10.0

really awful
Crashes / Fires:
11 / 2
Injuries / Deaths:
6 / 0
Average Mileage:
8,130 miles

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« Read the previous 20 complaints

problem #71

Mar 162020

Accord

  • 17,000 miles
This is a complaint for a unique occurrence of this problem on this date. In some instances, it seems that the ventilation system is potentially pulling noxious fumes in from the engine bay and in others, there seems to be an issue with moisture retention when ac is run. The vehicle seems to force foul smelling air in to the cab. Honda has failed to properly troubleshoot the issue (I.e. retain the vehicle for more than a few hours and try to understand if there is an issue with the ventilation system or something else).

- Lakewood, CO, USA

problem #70

May 042020

Accord

  • miles
The infotainment unit in the 2018 Honda Accord early on exhibited a number of issues, one of them being, poor connectivity via bluetooth. In this instance, the vehicle was showing the battery status of the connected device and claimed that there is one connected, but, at the same time, was indicated that no device is connected. See the attached picture.

- Lakewood, CO, USA

problem #69

Dec 212020

Accord

  • 27,500 miles
A few months after buying the 2018 Accord, Honda had to put a software update, which they claimed was going to address and issue with the back-up camera (which always seemed to work fine, at least on my car). Shortly after the update, the infotainment unit had started to randomly (and rather frequently) reset itself every few day. Honda (after some trips to the dealer and several attempts to reach out to the Honda of America hq) had failed to acknowledge the issue and, eventually, begrudgingly had admitted to the problem; however, they had failed to produce a fix for months. My vehicle still does not have a fix applied and keeps having resets. I have spoken with a 2018 Honda Odyssey (which uses the same system), who finally gave up and got rid of the vehicle due to the number of recalls (and, to some extent, very poor handling of the issues by Honda dealer(s) and Honda), but they had to have their unit physically replaced. Supposedly, there now a recall, but you have to take the vehicle to the dealer (surprise, not). As it stands, Honda may have used a piece of hw which has a built-in failure (this could be more insidious than just a sw fix) and is refusing to address it in hundreds of thousands of vehicles. Why can't this be done via a 'simple' sw update the way 21st century car-makers do" or is Honda simply hiding an inevitable failure via sw update" on the noted date, this was yet another reset of the unit. The vehicle now has about 27,500 miles, but has exhibited this behavior for thousands of miles/over a year.

- Lakewood, CO, USA

problem #68

Dec 152020

Accord

  • miles
The infotainment unit in the 2018 Honda Accord early on exhibited a number of issues, one of them being, poor connectivity via bluetooth. In this instance, while the device was disconnected intentionally, the infotainment unit failed to retain the device's information and failed to reconnect upon a manually-initiated request from the device later.

- Lakewood, CO, USA

problem #67

Nov 182020

Accord

  • miles
The infotainment unit in the 2018 Honda Accord early on exhibited a number of issues, one of them being, poor connectivity via bluetooth. In this instance, the vehicle was showing wrong battery status for the connected device.

- Lakewood, CO, USA

problem #66

Dec 142020

Accord

  • 35,900 miles
The 2018 Honda Accord hybrid's active noise canceling (anc) system is flawed. The car howls, roars and can even produce a loud boom at certain conditions (ie. Light acceleration, engine rpms ~2250, colder temps (<50degf), starting @ 30+mph but worst is @ ~52mph). I took the car into my local Honda dealer who confirmed the problem. However, after they checked the internal car microphones were ok (per a Honda service bulletin test, ...so Honda America knows there is a problem), they stopped work and told me Honda corporate won't let them replace the anc, because apparently the technician's audio recording of the problem in my car wasn't sufficiently adequate. Note: I find this problem is repeatedly discussed on the various 2018-20 Honda Accord hybrid forums with many frustrated owners. Like many on the forums, I asked (and paid for) the Honda technician to disconnect the anc. While the low speed road noise is much higher, the roar, howling and obnoxious boom is gone. It sure would be nice to get my quiet car back someday. Can nhsta help? note: If needed, I can upload the Honda dealer service documents wrt above, please advise, thanks

- Webster, NY, USA

problem #65

Mar 262020

Accord

  • 7 miles
Rear speakers continue to make horrible scratchy sound when driving and using audio. Speakers have already been and problem still continues. Vehicle was stationary, in motion, on a city street or a highway, turning, braking, etc.

