The paint is defective, the clear coat is peeling off a lot of scratches all over the body of the vehicle in many places.the is 2020 and has less than 1400 miles.about 6 months old garage kept.

- Westmont, IL, USA

I [xxx] am writing this letter about my 2020 Honda Accord. VIN number [xxx]. I leased this car in January of 2019 from tampa Honda. My brother's name is on the lease and his name is [xxx]. he has been leasing cars for me over 5 years, from Honda. On February 10, 2020, I was outside cleaning my car, like I always do for the last 20 years with the car running so I can listen to the music. I was on the passenger side cleaning the inside dash board, and all of a sudden the car rolled backwards. I was in a state of shock and didn't know how to stop it. I was half way in the car, and half way outside with my feet on the ground. The car rolled out in the street and hit the car parked across street. I had to file a claim for the car I hit, plus I went to the hospital because I hurt my leg. I contacted tampa Honda and was told to take this to the service department. They wouldn't help me, so I waited to Monday, and I went to take it to the finance and spoke to [xxx] and showed him the video and showed him a video of the car going in reverse by itself and they said there is nothing they can do for me. I then contacted Honda corporation office and explained to them the situation and they gave me a case number, [xxx], and told me someone would get back to me in 3 days. The lady [xxx] contacted me and told me it was nothing wrong with the car, and she said she is sorry for what happened, but there is nothing they can do. She also told me that it is a good thing I contacted my insurance to fix the other person's car, but there is nothing she can do. I am writing this letter in hopes of getting some kind of help, because the car is not safe and they will not take it back. My neighbor has surveillance and he uploaded a video to you tube. The video is https://youtu.be/jvy9. My neighbor put it on his youtu [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Lutz, FL, USA

I [xxx] am writing this letter about my 2020 Honda Accord. VIN number [xxx]. I leased this car in January of 2019 from tampa Honda. My brother's name is on the lease and his name is [xxx]. he has been leasing cars for me over 5 years, from Honda. On February 10, 2020, I was outside cleaning my car, like I always do for the last 20 years with the car running so I can listen to the music. I was on the passenger side cleaning the inside dash board, and all of a sudden the car rolled backwards. I was in a state of shock and didn't know how to stop it. I was half way in the car, and half way outside with my feet on the ground. The car rolled out in the street and hit the car parked across street. I had to file a claim for the car I hit, plus I went to the hospital because I hurt my leg. I contacted tampa Honda and was told to take this to the service department. They wouldn't help me, so I waited to Monday, and I went to take it to the finance and spoke to [xxx] and showed him the video and showed him a video of the car going in reverse by itself and they said there is nothing they can do for me. I then contacted Honda corporation office and explained to them the situation and they gave me a case number, [xxx], and told me someone would get back to me in 3 days. The lady [xxx] contacted me and told me it was nothing wrong with the car, and she said she is sorry for what happened, but there is nothing they can do. She also told me that it is a good thing I contacted my insurance to fix the other person's car, but there is nothing she can do. I am writing this letter in hopes of getting some kind of help, because the car is not safe and they will not take it back. My neighbor saved a video and it can be found https://www.youtube.com/watch?V=jvy9.tuocsg&feature=youtu.be [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Lutz, FL, USA

1. the apple car play freezes with the original apple lightning cable 2. the driver's door closes worse than the passenger door. I have to push the driver's door much harder to close it. 3. the issue with the air conditioner. I'm using auto 72 degrees and don't like to play with the ac. 30-40 minutes after warming up the car, the air from the left and right front grilles begins to blow with cold air, I feel cold air on my knees. If I manually change the direction of the air only to the face, then the air is blowing warm. If I return the air conditioner to automatic mode, I feel cold air again from the left and right front girls. 4. still hear long loud humming sound while driving on highway 53 mph from the front doors speakers I assume, and short loud humming sound while driving in city around 28-29 mph. I suppose the active noise cancellation system working not properly.

- Staten Island, NY, USA

When vehicle is parked, and not running, trunk lid unlatches, and opens, randomly and uncommanded. This has occurred on numerous (4-5), occasions when vehicle was parked in my garage.

- Marietta, GA, USA

It's an issue with my car moving forward and collided with a store while parked. I parked my car on a flat surface in front of a farm store, went into the store. Its a farm store in an open field. I was about 20 feet away from the car with keys in my pocket. I left the car ac running as it was a very hot day and I knew it would take me two minutes to grab some fresh cucumbers. I go there twice or three times a week. When I was in the store, I heard the store owner who is sitting by his house by the store started screaming saying your car is rolling. I looked back and saw the car drove forward and collided with the store front. My car was parked on a flat surface, it moved forward with its own. Now I am afraid to my death to drive this vehicle. I or someone else could have been dead if we were straight ahead. Please investigate this vehicle so that if there is an issue with this car, instances like this can be prevented and potentially life can be saved.

- Oakhurst, NJ, USA