Head Gasket blow off to Cylinder 1

- Springdale, AR, USA

My complaint is concerning NHTSA Recall Number 23V-858. The problem I have is this. I called my Honda dealer today saying I wanted to bring in my vehicle to have the fuel pump replaced as is stated in the recall. I was told that the part would have to be ordered but before ordering the part the dealership would want to perform a diagnostic test on my vehicle to see if my fuel pump had an issue. Here's the part that I have a BIG problem with. If my fuel pump is deemed to be defective, they will order the part and replace it at no charge and will not charge me for the diagnostic test (I seem to recall it being in the ~$180 range). BUT, if the fuel pump is deemed to not be defective, I would be charged for the diagnostic. I argued with the receptionist that this is not something that's up for discussion as this is a Safety Recall from NHTSA and that Honda's own paperwork states that they will "replace the fuel pump for FREE" with no mention of first having to pass a diagnostic exam. I did manage to talk to the service manager and plead my case to show him that this would amount to a "money grab" if my vehicle were to not show a problem with the diagnostics. I also pointed out that the only way to see an "improperly molded impeller" (which is apparently the technical problem) would be to remove and inspect the fuel pump at which time you should just replace it anyway, since that's what Honda recall notification indicates. The service manager says he is going to waive any fee for my diagnostic test but I still have to have the diagnostic in order for them to be able to order the part. So I'lll be taking my vehicle in next Friday morning to have the diagnostic. I wonder how many people may have, over the past year or so, taken their cars to this dealership and had the diagnostic performed with a negative result for a failed fuel pump and incurred fee for something that they would not have brought their car in for had they not gotten the recall notification?

- Baltimore, MD, USA

When in reverse gear, the backup camera images appear blurred with color distortions. This happens more frequently when it has been raining or there's mud on the roads and less frequent when it's dry.

- Cleveland, OH, USA

Blown head gasket confirmed by dealer.

- Beaumont, CA, USA

I am the owner of a 2018 Honda accord purchased from Hillside Honda in Jamaica, NY on February of 2018. In 2021 started to experience issues with my vehicle while driving at various speeds, the vehicle jerked, loss motive power, switched to limp mode with the check engine warning light illuminated. The vehicle failed to properly accelerate while in limp mode. After stopping the vehicle, the check engine warning light disappeared and the vehicle operated normally. The vehicle was taken to the local dealer baron Honda located in Patchogue, NY for a routine oil change, and, to be diagnosed. The dealer informed me that the failure was caused by damage to a fuel injector that would cost approx. $2500 to repair. The dealers diagnosis of the fuel injector issue was incorrect and the dealer later admitted that the fuel injector did not need to be changed. At the time of the dealers initial diagnosis i declined repair of the fuel injector and just received an oil change. My intention was to get a 2nd opinion from another Honda dealership as the vehicle was 3 years old. Due to covid it was difficult to bring my vehicle to another dealer immediately & i would be responsible for the cost of another diagnostic. The failure subsided for a short time but than a few months later the same issue recurred. I then became aware of a recall to the fuel pump to the same make & model vehicle which the manufacturer informed me that my vin # did not match a fuel pump recall. While still experiencing on & off issues with my car relating to limp mode since 2021 I filed 2 cases with American Honda in 2023 & was denied. In December 2023 American Honda finally told me that my vehicle had a known recall to its fuel pump but the parts are in back order. At this time my vehicle still has issues with the engine limp mode that may/may not be related to the recall. I request that Honda remedy the issue. I demand either a full repair of my vehicle engine to resolve the limp mode issue, OR a new vehicle

