10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
10,082 miles

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« Read the previous 20 complaints

problem #81

Aug 042020

Accord

  • 7,000 miles
The screen frequently pops up the warning of tires, ABS and other issues on the upper right corner. After inspection, everything is fine. It suspected as bugs for the system, but really misleading and impacted on the safety of the driving. The problem had existed for 1+ year without fix.

- Mill Creek, WA, USA

problem #80

Jul 092020

Accord 4-cyl

  • 33,300 miles
I RECENTLY FINANCED A VEHICLE THRU AMERICAN FINANCE CORPORATION VIA VANDERGRIFF HONDA (1104 W I-20 ; ARLINGTON, TEXAS 76017). SHORTLY AFTER PURCHASE A RECALL REPAIR WAS REQUIRED FOR MY VEHICLE. THIS WORK WAS DONE AND COMPLETED ON JUNE 30TH, 2020. I PICKED UP THE VEHICLE ON JULY 1ST, 2020 FROM THE SERVICE CENTER. ON JULY 9TH, 2020 THE VEHICLE SHUTTERED AND STALLED IN A RESIDENTIAL PARKING LOT. I PHONED HONDA ROADSIDE ASSISTANCE GIVING MY VEHICLE ID AND LOCATION, THEREAFTER A TOW TRUCK ARRIVED AND TOWED TO THE VEHICLE TO RUSTY WALLIS HONDA. I WAS CONTACTED BY [XXX] (SERVICE ADVISOR) WHO INFORMED THAT THEY HAD RECEIVED MY VEHICLE FROM OVERNIGHT AND THAT "THEY WERE ABLE TO START MY VEHICLE". SHE ALSO STATED THAT IF THE ISSUE TURNS OUT TO BE THE BATTERY, THAT VANDERGRIFF HONDA WOULD BE RESPONSIBLE SINCE THIS PURCHASE WAS WITHIN 30DAYS. THE NEXT CALL I RECEIVED I WAS INFORMED THAT ISSUE WAS NOT THE BATTERY, BUT RATHER A "GAS ISSUE". AT THAT MOMENT I INFORMED HER THAT THE RECALL REPAIR THAT WAS COMPLETED ON JUNE 30TH WAS THE "FUEL PUMP MOTOR". WITH THIS INFORMATION NOTED THAT SINCE THAT WAS A RECALL REPAIR( THE FUEL PUMP MOTOR) THAT REPAIR WAS UNDER WARRANTY AND THAT THEY WOULD UPDATE ME ON THE CONTINUING REPAIR. I WAS CONTACTED THE NEXT DAY BY AND INFORMED ME THAT A FUEL INJECTOR RAIL PART THAT WAS NEEDED IS BEING ORDERED, HOWEVER BECAUSE IT WAS SATUDAY THAT THIS PART WOULD NOT BE IN STOCK UNTIL TUEDAY JULY 14, 2020. ON JULY 15TH I CALLED INTO THE SERVICE DEPARTMENT. UPON SPEAKING TO A GENTLEMAN BY THE NAME OF [XXX] WHO ANSWERED THE TELEPHONE. [XXX] EXPLAINED TO ME THAT MY CAR WAS STILL DISABLED AND THAT HE WOULD LOOK INTO THIS MATTER (ASKING FOR A 30 -40 MINUTES FOR AN UPDATE FOR ME. THIS WAS 19 HOURS AGO. I WAS REACHING OUT TO THIS AGENCY TO INQUIRE OF MY OPTIONS AND RIGHTS THAT APPLY TO THIS CONTRACT. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Dallas, TX, USA

problem #79

Jun 302020

Accord 4-cyl

  • 50,000 miles
While driving noticed ac blowing hot air. Took it to a mechanic, issue: Condenser leaking freon. No obvious damage that could have caused it. Advised to call dealership as they had a recall on 2016 Honda for the same issue. Called the dealership and was told I probably hit something that punctured it. This is not the case. Apparently the freon leaking is flammable. If other vehicles from Honda were recalled this could likely be the same issue. This should not be happening on a 2018 model.

