Honda of Kirkland (12420 NE 85th St, Kirkland, WA 98033) failed to remedy a recall on my vehicle within a reasonable period of time. I received notice by mail from American Honda in late November that the parts to remedy a recall on my vehicle were now available, and I could have it serviced for free at any authorized Honda dealer. I contacted Honda of Kirkland on December 2, and they told me the parts were not available and declined to schedule an appointment. I called them again on December 9, and they said they placed an order for the parts, and would call me back to schedule an appointment. On January 2 (24 days since last contact, 31 days since initial contact), they still had not called me back, so I called them again, and they informed me that the first available appointment would be on April 17. I then reached out another authorized Honda dealer, still on January 2, and they ordered the parts and said they would call back. A few days later, they called back to confirm they had the parts, and scheduled an appointment for January 27. So it was clearly possible to remediate the defect in a reasonable period of time -- Honda of Kirkland simply chose not to do so. In summary, Honda of Kirkland obstructed each of my three attempts to have this defect remediated, by: 1. Falsely claiming that the parts were not unavailable. 2. Promising and then failing to contact me to schedule an appointment. 3. Offering me a first-available appointment 136 days after I first contacted them.

- Kirkland, WA, USA

Check Engine light came on along with several warning messages. The dealer ran diagnostic that showed error code P0304 recommending replacement of failing Fuel Injectors. The service estimate noted "no sign of leaking head, other cylinders also showing periodic misfire, fuel trims dropping below 0.9, indicating failure". This was very surprising as the car has mileage of less than 57,000 with regular maintenance done. The realization with safety came with recent episode on 1/7/2025 when the engine did not pick up speed after pressing accelerator and I had to pull back into parking lot. A call to Honda did not help as the representative said there is no recall for this model of car fuel injector but it appears there is know issue with the 1.5T engines from 2018. As the dealer did not help any further and gave estimate of $1600, I had no choice but to have the fuel injectors replaced with a car repair shop spending $1265. I believe firmly that Honda should acknowledge the issue with the fuel injectors and recall/ cover them under extended warranty. This would improve the safety of 2018 accord 1.5T.

- Oklahoma City, OK, USA

UNKNOWN This morning I started my car and nine code were thrown, my car was just serviced and inspected at a Honda dealership about a week ago and nothing indicated a catastrophic issue that is presenting itself now. Nine separate codes have been thrown an emissions system, two brake system, electric power steering, vehicle stability assist, hill start assist, adaptive cruise control, collision mitigation braking system, and road departure mitigation. After researching my car, 2018 Honda accord, there appears to be a trend of owners experiencing the same phenomenon occur, along with power loss that is triggered by cold weather. I live in Texas where it is usually hot and it is 20 degrees today. I am concerned that the failure of these systems puts me in danger while driving, I am also concerned why it was undetected only a week ago and seems to have totally malfunctioned now.

- San Angelo, TX, USA

My vehicle was purchased in 2021. It is a 2018 Honda Accord Touring model. The engine is a 1.5TRG. My current mileage is 88,405. About three weeks ago, my mom drove my car to the store and the dash lit up. By this I mean that the dash lights lit up for check engine light, lane mitigation, oil, etc. She was less than 5 minutes from the house and immediately drove back and parked the car. Mind you, I've driven a car with a blown head gasket. It smoked, temperature gage would show that the vehicle was hot, etc. My car never showed any signs that the vehicle was exhibiting or about to run hot or any other engine issues. At a later time, maybe a week later, I attempted to drive the car and it sputtered and barely wanted to take off. I parked it. My service appointment was 12/13/24. I paid $200 to have them diagnose and tell me the issue. I drove my vehicle to the dealership thinking that this could have been a sensor issue. Had I known that this was the problem, I would have had it towed there. The vehicle is now at my home parked. I researched this issue and from what I've seen, there are several consumers that are experiencing the issue. I own a 2014 KIA Soul that experienced a similar issue. Hyundai/KIA performed the repair FREE of charge and also provided me with a rental. I am currently still financing this Honda Accord and I think that it is completely unfair to the consumer to pay upwards of $4K for something that is clearly a manufactures issue. Aside from replacing the gasket, they also included replacing the spark plugs, timing chain, etc. This was my dream car but has since been a nightmare knowing that not only do I have to continue to pay the note but to pay $4K for repairs that aren't my fault. I maintain the oil changes for the vehicle and any other recommended services. Someone needs to hold them accountable to stand by their product.

