9.3

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,588 miles

About These NHTSA Complaints:

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problem #17

May 242024

Accord

  • miles
I am an 81 years old widow and am very afraid to drive my new 2020 Honda Accord. I am regularly experiencing an ongoing intermittent issue where my car stalls for no apparent reason. I've taken it to the Honda garage where I purchased it two times and no one seems to be able to satisfactorily address this concern. The first time I reported it to the shop (4/24/24), the technician didn't even pull it into the garage to investigate it. I assumed they would hook it to some diagnostic device and see if the cars computer would have some record of the fault. Instead, he jumped in, pushed some buttons relating to the lane keeping system (?) and claimed that would fix it, but it did not. I continue to experience the same problems. One example is when I take my car to the car wash, it stalls at the end and starts beeping. No matter what car wash I go to, it's the same awful experience, where they must shut down their equipment and come out to help me get the car restarted so as to get me out of the way and let everyone else out who are now stuck behind me (Very frightening and embarrassing). I've also had the car shut off after hitting some small potholes. It will shut down and requires a few attempts to get it restarted from the middle of the road!again - I then took it back to the Honda garage where I purchased it for a 2nd time (6/3/24) and for some other routine maintenance. This time they told me that maybe it was caused by my Toll-Road EZ-Pass which was mounted to my windshield near the rear view mirror. As you may imagine, I'm beginning to think the reason for the inability to address the issue is either intentional, incompetence, or perhaps I have a lemon..

- Finleyville, PA, USA

problem #16

Apr 102024

Accord

  • miles
Vehicle engaged emergency brake by itself. Also in regards to current fuel delivery recall, Honda has yet to fix my recall saying they have not come up with the parts yet. This is my only vehicle that I bough to commute to work of 150 miles a day. The car stalls on the highway becoming more often than not and is hard to start sometimes.

- Morris, IL, USA

problem #15

Apr 062024

Accord

  • miles
On [XXX] while driving my vehicle my car would not accelerate over 30 MPH and following that all of my lights came on my dash Emission system problem, ACC, Collision mitigation braking system problem, road departure mitigation problem just to name a few. I proceeded to return home and not drive my car until I could take it to the dealership the following business day. In the meantime, I did research on what had happen to my car and also did a recall search on the make and model of my car and saw that 2018-2020 Honda Accord Sedan had an open recall with a date of 12/18/2023, recall #[XXX] described as 2018-20 Accord 2.0T Fuel Pump Mtr Saf Recall Exp2. I took my car on [XXX] to Team Honda in Baton Rouge, LA where I purchased the car on to have a diagnostic test done. I was told my fuel pump system needed to be replaced but my car did not fall under the recall so I would be responsible for the cost. However, I could contact American Honda to see if they would assist. I called American Honda and was advised they don't know why the dealership told me to call them because my car is not on the recall list even though my car has been diagnosed with the recall issue and they would not cover the repair cost. I am wanting to dispute this matter and request that my repairs be covered. I have been told by the dealership that this is a safety issue and can leave me stranded so to not receive any assistance to cover the repair cost for a known issue for the year, make and model of my vehicle is unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Gonzales, LA, USA

problem #14

Jun 072023

Accord

  • miles
all the lights on my dashboard turned on including the check engine light. Upon scanning for codes, I got a code that stated that fuel system is too rich. Upon further investigation, I was told by a mechanic that hondas with a 1.5 turbo have been having issues with the fuel injectors and that they need to be replaced. My car had 50,000 miles when the issue first started.

- Springfield, MO, USA

problem #13

Nov 162023

Accord

  • miles
Car stalled on me on the highway

- Ellenwood, GA, USA

problem #12

Oct 072023

Accord

  • miles
Hi, My Honda Accord Sport 2020 1.5T got 3 of 4 fuel injectors malfunctions and led to all warning lights turn on. I had to replace them (cost appro $1,900) at the Southpoint Honda dealership in Durham, North Carolina. They told me there is no recall for this model. Honda is bad. Many videos shown the same issue with mine on Youtube. Please help us. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Graham, NC, USA

problem #11

May 302023

Accord

  • miles
Power system error and warning lights pop up or off no were

- Bellflower, CA, USA

problem #10

May 222023

Accord

  • miles
The fuel injectors on the vehicle failed prematurely, causing all safety features on the vehicle to disable, including front end collision detection, power steering, ABS, etc. Additionally, I was told by the dealer that this problem could cause the vehicle to unexpectedly go into an idle mode. Honda currently has no parts available and no plans to repair the vehicle.