- Channelview, TX, USA

problem #78

Jun 222020

Accord 4-cyl

  • 55,400 miles
Ac condenser leaking new type of refrigerant (1234yf) which apparently is flammable. Honda service rep says condenser was "probably" punctured by a foreign object from the road. However, Honda has recognized defective condensers leaking refrigerant in 2018 civics and has extended the warranties for 10 years for these and other model years. I suspect that my Accord condenser was manufactured with the same or similar defect. I purchased my Accord in spring of 2018 at a time when not many were being sold, which may explain why this is not yet a recognized defect. I have also been commuting, until recently, long distances for over 20 years and have never experienced any kind of ac problem or had a foreign object puncture an ac condenser. In any event, as I understand the new refrigerant is flammable, so if this is another manufacturing defect then it should be investigated.

- Manasquan, NJ, USA

problem #77

Jun 192020

Accord 4-cyl

  • 48,000 miles
Paint is peeling on the front bumper, trunk, hood, and door handles. Paint appears to be corroding on the door handle and rubs off even more when touched. The problem began with the door handles in 2019 and has now spreaded to other areas of the car. The vehicle was stationary, parked at my home when I noticed the issue. Both in 2019 and on today, 6/19/2020.

- Marion, AL, USA

problem #76

Jun 112020

Accord 4-cyl

  • 15,000 miles
So this vehicle is extremely dangerous with the crash mitigation system turned on. Sometimes the vehicle will trigger the system with a false positive crash detection and will emergency brake for you and cut the gas so you won't be able to accelerate. However, I have had a few false positives. The first 2 times was a complete horror story. I was driving in a high-speed environment, while a truck was merging on to the freeway, I was supposed to accelerate past him and all of a sudden it beeped and halt to a complete stop on the freeway. Luckily the semi evaded me and I regain control and speed out of the way. 2nd time was almost rear-ended by another semi, I was lucky that people got out of the way for the truck to clear me. The 3rd time occurred just last week on Thursday. There was a car 5 car distance from me, left of me has a row of cars making a left, facing the opposite direction. Well, somehow it decided to go ape[xxx] and caused me to get rear-ended by another car. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Rowland Heights, CA, USA

problem #75

May 012020

Accord 4-cyl

  • miles
When I slow down my hybrid 2018 Honda Accord using the regenerative braking pedals I realized the car slows down enough that the following needs to be warned by brake lights coming on. The current design of the car the brake lights don't come on with regenerative braking and this can cause rear end collision.

- Lansing, IL, USA

problem #74

Oct 152019

Accord 4-cyl

  • miles
Collision mitigation braking system please see dealer. That's the message the vehicle displays on the dashboard. Has appeared 3 times in 7 months. Appears while driving on the freeway.

- Rancho Cordova, CA, USA

problem #73

Dec 292019

Accord

  • 35,800 miles
This is in regards to NHTSA recall 18V-629/mfr id V2F (rear camera). After being "repaired" once under this recall, the rear camera failed a second time! the service department at the dealership diagnosed it as the same problem. When they learned that I had already had it repaired once (by them), they contacted american Honda. Honda then required me to pay for a brand new camera for my 2018 Accord which was less than 2 years old.

- Rochester, NY, USA

problem #72

May 112020

Accord 4-cyl

  • 7,000 miles
Auto brake system activated in the middle of an intersection. No cars, no bikes around. It simply stopped in the intersection.

- Philadelphia, PA, USA

problem #71

May 102020

Accord 4-cyl

  • miles
Tachmeter disapeared havig software issue glitch and seen tis multiple time other vihecle after just turining on the car in park.

- Haverhill, MA, USA

problem #70

Mar 302020

Accord

  • 40,000 miles
The tachometer goes completely out and won't cycle back on without leaving the car off for a great deal of time. Most of the time this happens when you remote start the car using the key fob or the app.

- Augusta, GA, USA

problem #69

Feb 232020

Accord

  • 12,000 miles
Sometimes at highway speeds the car will stall momentarily, jolting me until it recovers and normal speed is resumed. Recovery is a few seconds but the stall is significant.