- Mobile, AL, USA

1. The head gasket on my 2018 Accord LX 1.5t was lifting and causing a leak of coolant to enter cylinder #3 and therefore burned one of the valves within the cylinder. 2. Safety issues that I experienced was the car stalling randomly while driving causing me to have to pull over in unsafe locations. 3. A Honda dealership has confirmed the burnt cylinder valve and recommended a head gasket and cylinder valve replacement. 4. No police or insurance agency has inspected the vehicle/parts, only a Honda dealership and private mechanic. 5. The were all the dashboard lights that came on but the car had stalled immediately after without much time to prepare.

- Bethlehem, PA, USA

honda has yet to fix the fuel pump issue after issuing recall on the fuel pump over a year ago. I've been by the Honda dealership numerous times trying to get this recall fixed. Now i am having many issues with my car and i can't even drive it at this point. The Honda dealership told me that I have a cracked head which has caused may other issues. There is known issues with the 2018 Honda accord 1.5t that Honda has to even acknowledge. There wasn't an accident thankfully quick thinking on my behalf. There are many issues that Honda had refused to acknowledge and as single woman living off one check and still paying for my car, recently fired because it's now hard for me to get to work because i do not make enough to uber to work and pay my monthly bill it's caused me many issues and lots of out-of-pocket expenses. Now as I am trying to find a remote job that i don't have to drive into I am desperately trying to not lose my house which is almost out of my control and will be homeless because of this known issue that Honda has known about and has yet to do anything about. i have loved my car and to the point I was thinking about trading in and getting a brand new one and would have been Honda fan the rest of my life this has ultimately ruined my life, and I am hating this decision to buy one from the get-go. This should be illegal, and Honda should be held responsible for fixing this issue which has cost me almost my whole life. The fuel pump has failed which either indirectly or directly has affected the head gasket, and every light is lite up on my dashboard and goes into limp mode when trying to go. the warnings that are up are the emissions, the electrical warning has been on for years and no could or can find out why. I've taken it into the Honda dealership & other repair shops trying to get this fixed, but no one can figure it out. I can accelerate to get up to speed and it tells me to not brake hard, on top of the other warnings this has caused to come

- Pelham, AL, USA

Head Gasket failure. This causes the car to begin misfiring/stalling while accelerating. This is seriously dangerous. It happens when you are accelerating. Then, since it's an emission/misfire issue, the car goes into limp mode and forces the car to no longer exceed the limp mode speed, which is usually like 30 or 35 mph.The stark difference from highway speed resulted in me almost getting rear-ended by a semi. This has happened to me on two different occasions and posses a legit safety concern for everyone. You can do a simple 2-second Google search and find an insane amount of people having the exact same issue. I am luckily trained in high stress and ooo sh*t scenarios, so I was able to successfully get the car off the road without dying or getting smoked by a semi or driver not expecting the car that just entered the highway to drastically be slowing down. However, the average person would probably not instinctively hit the hazards and get over/off the road and onto the side. This issue is completely unrelated to the fuel pump recall because if it was a fuel pump failure, the car would never end up in limp mode. Limp mode is almost always emissions related(IE misfiring from head gasket leakage).

- Le Claire, IA, USA

I received numerous letters from Honda about the recall on my car since earlier this year. I have contacted Brian Honda in Fayetteville about 5 times already and keep getting the run around or ignored and passed along saying they do not have parts for replacement and for me to keep calling back. When I do call back they do not answer the phone or answer emails. I have an infant in my car and I do not think it-??s safe for me to drive around with a new baby in the car in risk of my car breaking down. One time the advisor asked me if I-??m having problems and I said no not yet and he said yeah hopefully you don-??t while we-??re waiting

- Hope Mills, NC, USA

Dear NHTSA, I am writing to express my serious concern regarding the significant delay in addressing the safety recall (NHTSA Recall Number: 23V-858) for my 2018 Honda Accord (VIN [XXX] ). Despite multiple attempts to schedule a repair at Hendrick Honda of Charleston, I have encountered repeated delays and a lack of transparency from the dealership. Despite confirming part availability, I have been repeatedly turned away due to excuses such as "repair backlog" or "part shortages." This ongoing issue poses a serious safety risk and is unacceptable. I urge NHTSA to investigate this matter and take immediate action to compel Honda to prioritize the repair of affected vehicles and improve communication from their dealerships regarding the recall progress. Attached are email confirmations of previous service appts to repair this specific safety recall. Also attached is the Carfax open recall report for my vehicle, which I was first notified of on 1/17/24. Note: These documents do include previously cancelled appts due to the lack of communication and transparency from dealership. Thank you for your time and attention to this urgent matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Charleston, SC, USA

