10.0
really awful- Crashes / Fires:
- 3 / 1
- Injuries / Deaths:
- 2 / 1
- Average Mileage:
- 28,314 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While driving on the highway with my family on Tuesday, [XXX] the Continuously Variable Transmission (CVT) failed and created a dangerous and hazardous situation for my family and others on the road. The D3 warning light and check engine light appeared and simultaneously the vehicle shifted to a lower gear. The vehicle was only operable at a lower speed and gear. We called the nearest Honda dealership for guidance, and they advised us to proceed slowly to the dealership. We drove the very stressful distance with our hazard lights on the entire way while we drove at a lower rate of speed on the highway. This slow rate of speed also posed a hazard as well. The vehicle was serviced and inspected by the Manchester Honda in Manchester, CT, and they determined that a transmission replacement was necessary due to an internal failure of Transmission ASSY causing drivability concern. The vehicle had only 69,382 miles and was properly maintained. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Chelmsford, MA, USA
Power steering intermittently go out while driving. The issue was fixed at the Inver Grove, MN Honda March 2022 by replacing the EPS unit. Appears to be the same issue happening now in Oct. 2024. Being reviewed at the same dealership.
- St. Paul, MN, USA
The car is unable to be driven at no more than than 20 miles per hour.. I believe and other mechanic people believe that the problem was a fuel injection problem. Honda autopark Honda in cary, NC charged me $1500 to fix a water pump problem. No issues with temperature inside the car.
- Cary, NC, USA
Driving on freeway, car went from 70mph to 40mph and would not accelerate, the gas pedal went down rpm went up, but car continued to slow down. Code came on dash, pulled over to not have accident. Honda TSB 23-076 torque converter, but they said will have to pay for transmission, which is part of transmission, and I have to pay deductible. What deductible on warranty??
- Fremont, CA, USA
My honda accord has 68,000 miles on it and the CVT transmission is failing. It's jerking, especially in low gears and rides rough. I've been doing some research on the CVT transmission and it's not good. I've been to two dealers a total of 4 times. Because the diagnostic does not register a problem, nor does engine light come on, I've been told transmission is fine..
- St. Pete, FL, USA
The contact owns a 2017 Honda Accord. The contact stated while accelerating from a stop light, the vehicle stalled. The contact continued to depress the accelerator pedal before the vehicle accelerated as needed. No warning lights were illuminated. The vehicle was taken to the dealer however, the dealer was unable to determine the cause of the failure. The contact stated that the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 20,000.
- Sunrise, FL, USA
2017 Honda Accord EX-L 4 Door Sedan 4 Cylinder 2.4L While driving my car I noticed shaking then my car dropped down to 10mph on the highway. when I pressed the pedal to speed up my car started jerking and did not go any faster. all the lights came on my dashboard including ABS. Me and my child safety was at risk because i was doing 10mph on a 45mph highway. we could have been hit. I took my car to the dealer they told me I'm not the only one having this problem with the ABS module and the part is on back order. So that mean there is a defect in the part that's why they cant get everybody need it. I brought it to the dealer they told me its nothing they can do. Not even test the part. i had a message about vehicle stability. maybe about 2months ago.
- Plaquemine, LA, USA
My 2017 Honda Accord Hybrid was having an issue where several warning lights would light up on the dashboard, so I took it in to Auburn Honda, located at 1801 Grass Valley Hwy, Auburn, CA 95603, to get the car serviced under warranty. They made the necessary repair, which was the replacement of a battery component and I picked up the car on 2/2/21. After about 45 minutes of driving the car with no stops immediately after picking up the car, the warning lights returned and the car suddenly shut off. When I tried to restart the car, smoke billowed from the rear. Shortly thereafter, the entire car was engulfed in flames. This incident occurred more than a year ago and ever since I have been trying to get the proper individual or individuals to accept responsibility for this incredibly dangerous and costly incident, for which we have still received NO compensation. My insurance provider, Atlantic Casualty, and Auburn Honda's insurance provider, Federated Insurance, both sent out fire inspectors of their own accord and they concluded that the battery malfunctioning caused the fire. At this time, the car was at Auburn Honda and the inspection was conducted there. My most recent step and what has led me to file this complaint is that I made a claim months ago with American Honda Motor Corporation on the advice of Auburn Honda to find a resolution to this incident. They have been uncooperative and refuse to accept that the fire was caused by the battery. After the car was moved to a junk yard and almost a year had passed from the date of the incident, they sent out their own fire inspector who concluded that the cause of the fire was not the battery. This is on a car that has already been inspected and changed hands and locations several times at this point. They refuse to accept responsibility despite the fact that two independent fire inspectors already concluded that the cause WAS the battery, which is supplied and approved by American Honda Motor Corporation.
