10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 8 / 0
- Average Mileage:
- 11,079 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While driving on a highway in snowy conditions, the vehicle experienced a brief loss of traction and slid across lanes. There was no confirmed collision with another vehicle, object, or obstacle. During this event, the passenger-side curtain airbag and passenger seat airbag deployed unexpectedly. There were no warning lights, messages, or prior symptoms indicating any issue with the airbag or safety systems before the incident. After the event, the vehicle was inspected by an authorized dealership. The inspection confirmed that the airbags had deployed; however, no diagnostic trouble codes (DTCs) were found in the system, and no system malfunction was identified. The dealer suggested that -??impact seems-?? to be present based on visual observation, but no specific collision or impact event was confirmed. I expressed concerns about the safety implications of this incident and requested further diagnostic evaluation to determine the specific cause of the airbag deployment. However, no additional diagnostic analysis was performed, and no definitive explanation was provided regarding the triggering event. The cause of the airbag deployment is UNKNOWN. The system activated without a clearly identified impact or recorded fault, raising concern about whether the airbag system may deploy under loss-of-traction conditions without a qualifying collision. This unexpected airbag deployment created a potential safety risk, as it occurred during vehicle instability and could have further impaired driver control or visibility. The vehicle is available for inspection upon request.
- Seattle, WA, USA
My supplemental restraint system problem keeps appearing on my dash at random times, sometimes will go away then sometimes will stay. I feel this is odd as if something was wrong I want to check it out but I cannot tell and feel this might be a technical error.
- Middlesex, NC, USA
See attached document for complaint.
- Tacoma, WA, USA
Intermittent -??SRS problem see dealer-?? displays on console. Have not taken it to dealer as forums indicate it-??s a common issue but not covered by any warranty.
- Springfield , VA, USA
The contact owns a 2019 Honda Accord. The contact stated that the SRS and air bag warning lights were illuminated. The vehicle was taken to the dealer, where the contact was informed that there would be a cost for a diagnostic test. Additionally, the contact was informed that there would be a cost for the repair if the Warranty department denied the claim. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 82,000.
- Middleboro, MA, USA
"Supplemental Restraint System Problem. See Your Dealer" and the air bag warning light was turned on multiple times. Upon turning off and restarting the vehicle, the warning lights are not turned on sometimes. But at random times, the failure reoccurred persistently. Noticed that my vehicle has 5 different Recalls but my VIN only has one recall needed(?). Managed to figure out that the SRS system is faulty due to the front passenger's belt buckle being stuck sometimes. Dealership won't let me replace the belt buckle for free since my VIN is not part of the recall process. Faulty SRS won't work if accident occurs and driver is at the risk always. Also, during driving there is a weird struting noise that happens behind the steering wheel. Can't seem to make out what or where the noise is coming from.
- Fairfax, VA, USA
Passenger air bag sensors are faulty. The passenger air bag "off" warning light stays on even when the seat is empty which indicates that the passenger air bag system is compromised. The vehicle is available for inspection.
- Santa Ross Beach , FL, USA
Honda is delaying the safety recall and because of that I am loosing money ! Honda is costing my business to loose money ! How this can be handled ? This car also ended up in the crash and now my car value is not the same and I am in negative equity
- Nashville , TN, USA
2019 Honda Accord SRS (supplement restraint system) unit light came on. The dealership informed me that the SRS unit and the driver side airbags are defective. The dealership had the car for a week attempting to figure out the issue and replaced both the SRS unit and the driver side airbags. They gave me the car back and 15 miles later the SRS unit light came back on. There is a safety concern with this because this module is what tells the airbags to deploy properly. And the driver side airbag was defective as well.
- Atlanta, GA, USA
The contact owns a 2019 Honda Accord. The contact stated while driving at an undisclosed speed, the message "Supplemental Restraint System Problem. See Your Dealer" and the air bag warning light was illuminated. The contact stated that upon turning off and restarting the vehicle, the warning lights were cleared; however, the failure reoccurred persistently. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. The failure mileage was 69,844.