My vehicle will randomly lose power while driving, lights will flash and then car will just stop and turn off. Try to turn car back on and all these lights are flashing and engine light stays on with codes. Taken my car to performance Honda MULTIPLE of times, paid to get it towed, Honda continues to say they don-??t know what-??s wrong with it. I-??ve recorded videos of my car losing power and given them to Honda and they still couldn-??t provide any answers after having my vehicle for 6 months on and off. My car continued to do the same thing all over again after Honda ended up putting used spark plugs in my car and I returned my car to Honda again. They replaced fuel pump and I made it 30 minutes home and my car broke down in the middle of an intersection on the highway again and all my fuel was all over the road. Honda came and got my car again. Car is not even reliable to have my kids in. This has been the worst vehicle I-??ve ever owned and no dealer will even let me trade the car in because of all the recalls this model has had and how many customers have complained. I-??m at a total loss and now a loss of a vehicle I have to pay on and can get rid of it for something safe to have my kids in. I-??ve only had this car for 3 years and the last two years have had the same continuous problems with no explanation. Honda just clears the codes and gives the car back every time they have it. I-??ve had to call 911 to have cops come and block my vehicle on the highway because it-??s broken down with me and my kids in the car and my car wouldn-??t start so I could move it. Honda knows about the continuous problems and has record of having none stop. No lights or anything on prior to car just losing power and turning off or not going over 20 mph and going into limp mode.

- Mt Orab , OH, USA

My head gasket and yes it-??s available as long as the shops local. Can-??t really drive it also I put fuel because a part of the problem is Honda recommending running 87 for fuel in manual and for a turbo car with direct injection that is part of the reason that-??s causing this too happen too soo many 1.5t Accords! As far as safety it-??s very dangerous, I went into limp mode multiple times on the highway and when that happens losing power on the highway is dangerous but having to pull over on the side of the highway is VERY dangerous!! Yes it has happened over and over and goes into limp mode just about everytime driven and yes a dealer has seen it. Yes every time it-??s happened the dash lights up like a Christmas tree with check engine light! It started in Sept!!

- Green Bay , WI, USA

12-18-2023, ... original recall on Fuel Pump which may cause 2018 Honda Accord 1.5 L engine stall while driving. 02-21-2024, .....I received a letter from HONDA about this fuel pump. 03-01-2024, ..... Braman Honda of Lake Worth, Florida, advised me, while at their dealership for regular maintenance about this Recall. My fuel Pump would ordered, and they would contact me to come back to rectify this Recall. As of today, 11-16-2024, Braman Honda has failed to contact me, over 8 months later....... What if my Honda Accord stalls while I'm driving at 65 mph? I WANT this matter resolved. I am documenting this complaint against Braman Honda, and Honda Automotive Division. Thank You, Retired Florida DHSMV Officer

- Boynton Beach, FL, USA

I was attempting to accelerate on the acceleration ramp to merge into traffic on the interstate, when my vehicle began violently jerking, and suddenly lost all power. My check engine light came on and it went into limp mode. This has happened twice now. Both times I was able to make it safely into the shoulder of the road with my hazard lights on. I turned the vehicle off, reset it, and have had to drive it since. The warning lights are on and off, depending. They-??ve had since December of 2023 to release a recall and they haven-??t yet. I need a remedy.

- Pigeon Forge, TN, USA

Car has been throwing check engine light codes for different things for the past three years. First, the spark plugs needed to be replaced, then the electric coolant pump. After each repair, the check engine light came back on as soon as 4 days after but as late as a month after. Most recently, while driving on the highway the car check engine light came on and began flashing and the vehicle would not accelerate past 20mph. I took the closest exit and parked the car and had it towed to the closest Honda dealer where they informed me that there is an active recall and they are waiting for a call to see what they can do to help but that there is a head gasket issue as well as a fuel pump code. Previously when the check engine light came on and it took it to get checked I was told there was no code holding in the system.

- Fairfield, CA, USA

I received a notice of recall with my car registration and I contact the Honda Dealer Future Honda of Sacramento. I went for the appointment for the on October 05, 2024 and was told that they did not have the parts.