- Auburn, CA, USA
The contact owns a 2017 Honda Accord. The contact stated while her mother was driving at low speeds, the vehicle accelerated without warning. It was unknown if any warning lights were illuminated. The vehicle was towed to el paso Honda located at 1490 lee trevino dr, el paso, tx 79936 (915) 591-6100 where they were unable to determine the failure. The vehicle was not diagnosed or repaired. The contact stated while driving at low speeds the vehicle accelerated, jumped the curb and crashed into a tree. The air bags failed to deploy. There was no reported fire. The police report had not been finalized. The driver was provided medical attention however succumbed to her injuries. A witness informed the police that the driver was speeding. The manufacturer was not notified of the failure. The failure mileage was approximately 5,517.
- Owens Cross Roads, AL, USA
Was driving on the highway when vehicle_ 2017 Accord hybrid_ its speed was about increasing to around 55mph from about 40mph the vehicle suddenly lost power. The oil and battery indicator lights came on red on the instrument cluster and it stalled_ pressing the acceleration paddle couldn't make the vehicle move any faster. Put hazard lights on and moved to the side of the highway. The error code 'high voltage battery charge too low; vehicle cannot start' appeared on the instrument cluster. When you push the start button to start the vehicle, same error codes appear (hvbc high voltage battery charge too low, vehicle cannot start with the oil and battery indicators on instrument cluster lit on red). When you put the gear in drive it wouldn't move, nor when you put it in reverse the vehicle wouldn't back up. You could hear a loud revving noise when you put the vehicle in neutral. Got the vehicle towed to the dealer. Noticed 2014-15 Accord hybrid was recalled for 'hybrid system may go into fail-safe mode'. production was stopped in 2016. But this is a 2017 Honda Accord hybrid with same issue from previous generation.
- Northbrook, IL, USA
Feel vibration during coasting & then going up in speed.
- Reidsville, NC, USA
The contact owns a 2017 Honda Accord. While driving 80 mph on the highway, the speed reduced significantly. The contact pulled over and attempted to restart the vehicle. The vehicle took awhile to restart, hesitated, and did not smoothly shift gears to accelerate. The vehicle jerked and struggled to gain speed. The vehicle was driven slowly until it finally reached 65 mph; however, it would decelerate on any hill and struggle to gain speed. All the instrument panel indicators illuminated. Team Honda (6363 siegen ln, baton rouge, la 70809, (225) 298-4100) scheduled an appointment for later in the week. The manufacturer was not notified. The failure mileage was 66,000. The VIN was unknown.
- Plaquemine, LA, USA
Electrical system failure. Had to replace the battery and that didn't work. The safety features on the car are no longer operating (ABS, lkas, acc). These features all stopped working while driving on the highway. This was terrifying and could be an issue if someone is used to having these features available and all of a sudden they don't work. If a driver is dependent on these safety features after driving for several years with having them on, a driver could potentially cause harm to themselves or others if these features are suddenly not functioning correctly. When I went to the dealer they said it wasn't covered under the car warranty. Car is only 2 years old and has under 60K miles.
- Simi Valley, CA, USA
The contact owns a 2017 Honda Accord. While idling, the vehicle accelerated without warning and the engine revved. The contact called landmark Honda (5125 duke St, alexandria, va 22304, (703) 823-8000) and informed them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 70,000.