- East Patchogue, NY, USA

COLLISION MITIGATION BRAKING SYSTEM DEFECT On May 7, 2024, AAA tow-truck driver installed compact spare tire on right rear tire due to damaged tire. Drove 10 miles to tire store & orange-colored "Low Tire Pressures" dash board indicator light appeared. 4 new tires were installed. Drove 4 miles and parked car in restaurant parking lot. 1 hour later tried to start engine. Car immediately jumped in the air, all the orange-colored dashboard warning lights flashed in rapid non-stop cycle, downward slash (/) symbol appeared on "D" dashboard symbol, car had very small amount of engine power. THE CAR SEIZED AND WAS INOPERABLE. Called AAA tow truck & driver said he never saw a car so strangely disabled. Towed car to tire store. Upon confused inspection, manager said "It is your COLLISION MITIGATION BRAKING SYSTEM (CMBS). We think we reset system. Your car is under warranty. Return car to Honda dealer." June 15 2024, LTP dashboard indicator appeared despite no visible tire problem. Reset tire pressure indicator using dash screen interface. June 19, LTP indicator reappeared and I reset tire pressure. June 24, drove car to Honda dealer & explained CMBS seizure and inoperable condition, reoccurring tire pressure indicator & rough ride. Provided written time line of CMBS problem. Upon diagnostics was informed no problem. No charged for diagnosis. June 28, LTP indicator appeared. Drove car to Honda dealer and provided another written time line of CMBS & LTP indicator problems. Mechanic test drove, found a wood sliver in left rear tire, patched tire. Charged $149, service coordinator would not provide receipt & explanation of service, due to cyber attack, but required me to sign form promising payment and he would not provide copy. July 5, flat left rear tire. AAA installed compact spare & I drove to Honda dealer, provided another time line CMBS, mechanic found screw in tire, patched tire. Charged $39.95. ANXIOUS CMBS WILL ENGAGE WHILE DRIVING & CAUSE ACC

- Lawrenceville, NJ, USA

A loud clicking/knocking noise that sounds dangerous while steering the vehicle at low speed; such as turning into a parking spot or making a u-turn. The noise occurs throughout the day but is not constant. My vehicle has been inspected several times and Honda claims to not hear this loud noise. As soon as I drive away I hear it and all of my passengers hear it. This noise started at the beginning of 2023.

- Camarillo, CA, USA

When turning and there is a slip in the Vehicle Stability Assist, it results in shut off and warning of multiple features, including: adaptive cruise control, hill start assist, tire pressure monitoring system, brake system, electric power steering, vehicle power steering, collision mitigation braking system, and road departure mitigation. The issue has happened randomly (~8 times now, the most recent being 6/15/24), the first being less than one year after I bought the car new in 2018. It turns off after I turn off and start the car again. I have spoken to the dealer and reached out to the warranty provider, but because the car does not display the error message when I go there, the dealer refuses to look at the car. My guess is that it may be an issue with an ECU or the differential, as it results in the failure of many systems.

- Grand Prairie, TX, USA

Unknown

- Los Angeles, CA, USA

Dashboard lights: emissions systems problem, road departure mitigation system problem, collision mitigation bar along system problem, ACC system problem, hill start assist problem, vehicle stability assist system problem, electric power steering system problem, brake hold system problem, brake system problem, tire pressure system problem- every single warning and light turn on when weather is less than ideal (high humidity, cold temp, etc.). When taken to dealership they simply reset the system and all lights go away, but they always come back. Bought car in 2018, always been a problem, regardless of new battery. I take my car in for regular maintenance.

- Baytown, TX, USA

Rear backup camera color distortion. Unable to see clearly to back up. I understand that there was a recall for defective cameras for some 2018 Accords but my Vin number isn-??t one of them. Don-??t know why. I only have 41000 miles on my 2018 Accord, and the backup camera is dead. Should have been recalled.

- Smiths Grove, KY, USA

The lights on my dashboard keep turning on. I have informed the dealership that my vehicle has a recall but they say that is not the issue. I informed them they have to fix it because of the recall and they said my pump is fine. That it-??s the injectors.

- Laredo, TX, USA

I don-??t know what-??s going on, but I-??ve taken the car to several other places to find out that the repair guys are at each and everyone as if they know that my car is going to be there is very scary is very creepy. Every last one of them works or worked for the dealership that I purchased the car and had repairs done, my car has been keyed in operable. I-??m having issues with getting it repaired to find out what the repair is. I-??m getting the runaround. I-??m buying parts and services for things and I-??m still not figuring out what-??s wrong with the car at this point I feel like I-??m being targeted. I would like to know the name I have filed complaints. I-??ve spoken to Jackie and she has not contacted me back or any of the people, that works at the Honda manufacture I can provide your proof I have some unknown trusted credentials that are popping up. I-??m not sure if all of this happened after they did the TV broadcasting thing back in October, but I am very much aware that there-??s something going on and I am unable to figure it out and these people that work at the dealership are not wanting to fix the problem because I-??ve already filed several complaints with them, I just wanna get my car fixed or at least know what-??s wrong with

- Columbia, SC, USA

This has caused my car to stall while driving. It's causing sputtering and other issues. All lights come on the dash at times also. I've been told by the dealer the parts are ordered for this recall, and now I'm finding that there are NO PARTS for this recall. I have a three year old son and cannot afford to have it stall with him.