- Carmichael, CA, USA

I have a 2018 1.5 Touring with 94k (bought 5 years ago with 7k miles. Religiously performed all maintenance including oil changes and transmission fluid. I started having this issue on and off about 2k miles ago. This is an intermittent problem. Sometimes the car runs great with no problem...then the next time I start the car there is a rough idle and I get the shuttering/jolting/jerkiness (feels like the engine is misfiring) when the engine revs over 2.5k rpms or so. Out of habit, I typically drive in eco mode as I drive mostly highway miles. I also noticed that this is less of an issue in sport mode. If the jerkiness starts, keeping the car under 2k rpms avoids any additional jerkiness. If I accelerate, I will get one of two results: - The first is limp mode, which I can solve by pulling over, turning the car off, turn the car back on and the check engine light goes away...and the car may or may not be jerky again. - The second is limp mode with a Christmas tree of lights on the dash and warnings in the tachometer display area - which cycles through the following system problems: "Brake System", "Vehicle Stab Assist", "Hill Start Assist", "Adaptive Cruise C System", "Collision Mit Braking System", "Road Departure Mit System", "Emission System", "Electronic PS System ". If I turn the car off and back on, the error lights and messages still appear. I can clean the codes (P0302 cylinder #2 misfire) with my scanner, then the messages and lights go way...and the car may or may not be jerky again. I took the car to an experience independent shop that works primarily on Hondas. My mechanic had not seen this issue before. He test drove it and (luckily) experienced the issue. I asked him to install the new spark plugs that I bought from Honda. He also swapped coil packs around and had the same issue. He pulled the codes before and after the new plugs and swapping the coil packs around and the code was still on Cylinder #2.

- Liberty Township, OH, USA

Subject: Urgent Concern Regarding Parts Availability for Fuel Pump Motor Safety Recall (Exp2) -?" 2018-2020 Honda Accord 2.0T Dear NHTSA, I am reaching out to express my concerns regarding Honda's lack of parts availability for the Fuel Pump Motor Recall on the 2018-2020 Honda Accord 2.0T. This recall addresses a critical safety issue with the fuel pump, which could cause the engine to stall unexpectedly-?"a significant hazard to drivers and passengers alike. It is troubling to note that while Honda has continued to produce and release new vehicles for 2024 and 2025, they have not been able to provide the necessary parts to repair recalled models already on the road. This discrepancy raises serious questions about the prioritization of safety, as new production vehicles seem to take precedence over the repair needs of existing owners affected by this recall. As a Honda owner, I rely on my vehicle daily, and this delay has caused considerable inconvenience and concerns for my safety. I am seeking guidance on Honda's obligations in this situation and any additional steps that owners can take to expedite these necessary repairs. If there is anything that NHTSA can do to encourage Honda to prioritize the availability of these parts, it would be greatly appreciated. Thank you for your attention to this matter.

- Boston , MA, USA

Everyday the vehicles struggles to pick up on speed and stalls out. I am often holding up traffic because I-??m driving to slow. I have to very very very slowly accelerate so that the car doesn-??t stall. When the trying to accelerate it often skips and jerks while driving. I often wonder if this will affect me while driving on the interstate. I fear that a bad accident is on the horizon with these issues. Could you please help. I-??ve tried multiple times since last December to get the car fixed and Honda refuses to fix my vehicle even though I received a letter in the mail saying more repair parts are available.

- Windsor, VA, USA

Car is not properly driving, engine stops while driving, causing car to over heat after 20 minute use

- Rockville , MD, USA

I-??ve been trying to get my part replaced since August and I-??ve been hundreds of dollars in between that time till now WASTING MONEY! And I-??ve been told by 3 different dealerships that because I wasn-??t experiencing what they considered major issues that they decided to not see me for the recall based off the information provided. I spoke with someone yesterday that I spoke to weeks ago about the same thing, and was told they didn-??t have the part then when I asked to speak to a manager, he put me on hold and told me the part was in. I haven-??t been able to drive my car since last Friday. It-??s a huge inconvenience, as getting this part replaced would eliminate that issue I had to beg and threaten ppl jobs to get it replaced! But the amount of money I-??ve wasted and fallen behind on MY BILLS IS CRAZY!!!!!! Honda should be cutting me check for the money loss as result so I can pay on things I had to wait on.. or create arrangements for along with having to ask my family for help because of the money I-??ve been wasting the last two months

- Newport News , VA, USA