Power steering randomly goes out while the vehicle is in motion, sometimes on the interstate at high speed. Honda has "fixed" this 4 times and still has issues. Turning the car off and back on temporarily resolves the issue.

- Tulsa, OK, USA

Car occasionally experiences unintended acceleration. This happening today 9/4/2022. Car was brought to a complete stop. It suddenly accelerated while the foot was still on the brake, causing it to rear-end the car in front. Thankfully there no physical injuries reported (yet) We had experienced this a couple of time before. I had contact Honda as well as the local dealer and they cleared the car with no changes.

- Redmond, WA, USA

Replaced VSA modulator at 100k, drove for 7 months, steering locked up as I was driving down highway. I was able to control and took to dealership where they said VSA modulator needed to be replaced again. Additionally, starter went out at 168k. Not the quality we expect from Honda.

- Big Stone Gap, VA, USA

The power steering stops working and the display on the screen goes blank leaving you with no power steering momentarily to steer the vehicle. Putting the driver and other at risk because you don-??t have full control of the vehicle. In my situation after the vehicle seems to shut off jerking the steering wheel in your hands then it restarts again on it own. I-??m in the process of scheduling a appointment with a repair shop for diagnosis. I did not notice any warning lamps, not to say there weren-??t any it-??s that I didn-??t notice them.

- Tallahassee , FL, USA

What component or system failed or malfunctioned, and is it available for inspection upon request" Computer System Firmware, available for inspection, currently at dealership. How was your safety or the safety of others put at risk" Multiple dashboard functions not functioning at random. Appears related to a firmware update provided under another recall (Bulletin 15-055:6ZS00EPS Software Update). It is suspected due to timing of incident onset, beginning the day after service. Firmware was installed by dealership service dept. It is unknown at this time all of the buttons affected. Since buttons on steering wheel are affected, and cruise control is also located there, this could pose a severe hazard if cruise control does not respond to a disable request. Cell Phone, radio, display change functions do not work from dashboard. There was a follow up software update (on same EPS system) performed by dealership on June 30, 2020 that improved condition for one day, returning to same issues on the 2nd drive. Details of this update: previous version: 39990-T2F-A010 Update program: 39990-T2F-A020 program part number: 39990-T2F-3050-M1in control module 39980-T2F-A014 Has the problem been reproduced or confirmed by a dealer or independent service center" Yes. Jim at the dealership confirmed the issue within 30 seconds of his investigation. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others" Yes, dealership service center. Will be at dealership 2022-07-11 to 2022-07-15 (estimated) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No prior indication until a dashboard function is used. First appeared 2022-05-17

- Poughkeepsie, NY, USA

The auto is hard to steer. I have not had an incident yet but it is increasingly hard to steer. I received a questionnaire a out this issue earlier this year. Auto steering was fine at that time. That is no longer the case.

- Columbus , OH, USA

Every time I start my Car the EPS light comes on and I have to use an unnecessary amount of strength to turn the wheel. I am unable to drive the car because I can't turn it far enough to turn. I went to the Honda Dealership and paid $1,000 to replace the control unit and the problem is still here. The EPS light reappeared while I was driving after Honda Claimed that they fixed the issue.

- Apopka, FL, USA

While starting my vehicle the Electronic Power Steering indicator light remained on after engine start. Now my vehicle's steering wheel in unable to turn.

- Dallas, GA, USA

The contact owns a 2014 Honda Accord. The contact stated that upon shifting into reverse, the steering wheel failed to operate as the power steering assist warning symbol appeared on the instrument panel. The vehicle had yet to be diagnosed or repaired. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was approximately 28,000.

- Andover, NJ, USA

On 5/24/2022 when starting the car the power steering warning light came on, and there was no power steering. The steering wheel shakes when trying to turn. If this had happened when the car was moving at speed there would be a high potential for a (lethal) accident. We have not seen this issue before. We tried restarting the car multiple times, and the warning and issue persisted. Checked the EPS fuse, and that was fine. We ended up taking the car to Grainger Honda in Savannah, GA, and they confirmed the issue. They had to replace the EPS control unit. Not sure if they disposed of the old EPS control unit. The invoice number for the repair is 420950

- Savannah, GA, USA

LOSS OF STEERING CONTROL! 11 May 2017, driving highway 5 to LA, speed control on at 72 MPH. Suddenly car veered to the left, all over both lanes. I was unable to get the car to drive straight. The car continued to swerve left then into the right lane causing it to spin backwards off the highway and into the dirt. I still was unable to stop the car as it continued to roll over. I was upside down and trapped inside the car. COMPLAINT WAS FILED IN 2017.

- Sacramento, CA, USA

I am experiencing electric power steering loss on my 2014 Honda Accord LX. Every time I make a sharp turn to pull into a parking space the electric power steering cuts out. And then comes back on when I stop turning the steering wheel. This happened to me about 3 or 4 times with the last incident happening to me today. Now a check engine light is illuminated. There were no lamps illuminated prior to this. When the steering cuts out I can't control the car as the steering is frozen and it is too hard to turn the steering wheel and can easily cause an accident. I am going to bring it to the dealer ASAP.

- Fort Wayne, IN, USA

The contact owns a 2014 Honda Accord. The contact stated that while their family member was driving at 20 mph and attempting to make a left turn when the vehicle suddenly began to pull to the left independently. The driver ended up making a U-turn due to the failure and was on the other side of the road when the vehicle crashed into a tree. The air bag did not deploy. A police report was filed. The vehicle was towed, however, they were still waiting on the status of the vehicle's condition. The driver sustained bruising to chest area and medical attention was needed. The contact stated that they believed their issue related to NHTSA Investigation EA21001. The contact had not spoken to the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 15, 000.