- West Union, SC, USA

The back up camera is only showing the lines with a black screen.

- York, PA, USA

A/C evaporator is not reliable and is expensive repair. My car is 2018 model year and had its A/C evaporator replaced twice already (Nov 2020 and Mar 2024).

- Commerce, CA, USA

My 2018 Honda Accord has suddenly experienced a Backup Camera display issue. The glitch leads to a multicolored display to show on the display screen when the vehicle is put in reverse gear in order to back up. This is a safety issue since we do not have a clear line of sight when backing up using the backup camera. Please see the attached photo. Please note that there have been multiple reports of similar incidents on Honda forums online.

- Irvine, CA, USA

Forward Collision Warning feature On 02/16/24 I was traveling east on I-630 at about 60 mph. While driving at that speed I saw a foreign object in my lane but I could not swerve in neither right or left lane as there were vehicles traveling in both lanes when my car hit the foreign object the object became lodged under the car dragging it at least 20 to 30 feet the car lost power myself and passenger had to push car out of road to shoulder to keep from getting killed as it had lost power and would not start. The Forward Collision Warning feature did not alert me of the object nor of the vehicle-??s traveling ahead of me nor vehicles traveling in left and right lanes along side of me that I attempted to avoid hitting. I had previously filed a complaint about the warning lights and malfunctioning features on the car to dealership on 2019 2020 and 2021 I was told it could be a series of reasons why the warning lights are all on and the car features shut down even the car losing its power I was never able to get my car on the recall list for this I filed a complaint with Honda Manufacturer 2022 and was told that someone would be in touch but no one ever called I took the car back to dealership tech stated that the cracked windshield maybe the cause of the warning lights coming on so I got windshield, spark plugs, battery twice, replaced all for tires twice kept scheduled services up to par warning lights still on in-car still losing power in the middle of traffic on 01/20/24 I tried getting appt for fuel pump recall dealerships states they donot have the inventory to replace fuel pump I was told when Honda manufacturer contact dealerships giving the go ahead to repair I will l be contacted fast forward to 02/16/24 this is the result of none of features functioning especially the Forward Collision Warning feature my car now is at a loss of use it does not start the oil panel was damaged the radiator was crushed the sensor dislodged and body was damage to vehicle

- Little Rock, AR, USA

I purchased this vehicle zero miles from Brickell Honda back in 2018. A couple of years ago, with only (Miles: 51070), I started to notice that the vehicle's velocity started to decrease all of the sudden when driving it on the roadways and highways. To me, it was extremely dangerous, specially driving the vehicle on the highways because one time another vehicle almost hit me from behind. One of the details about this issue, was the fact that all the lights on the dashboard were turned on, and I was unable to turn them off. On [XXX], I took the vehicle to Brickell Honda and service advisor named Miguel Diaz told me that the vehicle needed to be repaired (Fuel system cleaning), but was was unable to explain me the cause of the problem. On [XXX], I went back to Brickell Honda and paid ($1,798) to get my vehicle fixed. However, on 2023 I started to have the same symptoms with the vehicle as before but this time I took the vehicle to Hendrick Honda in South Carolina to be evaluated. I explained to Honda Advisor named Jeremy Mann that I got my vehicle repaired in Miami back in [XXX] and now it was having the same symptoms as before. Jeremy told me that I needed to pay ($3,503.70) to replace the cylinder head gasket. I explained to Jeremy that the symptoms were all the same as before, and he ignored it. I ended up paying Hendrick Honda ($3,142.44 ) to get it fix. On December 2023 I saw an article online about a recall, so I contacted American Honda Motors. I opened a case with them (Case # [XXX]) and explained to them my situation and how much I have spent to get my vehicle fixed. On [XXX], I received an email from American Honda Motors stating that the case was being closed and stating (No Campaigns are available under customer's VIN related to either repair). The symptoms that my vehicle was having were the same as it is mentioned in the 2023 fuel pump recall and American Honda didn't do anything to address the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Greenville, SC, USA

While driving car cut off and smoke filled inside car. This could have caused a major accident and harm to myself and others. Had to have car towed to dealership for repair that should have not have happened for this age of car. I just had to pay out for a previous repair a few months before this.

- Greer, SC, USA