off. On June 2, 2014, I contacted Honda directly and the representative informed me that even if you are at street or highway speed and if you press the start switch for 2 seconds, the car engine will turn off at whatever the speed of car is, resulting in your car speed change, if you press the power switch and it will turn off your engine to 0 mph in a matter of a second. I am very scared about this safety feature and now have many concerns, as listed below: 1.why is the start switch so close to the air-condition control switch? 2.the engine should not be able to turn off while the car is in driving mode. 3.since all of the controls are by right hand, the engine switch should be installed on the left hand side, so it cannot turn off, even by mistake, and no one in the car can reach this switch except the driver. I hope you understand that a very important safety feature is needed please reply to me at your convenience, thank you.
- Glen Oaks, NY, USA
- Oceanside, CA, USA