- Mogadore, OH, USA

problem #9

May 052022

Accord

  • miles
This is the third Accord I've owned, and none of them have been issue-free, but this one (2020) is the worst. I bought this car in March of 2021 with only 6 miles on it. Within a week it started to throw occasional notifications, which I called the dealership and asked about. They assured me that it was just a hiccup and to bring it in for a factory reset. They performed this reset, and the car appeared to be fine after that. BUT - Less than two weeks later, it started showing the four LKAS/CMBS lights and dash prompts - brake system problem, road departure mitigation system, collision mitigation braking system, and adaptive cruise control system 'problems', each saying 'see your dealer'. Made an appointment to bring it back in, and on my way to the dealership - having the car for only one month at this point - I was rear-ended by a pick-up truck at the red light turning onto the dealership street (he admitted he wasn't paying attention). Long story short, the car was repaired, Honda factory specs were (supposedly) restored, set and verified, and my car was returned to me. It was fine until about another month later, when it started to show the alerts again - more frequently than before. Contacted the dealer again, asked for troubleshooting assistance again, and they said they were booked. I took this time to look for this issue on-line, and found many incidents of other Accord owners experiencing these same issues plus several others (of which I also had a few - namely, the fuel delivery system frequently acting like it is running out of gas) - most saying no matter how long the service shop had their car, the issue did not get fixed. NOT ONE. I could not afford to be without my car for an extended period of time, so I continued my research, seeing that none of the owners got resolution by the dealers, so I resolved to just 'live with the issues' as the actual car drove fine (except for the fuel issue). It happens every day.

- Fremont, CA, USA

problem #8

Sep 012022

Accord

  • miles
On 9/1/22, 8,600 miles after losing all power on the interstate, being stranded and having the car towed to the nearest dealer, paying for the tow, spending 2-nights in a hotel, renting a car to get home and having both the high pressure and low pressure fuel pumps replaced, my 2022 Honda Accord had yet another problem. After starting the car in a parking lot, 8-warning lights flashed and 9-12 warning messages were displayed. Since a very familiar situation happened 8,600 miles ago, I was very hesitant to drive anywhere, however, in the situation before, the car would not accelerate. In this instance, it would. I drove 10-miles to the nearest Honda dealer avoiding interstates. The dealer did a quick computer scan. The fault code (among others) was a P0172, "Fuel Mixture Too Rich". The tech said the problem is most likely fuel injector related. He assured me that it would be safe to drive another 30-miles to a dealer closer to my residence. I made it to the dealer safely and it turns out that the fuel injectors need replacing. Total cost will be $1,800. Could the fuel pump issues damaged the injectors" As mentioned in my prior complaint, what good are warning lights when 8-illuminate at once. What good are safety messages when they all tell you to see a dealer? How are owners supposed to understand the gravity of a malfunction"