- Riverside, CA, USA

problem #64

Nov 272020

Accord

  • 76,400 miles
My car passenger side tail gate trunk led light damaged.

- College Park, MD, USA

problem #63

Nov 022020

Accord

  • miles
I have changed two batteries since I bought it first battery that it came with completely died and couldn't even get a jump. Changed it and now I have to keep getting jump everyday. My windshield has also cracked twice from passenger side to driver side. No puncture mark indicating something hit it.

- Dallas, TX, USA

problem #62

Mar 012020

Accord

  • 4,000 miles
The seals around the doors, weather stripping is coming lose, seats are falling apart, the radio and navigation screen will go black and reboot itself. The collision control system will get you killed if you're not careful. I was getting onto the highway from a traffic light, had my turn signal on. As I'm merging onto the highway going about 50 mph, the car thinks I've fallen asleep or something. The car forcibly takes me back into the right lane and downshifts the car while braking? scared me to death. I was told it was because I didn't have a turn signal on. Luckily it was 3am or I could've been smashed. Also, the brake light will flash at times, no one is in front of you. Or it flashes like you're about to hit someone but doesn't do anything but flash. Also, if you drive any length, it system will state that the driver has low attention span. Not sure why, it's not like I'm weaving. I think the car needs to feel some movement of the steering or it thinks you're nodding off. The car salesman warned me that the new bells and whistles, technology, could have issues because the tech is new but nothing specific. Try to sell me 3800 in warranty to cover tech. Thought it was strange at the time. Now, I'm thinking that he knew specifics and didn't share.

- Independence, KY, USA

problem #61

Sep 212020

Accord

  • 25,500 miles
I was driving the other night at 9pm. Dry conditions and about 65 degrees outside. I had pulled up to a stop sign and as I came to a complete stop by car started sending me warning notices. See attached pictures. I was told I probably had bugs on one of the front sensors on the vehicle. After a good cleaning of thise areas this still didn't solve the issue. I bought this vehicle because Honda is known for it's safety but that looks like it's not the case anymore.

- West Allis, WI, USA

problem #60

Apr 012019

Accord

  • 9,000 miles
The contact owns a 2018 Honda Accord. The contact stated that he was involved in two rear end collisions and on both occasions the auto brake activated however there was a piece on the center console that had become dislodged that trapped his foot on the accelerator pedal. As a result, the contact was unable to depress the brake pedal to bring the vehicle to a stop due to his foot being trapped on the accelerator pedal. There were no injuries reported. A police report was not filed. The vehicle was able to be driven from the scene. The dealer Honda of downtown Chicago (1111 N clark St ste 2, Chicago, il 60610 (312) 766-1095) had the bumper, light and the onboard computer repaired both times. However, the issues recurred with the blind spot monitoring, the backup camera and the parking sensor on the onboard computer malfunctioning after the vehicle was repaired. The vehicle was taken back to the same dealer and all of those issues were fixed except the center console piece that keeps dislodging. The manufacturer said to take the vehicle back to the dealer to get the issue fixed. The console piece remains unfixed at this time. The failure mileage was 9,000.

- Chicago, IL, USA

problem #59

Jul 282020

Accord

  • 68,862 miles
Was driving down the road after getting coffee with active cruise control on and a message popped up saying " collision mitigation system fault" please visit dealer", I've read that it can get bug juice on it and cause it to say that but I wiped mine off and it is still saying that after I restarted the car, have read from many car groups that this happens alot with these cars.

