The contact owns a 2018 Honda Accord. The contact stated while driving 35 MPH at night, the driver's side headlight became inoperable. The vehicle was taken to the dealer, where it was diagnosed that the presence of condensation in the headlights had caused the headlights to experience a short circuit. The dealer replaced the entire driver's side headlight assembly. The vehicle was repaired at the contact's expense. The manufacturer was notified of the failure and a case was opened. The manufacturer later informed the contact that the repair could not be covered because the vehicle was used. Additionally, the contact stated that the third-party warranty did not cover the headlights. The failure mileage was approximately 34,000.

- , Cedarburg, WI, USA