- Jacksonville, FL, USA

Driving home from work on an icy road, the Steering Failed. The Car would not turn left or right, I was on a highway, driving at 55 mph and had to stop the car. The dashboard lit with a Steering Fault indicator, After the failure. My safety was greatly endangered by the sudden failure, with no steering control I have had the entire steering rack replaced by my local repair shop. The selling dealer was not interested in any concessions to me, nor any admission of an existing service bulletin. I have the failed steering rack in my possession

- Lindenhurst, NY, USA

The EPS system has an issue that caused my car to stop on the highway. I was able to move to the side of the road but the car was jerking back and forth. The engine light and tire pressure sensor also infighter.

- Baltimore, MD, USA

The power steering stops working while driving and steering becomes very difficult. The power steering warning light also goes on. Honda Repair in San Rafael has had my car 3 times for repair, and they also replaced the power steering at no charge. Unfortunately, the problem persists. As far as I know, Honda has not been able to reproduce the problem. It happens after at least 30 minutes of driving. When I stop the car and turn it off the problem clears. 1/23/22 was the last time it happened to me. The car is with Honda Repair now.

- Novato, CA, USA

My car exhibited the identical problem described in TSB# 10152446. When I reported it to Honda, they said my vehicle doesn't qualify because the VIN # does not fall within the range of vehicles covered. This is a very obscure, specific and costly failure/repair. The fact that other identical vehicles (Make, year, and specific model) are covered suggests to me that the method used to determine which cars to cover was in error. What do I need to do to have this investigated?

- Grand Rapids, MI, USA

Electric power steering light came on just after vehicle startup. Steering was very difficult. When I attempted to turn the wheel, it shook and vibrated regardless of whether I was stopped or moving. Felt dangerous to drive because of the lack of control. In an attempt to resolve the issue, I stopped and started the vehicle several times, and the problem seemed to resolve after the 4 6th or 7th restart. I was then able to drive with no further incidents over a 25 miles drive with many turns. Now the next morning the warning light is back on, and the steering is once again very difficult and shaky. I've attempted dozens of stops and restarts, with rest periods between, but no luck in getting the power steering to work again.

- Kernersville, NC, USA

On 11/18/2021 afternoon, once I turned on the engine, the steering was so tight and did not move at all. After that, the EPS yellow light indicator was appeared, so I turned off the engine and turned on again. However, the same symptoms appeared again, so I called the tow and dropped off my car at the body shop. After the body shop diagnosed my car, they said it might happen because of the software error and recommend to bring the car to the dealer since the malfunction issue is related with the software. So, I called the tow again and the towing company dropped my car at dealer on Sat. (11/20/2021). I went to dealer service center on Monday (11/22/2021) and the technician diagnosed that this was related to electronic power steering computer system (because the computer is so bad) not related to with the software of the driveshaft recall service (we got driveshaft recall service from this dealer a month ago) Since the steering is the main part of the driving, if it's malfunctioned, it will lead the serious injuries to drivers, passengers, and other drivers. This problem diagnosed by the dealer service center technician. No, it was not inspected by the manufacturer, police, insurance or other, but I called American Honda and explained about the issue. However, they just said because it's out of warranty, they can't pay the service. The car has been only 6 years and I never ever heard from other nor had have experience that the steering was not move because of the bad EPS computer system. There is no warning symptoms or message. It just appeared without waring on 11/18/2021 afternoon. (the car work properly in the same day of the morning). Because this problem is not made or cause by the driver, it is seriously unfair to pay the repair fee by the customer. Because America Honda used the malfunctioned computer part, they must pay the repair fee regardless warranty period. Please see attached for the detailed information.

- Rockville, MD, USA

On 11/18/2021 afternoon, once I turned on the engine, the steering was so tight and did not move at all. After that, the EPS yellow light indicator was appeared, so I turned off the engine and turned on again. However, the same symptoms appeared again, so I called the tow and dropped off my car at the body shop. After the body shop diagnosed my car, they said it might happen because of the software error and recommend to bring the car to the dealer since the malfunction issue is related with the software. So, I called the tow again and the towing company dropped my car at dealer on Sat. (11/20/2021). I went to dealer service center on Monday (11/22/2021) and the technician diagnosed that this was related to electronic power steering computer system (because the computer is so bad) not related to with the software of the driveshaft recall service (we got driveshaft recall service from this dealer a month ago) Since the steering is the main part of the driving, if it's malfunctioned, it will lead the serious injuries to drivers, passengers, and other drivers. This problem diagnosed by the dealer service center technician. No, it was not inspected by the manufacturer, police, insurance or other, but I called American Honda and explained about the issue. However, they just said because it's out of warranty, they can't pay the service. The car has been only 6 years and I never ever heard from other nor had have experience that the steering was not move because of the bad EPS computer system. There is no warning symptoms or message. It just appeared without waring on 11/18/2021 afternoon. (the car work properly in the same day of the morning). Because this problem is not made or cause by the driver, it is seriously unfair to pay the repair fee by the customer. Because America Honda used the malfunctioned computer part, they must pay the repair fee regardless warranty period. The report is pending and will be available by end of this Wed.

- Rockville, MD, USA