- Lakeside, CA, USA

problem #68

Feb 022020

Accord

  • 40,000 miles
This car almost killed me on highway while driving 70 miles/H it decided to tap breaks by itself(slow down) the gas pedal would not respond it was not any car in front of me.I took it to a dealer they restarted the system said everything it's fine now but did not fixed the problem the same day I had the same issue with it.I don't feel safe driving in it.

- S Burlington, VT, USA

problem #67

Nov 192018

Accord

  • 2,000 miles
After 3 months of new car ownership and appx 2000 miles when you hit 52 mph there's a loud roaring noise that abruptly stops. Its louder in cold weather. Same noise also happens at lower speed of appx 35 -49 mph but is muted. Car has been into dealer 5 times for same issue ad Honda hasn't been able to fix. Noise happen on any road while in motion. 1st dealer check was in Nov 2018.

- Troy, IL, USA

problem #66

Nov 012018

Accord

  • 3,500 miles
Vehicle exhibits humming noise of varying volume at various driving speeds. Issue exacerbates at ~53 mph and in colder weather. Brought vehicle to dealer 5 times, with failure to resolve the issue after each visit.

- Kingston, NY, USA

problem #65

Jan 062020

Accord

  • 18,200 miles
Vehicle was parked/stationary on semi-flat a school parking lot. When I looked back the vehicles moved. Seems the parking gear did not fully engaged. Regardless vehicle was not in neutral or drive and it still moved forward with no one on it, no keys inside and engine off. Vehicle hit another parked vehicle. Luckily no one got hurt. Seems that the transmission/cvt system may be at fault, but unknown at this time.

- Severna Park, MD, USA

problem #64

Dec 022019

Accord

  • 3,000 miles
Here is a description of the safety issues this car continues to have that the manufacturer and two dealers will not fix under the manufacturer's warrantee because they claim they can not duplicate and there are no stored error codes. This car has a lane departure mitigation (ldm) system that has falsely activated many times while the car is centered on the driving lane. The ldm activates by providing a warning on the dashboard and by moving the steering wheel quickly to the left and to the right which distracts the driver (a safety issue) and once caused me to almost steer the car into a semi on my right by compensating for the left steering wheel movement. This car also has a lane keep assist system (lkas) which repeatedly has steered the car off the road. Both these issues have been recorded and provided to ahm and both dealers. These issues happen randomly on city streets and highways. Additionally, this car has issues with randomly displaying an incorrect speed limit on the dashboard (100 mph in a 60 mph zone), falsely warning "steering is required" on the dashboard, a "shift to park" warning while repositioning the car and the engine is on, and the brake assist/anti-collision falsely activating when nothing is directly in the path of the car. All of these happen while the car is operating on city streets and highways.

- Kent, WA, USA

problem #63

Dec 042019

Accord

  • miles
Repeatedly at random intervals during hot & cold weather I hear loud buzzing vibration sound coming from area housing high voltage lithium ion battery!!! over the past one year. Always while driving at 46 to 52 mph, now in cold weather is starting at 35 mph. I fear over heating or fire from high voltage lithium ion battery!!! I had the dealer replace a mic located in the cabin and not problem was corrected, 7 different technicians at Honda had hear this noise but they don"T know what it is. This is been happen since the car had 4200 miles now is 28000 and is getting worst. Please if you having this similar issue take the time to report it here so Honda can take it serious this can be a fire hazard.

- Valrico, FL, USA

problem #62

May 152019

Accord

  • 200 miles
The external paint of our vehicle is thin and fragile, it chips and scratches quite easily even if contacted by plastic such as a child seat or camera lense cover, never mind what an inconsiderate parking neighbor, shopping cart or road debris do to it. I have contacted the owner of the dealership; who offered to fix the paint, then revoked his offer. And american Honda motor co., Inc. Who opened a case and then closed it, ignoring my responses to their communications. Attached are copies of my communications.

- Brandon, FL, USA

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