10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 1
- Average Mileage:
- 1,838 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Purchased new 2020 Honda Accord on September 28, 2020. On October 13, 2020 I was pulling into a parking space at a retail store. Going 2 or 3 miles per hour with foot on brake turning into space on my right with steering wheel turned to the right. Suddenly engine roared and car would not stop even with my foot firmly on the brake until it hit a pole. I have since learned it is called unintended acceleration. After crash I drove car to another parking spot. Car was in park and I was on the phone and all of a sudden engine roared - same sound when crash occurred. Honda sent their investigator out and told me all car functions were ok. Car was repaired for $7000 On June 1, 2022 the same exact thing occurred as I was pulling into a parking spot on my right with steering wheel turned to the right. As the first incident engine suddenly roared and with my foot firmly on the brake car would not stop until it crashed into the store concrete wall. This car has something wrong with it. There are other stories out there with same story as people are parking the car. The car was towed to a collision shop and I am going to the Honda Dealer I purchased it from to insist this car is a danger to me and others and I cannot drive this any longer. I first wanted to report this before I did anything else.
- Penfield, NY, USA
CMS - collision mitigation system stops working completely. 2 warning lamps on dash. Cruise control completely inoperative. Vehicle was initially inspected by dealer on 11/19/21with DTC U0401-92 - Temporary stop of integrated driver support system (rejected control request), also found U0416-68 VSA system malfunction. This issue happens every 1-3 thousand miles. Also with the CMS/braking system, it will alert "brake" on dash and brake hard if encountering repetitive shadows from objects that are cast onto the road. My safety and others safety were compromised due to hard braking and cars behind me that then had to brake, nearly rear-ending my car.
- Concord, NC, USA
The contact's client owns a 2020 Honda Accord. The contact stated that while his client was driving at about 45 MPH, the vehicle inadvertently accelerated on his own, drove off the road and drove down in a steep embankment, hit 8-9 fence posts, ramped up over the driveway of the embankment, and crashed into a tree. The contact did not know whether the air bags deployed. The contact's client sustained severe injuries including broken bones. The contact's little brother who was in a forward-facing child seat in the rear driver's side seat was pronounced dead at the scene. A police report was filed. The contact's client and her brother were transported to the hospital by emergency services. The vehicle was towed to a garage where it was totaled. The dealer and manufacturer were not notified of the failure. The failure mileage was unknown.
- Indianapolis, IN, USA
While early driving in early December 2021 in my almost new car (7000+ miles) most all the lighted problems that could occur with an old vehicle lit up like a Christmas tree on the dashboard. Most of the items may or may not have actually quit working but their problem lights stayed on. Still it is no fun driving without cruise when your wife has breast cancer and you have have to drive 3 hours each way to Gainesville, Florida for treatment. I assume all the warning lights functions still worked, but it is hard to tell if things like the brakes were pr were not working when driving as they seemed to work fine. So I soon afterwards took the car into the dealer on December 11, 2021 in Leesburg, Florida. But by this time all the dash lights remained off as they are supposed to. So all they did was change the oil and did non-compliance recall BMC software update 20-039 and BGCM software update. The reason I brought the car in was not specified on my invoice. However, The dealer did say that my transponder for the EZ highway system was blocking the camera on the mirror. I believed them. Since then, however, today all the cash lights again said they were crashing again just before a 2-hour drive to the Gainesville cancer hospital. Upon return the lights went back to normal. I don't believe Honda dealers know what the problem is or why it continues in many millions of similar Hondas. My research on the Internet found at different complaints about said dashboard lights crashing causing similar problems. Most of these complaints had the dealers fix "the problem" and charging fees but again the customers reported do-over same problems.
- The Villages, FL, USA
When tapping the breaks the has a serge of acceleration.... after going over bumpy road or potholes the car also has a serge of acceleration.
- Newark, NJ, USA
2020 Accord 2.0T sport 10,600 miles I was traveling across the state with periods of light and heavy rain. About halfway into my ~280 mile trip I stopped for a red light. When accelerating from the light, my car lost power and the accelerator did not work. I coasted to the side of the road and noticed the check engine light blinking, with no other warning messages. I shut the car off and restarted to find no engine light or warning. I was in the middle of nowhere late in the evening so I continued to the destination. With approximately 20 miles to go, I attempted to accelerate around a slower moving vehicle and was met with previous problems, as well as many warning messages. Turning off and restarting the car enabled me to drive again, but the warning messages remain. Both times this occurred it was raining. Both times I lost power and could not accelerate to move to a safe location.
- Paragould, AR, USA
Breaks sensors caution pops on screen for no reason (it's worried for me) 1.- break system problem and 2.- anti-lock system problem. Seat belt from the top adjustment that plastic are annoyed noise as same noise from the center windshield and heater center noise. Who I can be safety if that noise comes from the seat belt? the tachometer is not visible when selecting any option on the information screen. This problems needs to fix and improve.
- Inglewood, CA, USA
- Sarasota, FL, USA