- Gainesville, GA, USA

problem #58

Jul 092020

Accord 4-cyl

  • 33,300 miles
I RECENTLY FINANCED A VEHICLE THRU AMERICAN FINANCE CORPORATION VIA VANDERGRIFF HONDA (1104 W I-20 ; ARLINGTON, TEXAS 76017). SHORTLY AFTER PURCHASE A RECALL REPAIR WAS REQUIRED FOR MY VEHICLE. THIS WORK WAS DONE AND COMPLETED ON JUNE 30TH, 2020. I PICKED UP THE VEHICLE ON JULY 1ST, 2020 FROM THE SERVICE CENTER. ON JULY 9TH, 2020 THE VEHICLE SHUTTERED AND STALLED IN A RESIDENTIAL PARKING LOT. I PHONED HONDA ROADSIDE ASSISTANCE GIVING MY VEHICLE ID AND LOCATION, THEREAFTER A TOW TRUCK ARRIVED AND TOWED TO THE VEHICLE TO RUSTY WALLIS HONDA. I WAS CONTACTED BY [XXX] (SERVICE ADVISOR) WHO INFORMED THAT THEY HAD RECEIVED MY VEHICLE FROM OVERNIGHT AND THAT "THEY WERE ABLE TO START MY VEHICLE". SHE ALSO STATED THAT IF THE ISSUE TURNS OUT TO BE THE BATTERY, THAT VANDERGRIFF HONDA WOULD BE RESPONSIBLE SINCE THIS PURCHASE WAS WITHIN 30DAYS. THE NEXT CALL I RECEIVED I WAS INFORMED THAT ISSUE WAS NOT THE BATTERY, BUT RATHER A "GAS ISSUE". AT THAT MOMENT I INFORMED HER THAT THE RECALL REPAIR THAT WAS COMPLETED ON JUNE 30TH WAS THE "FUEL PUMP MOTOR". WITH THIS INFORMATION NOTED THAT SINCE THAT WAS A RECALL REPAIR( THE FUEL PUMP MOTOR) THAT REPAIR WAS UNDER WARRANTY AND THAT THEY WOULD UPDATE ME ON THE CONTINUING REPAIR. I WAS CONTACTED THE NEXT DAY BY AND INFORMED ME THAT A FUEL INJECTOR RAIL PART THAT WAS NEEDED IS BEING ORDERED, HOWEVER BECAUSE IT WAS SATUDAY THAT THIS PART WOULD NOT BE IN STOCK UNTIL TUEDAY JULY 14, 2020. ON JULY 15TH I CALLED INTO THE SERVICE DEPARTMENT. UPON SPEAKING TO A GENTLEMAN BY THE NAME OF [XXX] WHO ANSWERED THE TELEPHONE. [XXX] EXPLAINED TO ME THAT MY CAR WAS STILL DISABLED AND THAT HE WOULD LOOK INTO THIS MATTER (ASKING FOR A 30 -40 MINUTES FOR AN UPDATE FOR ME. THIS WAS 19 HOURS AGO. I WAS REACHING OUT TO THIS AGENCY TO INQUIRE OF MY OPTIONS AND RIGHTS THAT APPLY TO THIS CONTRACT. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Dallas, TX, USA

problem #57

Jul 112020

Accord 4-cyl

  • 22,367 miles
Most recently, I was dropping off a friend. With my car running and in park. The dash board lit up with many warnings lka, mitigation, the brake defective.(see dealer immediately) I could not drive the car. The next morning (Sunday) back to normal. L Monday morning I'm at the Honda dealer, counting two other electrical problemsthis makes the third time they have told me they can not find codes or replicate the problem come get it. I told them I was tired of driving a dangerous and unreliable car. I bought for 40000.dec21,2017, it has223?? miles and G.M. offered ME21800. For car(without taxes)

- Gainesville, GA, USA

problem #56

Feb 292020

Accord 4-cyl

  • 12,000 miles
The problems with vehicle started three months after purchasing it in November 2018. I have four documented cases with the dealership. As well as 7 videos of the incident taken place while the car is in motion. The tachometer and entire dashboard, including entertainment center, shuts off while driving. This is a big safety issue especially while using the gps. The system reboots itself while the car is in motion. Honda corporate is aware of the issue and had not provided a fix for the issue to date, despite representations that such fixes would be available by fall of last year. I also have voicemail from the service and parts director of the dealership admitting fault and no fixes for the problem. I have additional evidence I can share. For "when did this happen?", I have put the approximate last time this issue arose. The problem is ongoing and has been since I bought the car in November 2018. Please note that my pdf files cannot go below 6mb, so I need to submit that to you some other way when you contact me. Thank you for your time.

