Just like the 2018 Accord in Still Night Pearl (addressed in TSB 21-087), the paint has peeled and failed on the roof line by the rear glass. Called Honda, they don't care to address ANY vehicles with this KNOWN paint defect any longer. Now we have to pay thousands of dollars out of pocket to get it resolved or the steel will start to rust. Will NEVER purchase a Honda ever again.

- Morgan Hill, CA, USA

Check engine, right mirror, door, alignment. My safety is not good, the car jerks and merging into another lane. Yes it has been inspected by insurance representative. It appeared when I was hit on 02/13/2024

- Mesquite , TX, USA

I [xxx] am writing this letter about my 2020 Honda Accord. VIN number [xxx]. I leased this car in January of 2019 from tampa Honda. My brother's name is on the lease and his name is [xxx]. he has been leasing cars for me over 5 years, from Honda. On February 10, 2020, I was outside cleaning my car, like I always do for the last 20 years with the car running so I can listen to the music. I was on the passenger side cleaning the inside dash board, and all of a sudden the car rolled backwards. I was in a state of shock and didn't know how to stop it. I was half way in the car, and half way outside with my feet on the ground. The car rolled out in the street and hit the car parked across street. I had to file a claim for the car I hit, plus I went to the hospital because I hurt my leg. I contacted tampa Honda and was told to take this to the service department. They wouldn't help me, so I waited to Monday, and I went to take it to the finance and spoke to [xxx] and showed him the video and showed him a video of the car going in reverse by itself and they said there is nothing they can do for me. I then contacted Honda corporation office and explained to them the situation and they gave me a case number, [xxx], and told me someone would get back to me in 3 days. The lady [xxx] contacted me and told me it was nothing wrong with the car, and she said she is sorry for what happened, but there is nothing they can do. She also told me that it is a good thing I contacted my insurance to fix the other person's car, but there is nothing she can do. I am writing this letter in hopes of getting some kind of help, because the car is not safe and they will not take it back. My neighbor has surveillance and he uploaded a video to you tube. The video is https://youtu.be/jvy9. My neighbor put it on his youtu [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Lutz, FL, USA

I [xxx] am writing this letter about my 2020 Honda Accord. VIN number [xxx]. I leased this car in January of 2019 from tampa Honda. My brother's name is on the lease and his name is [xxx]. he has been leasing cars for me over 5 years, from Honda. On February 10, 2020, I was outside cleaning my car, like I always do for the last 20 years with the car running so I can listen to the music. I was on the passenger side cleaning the inside dash board, and all of a sudden the car rolled backwards. I was in a state of shock and didn't know how to stop it. I was half way in the car, and half way outside with my feet on the ground. The car rolled out in the street and hit the car parked across street. I had to file a claim for the car I hit, plus I went to the hospital because I hurt my leg. I contacted tampa Honda and was told to take this to the service department. They wouldn't help me, so I waited to Monday, and I went to take it to the finance and spoke to [xxx] and showed him the video and showed him a video of the car going in reverse by itself and they said there is nothing they can do for me. I then contacted Honda corporation office and explained to them the situation and they gave me a case number, [xxx], and told me someone would get back to me in 3 days. The lady [xxx] contacted me and told me it was nothing wrong with the car, and she said she is sorry for what happened, but there is nothing they can do. She also told me that it is a good thing I contacted my insurance to fix the other person's car, but there is nothing she can do. I am writing this letter in hopes of getting some kind of help, because the car is not safe and they will not take it back. My neighbor saved a video and it can be found https://www.youtube.com/watch?V=jvy9.tuocsg&feature=youtu.be [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Lutz, FL, USA

When vehicle is parked, and not running, trunk lid unlatches, and opens, randomly and uncommanded. This has occurred on numerous (4-5), occasions when vehicle was parked in my garage.

- Marietta, GA, USA

It's an issue with my car moving forward and collided with a store while parked. I parked my car on a flat surface in front of a farm store, went into the store. Its a farm store in an open field. I was about 20 feet away from the car with keys in my pocket. I left the car ac running as it was a very hot day and I knew it would take me two minutes to grab some fresh cucumbers. I go there twice or three times a week. When I was in the store, I heard the store owner who is sitting by his house by the store started screaming saying your car is rolling. I looked back and saw the car drove forward and collided with the store front. My car was parked on a flat surface, it moved forward with its own. Now I am afraid to my death to drive this vehicle. I or someone else could have been dead if we were straight ahead. Please investigate this vehicle so that if there is an issue with this car, instances like this can be prevented and potentially life can be saved.

- Oakhurst, NJ, USA