- Mclean, VA, USA
The contact owns a 2017 Honda Accord. The contact stated that the vehicle jumped the curb crashing into a building while the brake pedal was being depressed. The contact also mentioned that vehicle failed to accelerate when the accelerator pedal was depressed. The air bags did not deploy. A police report was not filed. The contact stated that she was transported to the hospital by ambulance as her heart rate was decreasing. The vehicle was towed to breakaway Honda (330 woodruff rd, greenville, SC 29607 (877) 701-4395) where the failure could not be determined. The vehicle was not repaired. The contact mentioned that the vehicle was serviced at breakaway Honda for NHTSA campaign number: 19V060000 (fuel system, other). The contact was not sure if the manufacturer was contacted. The VIN number was not available. The failure mileage was 12,000. ## VIN failed ##,2017 Honda touring ##
- Hendersonville, NC, USA
For the second time in less than two months, the emissions/electrical/check engine on the 2017 Honda Accord is an issue. I have researched the internet and I am finding that this is a common error on the 2016 Honda's and newer. The emission error system has come on again. The last time I had this problem the converter had to be replaced. The system error comes on when driving when raining, which makes me believe that there is also a electrical problem as well. I find this concerning on a new, 100 percent dealer maintained vehicle. There is obviously an electrical/emission problem in the system and it requires an independent party to review. The tech states no issue can arise from having the check engine/emission light on but the car does tend to lose power during these issues. Honda owners should not be held liable for manufacture errors.
- San Antonoio, TX, USA
We recently purchased a 2017 Honda Accord ex-L V6 at a dealership in duluth Georgia. We traded a 2007 Honda Accord after having had an excellent experience with it. This nearly new vehicle is different from the 2007. It is mostly good but I discovered what I consider a safety issue. When the brake is applied, to reduce speed or come to a full stop, there is nearly a half second delay after lifting your foot from the brake pedal before the accelerator pedal becomes functional. If you happened to depress the accelerator prior to the end of the delay, the vehicle lurches forward and you could impact the vehicle ahead of you, or if you are moving forward and brake again to offset the forward lurch, the vehicle behind you could assume you were moving forward and rear end you because you braked unexpectedly. This situation could also be a problem when stopped on a hill either up or down. The delay creates a moment when the vehicle is out of control and unsafe. The fix could possible be to reduce the time of the lag or eliminate the lag situation completely in the computer module. I hope you will look into this concern!
- Duluth, GA, USA
Brake caliper retaining clips appear to be incorrectly installed or poorly designed. This has a trail of problems compiling at a quick pace. The brake pads don't travel freely even with grease. The outside brake pads will wear out approximately 1-2 millimeters before the inside brake pads wear down to the squealer (warning noise to let you know brake pad replacement is needed). The other pads will grind the outer surface of the rotars. Brake pads will not retract bake to normal position and constant friction causes excessive heat which is carried out through the caliper pistons, wheel hub/bearings, wheels, significant motor and transmission damage being over worked. Gas mileage is constantly in high teens. Rarely have I ever hit over 25mpg regardless of city driving out highway driving. First sign of brake pad failure@1st 8,000 miles on vehicle. Brake fluid is already burnt or drk brwnish color at 40,000 miles. This car generates more than questionable heat from front wheels after 10mins of parking lot driving. This appears as if the vehicle is being driving hard as if I am abusing the 2.4L 4cyl engine powering a cvt transmission.
- Fullerton, CA, USA
Honda Accord 2017 continuously variable transmission (cvt) torque converter seal leaking transmission fluid. Dealer first said it was left-over from assembly, cleaned it. But leak persisted. They replaced the torque converted seal, and yet problem still persisted. Called Honda customer assistance and they just wanted me to go to a different dealer. The car has only 10K miles. Drives normally. But leaking transmission fluid is a time bomb. You never know when it will get worse and possibly damage the transmission.
- Mountain View, CA, USA
- Mount Pleasant, IA, USA