- Union, NJ, USA

problem #55

Jul 052019

Accord

  • 9,000 miles
I was driving on express way on 7/5/19 early morning. The car shake and slow down all of the sudden. I would be killed if there's a car behine me. I pulled to the curb, and try to restart the car and go, but it keeps shakung in the beginning. So I called Honda for tow truck, that a leased car. But later I tried again, it seems the car could go, so I drove home. Check engine light was on for few days, and the transmission couldn't shift smoothly since then. Looks like a lemon. Only 9000 miles on the car. I have more pictures about the problem but the system won't allow me to upload more than 5

- Brooklyn, NY, USA

problem #54

Jan 042020

Accord

  • 27,000 miles
On January 4th while traveling home my Accord was set in cruise control and out of the blue hit the brakes on it's own with no one around me. I brushed it off but about 20 miles or so down the road it did it again except thus te was next to a diesel and not only did brake on its on it also responded as if I was out my lane and began to to turn my car into the diesel I was able to keep the car from crashing and the the cruise control went out and I began to get a message the there was an issue with the braking mechanism. I was worried about driving the remainder of of my trip but I was an hour and half away from home so traveled on home check my brakes constantly. This experience has my wife and I rattled. I took my car in on the 6th to topeka Honda and explained what happened and that the car tried to kill me and my wife by trying to run us into a diesel truck and how it was braking on its own and the took and looked at it. The dealership called me back a stated"there was some gunk on your censor and that cause this to happen and they cleaned it off it was fine" but if the censor is on the front off the csr and gunk makes it not work surely this will happen again. I no longer feel safe nor will I allow my wife to operate this vehicle.

- Topeka, KS, USA

problem #53

Dec 212019

Accord

  • 4 miles
Driving at the highway, car suddenly slow down from 70mph to 40-50mph, there were any car in front of me! I have nothing on my windshield! there weren't any stop or traffic sign! so Honda stop saying I am driving recklessly! for few second I regained control of gas, I have to speed up my car so I don't get rear end, then everything happen again, car decided to tap brake by itself. This happen multiple time during the highway driving. Screen pop up said collision mitigation break system error. Please contact Honda dealership. After contact dealership for repair. Was told that they could not determined the problem since the error did not show up during their in house testing. And yes, error code disappeared after car restarted. But problem consists after long distance drive. I don't know I should drive this car or I have pray you god that one day I don't get rear end because Honda Accord decides to brake itself!

- Philadelphia, PA, USA

problem #52

Dec 022019

Accord

  • 3,000 miles
Here is a description of the safety issues this car continues to have that the manufacturer and two dealers will not fix under the manufacturer's warrantee because they claim they can not duplicate and there are no stored error codes. This car has a lane departure mitigation (ldm) system that has falsely activated many times while the car is centered on the driving lane. The ldm activates by providing a warning on the dashboard and by moving the steering wheel quickly to the left and to the right which distracts the driver (a safety issue) and once caused me to almost steer the car into a semi on my right by compensating for the left steering wheel movement. This car also has a lane keep assist system (lkas) which repeatedly has steered the car off the road. Both these issues have been recorded and provided to ahm and both dealers. These issues happen randomly on city streets and highways. Additionally, this car has issues with randomly displaying an incorrect speed limit on the dashboard (100 mph in a 60 mph zone), falsely warning "steering is required" on the dashboard, a "shift to park" warning while repositioning the car and the engine is on, and the brake assist/anti-collision falsely activating when nothing is directly in the path of the car. All of these happen while the car is operating on city streets and highways.

- Kent, WA, USA

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