- Berlin, CT, USA
My Honda Accord car has warning sign came multiple times. SRS -Airbag LF side impact. B0020-13 Honda dealer has suggested to replace Left side airbag module. I have contacted Honda but he has denied for any recall or repair cost. Vehicle mileage is around 26K and 2019 year model accord.
- Frisco, TX, USA
Supplemental restraint system warning populates in dash board. The vehicle was examined and said the issue lies with passenger seat of 2019 Honda Accord. I have readon to believe this is a safety issue in the event of accident to passenger relating to restraint and release of air bag. Dashboard lights without a passenger present. Suggested to check for recall. Less than 40,000 miles on vehicle and no accident history. This is a safety concern.
- Eastpointe , MI, USA
Air bag light comes and goes I have friends with the same vehicle having the same issue but there is no recall for it yet
- Houston , TX, USA
I started my car this morning and I got a message saying Supplemental Passenger Error contact the dealer. Also, this car once a week will brake like if another car is in front of me on a busy highway I travel going home from work. This will cause someone to have a heartache especially when there is a big rig coming at speed behind you. Please look into these problems!
- Denham Springs, LA, USA
Airbag light came on two times (December 21 @4:38 pm & 29 @10:41 am 2022) and each time vehicle was taken in for service. The warning lights comes on & it reads, "supplemental restraint system problem, see your dealer". The mechanic believe it is due to a chip in the dashboard - they have not confirmed. A recall should be issued, because the orange indicator light stay lite and the reason for the "airbag indicator light" malfunction, needs to be addressed.
- Richmond , VA, USA
The seatbelt and airbag collision sensor stopped working. The air pressure monitoring system sensor stopped working. The brake sensor suddenly goes off when no vehicle or person is in the way.
- Jersey City, NJ, USA
The contact owns a 2019 Honda Accord. The contact stated that while driving at 45 MPH with activated cruise control, the vehicle independently came to a complete stop as a brake warning light flashed on the instrument panel. Due to the failure, the contact was hit from behind by another vehicle. The air bags did not deploy upon impact. The contact suffered whiplash as a result of the crash; however, no medical attention was given at the scene. The contact spoke with a doctor and received a prescription for her neck pain. A police report was filed at the scene. The contact was able to drive the vehicle home from the scene but later had the vehicle towed to an independent body shop. The contact notified the manufacturer about the failure; the manufacturer denied that the failure was caused by a mechanical failure and believed the failure was caused by a driver error. The vehicle had yet to be repaired. The failure mileage was approximately 25,000
- Spring, TX, USA
I had an auto collision on a residential street. The steering wheel column airbag did not deploy which caused me to hit my face on the steering wheel and which I sustained a swollen nose and frequent headaches.
- Lynwood, CA, USA
I filed a complaint about this vehicle in October of 2020 when it was 5 months old at that time because it would slam on breaks and jerk the steering wheel for no known reason and with no one around. It has continued to do this intermittently as well as other erratic driving that cant be accounted for including at times getting confused when passing exit ramps where the car will slam on breaks and jerk to try to exit. I was driving this afternoon at highway speeds and the steering wheel began to shimmy (vibrating back and forth). It felt like there was a potnetial tire blow out but my TPMS did not indicate any loss of pressure. I assumed the car was having another one of its unexplained steering behaviors. I know from previous experience that turning the blinker on will stop the shimmying if it thinks you are trying to switch lanes so I turned my blinker on and I moved over one lane hoping it would stop. The shimmying (vibrating of steering wheel) continued and shortly there after it pulled hard left on me driving me directly into a cement barricade that was located a few feet off of the side of the road. I hit the barricade at highway speed and bounced off of it spun around and re-hit the barricade with the rear of the car which is what sustained the majority of the damage when it hit. Though I hit the barricade with significant force the airbags did not deploy. My daughter has been in the car with me on a previous occasion when the car has done this and I have complained about it numerous times to numerous people. I do not feel safe in this car...it only does this at highway speeds and on the highway...it will kill me or someone else if something is not done. I have contacted Honda cooperate and also filed a report with them as well.
- Ft Worth, TX, USA
- Kerman, CA, USA