- North Royalton, OH, USA

problem #7

May 102022

Accord

  • miles
On 5/10/22, at approximately 43K miles, while driving my Accord on the interstate in a construction zone, the car lost engine power. Multiple warnings were displayed and lights flashed on the dash. I coasted and was fortunately able to find and safely pull into the berm, while vehicles sped by at 65-mph. From the berm, I attempted to accelerate but the car would not exceed 5-10 mph, and rumbled horribly. For over an hour, I sat and waited for a tow and had it towed to the nearest Honda dealer. Service began the afternoon of 5/10. Near closing time, they determined that the issue was the low pressure fuel pump. Remarkably, my VIN was not included in the 2020 Accord Fuel Pump Recall. Makes you wonder. Service would be completed on 5/11 (one night spent in hotel). On 5/11, the low pressure fuel pump was replaced. By day's end, there were still problems (night two in a hotel). Around noon on 5/12, and after what they described as many phone calls with Honda engineers, they determined the high pressure fuel pump needed replacement. I rented a car and drove home. They replaced the high pressure fuel pump and by 5:00 PM on 5/13 called and said the car was ready for pick up. Total cost for fuel pumps and labor was $1,100, which was mostly and finally compensated after hours of debate with Honda Customer Service. Lost were tow cost, 3-days of work, 2-hotel nights and the cost of the rental car. What good are warning lights when they all seem to illuminate at once" What good are safety messages when they all you to see a dealer? What good is any of this when your car loses power and you are stranded on a busy interstate"

- North Royalton, OH, USA

problem #6

Jun 212021

Accord

  • miles
My car died as we pulled into traffic. Honda said the fuel pump failed. It took months to get the fuel pump replaced. Honda said that my vin # wasn't included in a recall.

- Boulder City, NV, USA

problem #5

Apr 022021

Accord

  • 17,000 miles
I leased my vehicle a year ago, I had electrical issues with my old car so I wanted a brand new car that was reliable and safe for me and my children. In the first months the car was fine but after about 4 months the car would smoke from the exhaust pipes randomly. I took it for maintenance as the car system directed but the repair shop never said there was anything wrong with the exhaust system. A month or so past and one day I got in the car and all the lights on the dash board were in. I was so freaked out because it was a new car and no warning lights should of been on. I took it to Honda repair services and they found out that a mouse went in my engine and chewed some of the electrical wires. The cost of the repair was 1700 which is extremely outrageous prices to me. Anyway I was at hospital at work and I got the call from the mechanic saying I would have to pay out of pocket because it wasn't a factory default. So I went home and did some researching and I found out Honda had been using soybean it peanut butter oil to lube the wiring, and that's what attracts rodents to your engine. It also started that Honda wire protection tape was out of stock because some many customers had there car wires eaten by rodents. So I was so pissed off that I called Honda corporate and they told me there is nothing they can do. I feel as though this is a big safety issue, why would Honda put parts or use oils in the car engine that attracts rodents. This to me is, unfair to honest hard working customers that pay Honda there money expecting to have a safe and reliable vehicle.now I just found out there is a recall on the vehicle because the car started smoking out the exhaust pipes once again. I am very disappointed in Honda.

- Newark, NJ, USA

problem #4

Jan 112021

Accord 4-cyl

  • 2,700 miles
MY CAR WAS AT THE MECHANIC'SHOP AROUND THE CORNER. IT'S AT HONDA OF SERRAMONTE IN COLMA OF DALY CITY. THE CAR WAS AT THE SHOP SINCE 01/28/2021. THERE IS A RECALL ON 2018-2021 HONDA ACCORD. PLEASE GIVE ME A CALL. [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- San Francisco, CA, USA

problem #3

Feb 182021

Accord

  • 2,300 miles
Had oil change service manager said tech changing oil noticed a strong smell of gasoline in oil. Manager said you have gas in your oil.

- Bolingbrook, IL, USA

problem #2

Dec 242020

Accord

  • 5,000 miles
This vehicle when driving at normal speeds tends to make a high accelerating notices, it makes a person feel as if some other vehicle was passing on the left side at a very high speed. The first time I heard this noise, I moved to the right side of the road, thinking that a speeding driver was passing me. Since then, the vehicle continues to make this accelerating noise, six to seven times on a average of a thirty mile trip. I feet that this is not normal for a vehicle that is less than a year old. The vehicle makes this noise when in motion from 20-50 miles per hour, and might also make it at higher speeds. It never makes it while sitting in place idling.

- Jacksonville, AR, USA

problem #1

Sep 012020

Accord

  • 0 miles
The car rattles on the rear where the exhaust end when I turn it off. It used to not do that rattling before. The car vibrates when the car is coming to a stop and then continues when idling. It feels like I am sitting at a vibrating chair. The engine works very rough when idling.

- Maricopa, AZ, USA