The infotainment system is registering multiple "ghost" touches, switching screens from GPS Air Play, to FM radio, to system info, to screen saver, to making actual phone calls, etc. This happens many times within a 30 second window. Many times, the infotainment system will power on its own accord and then flip through various screens. It has been reset 20-25 times and a hard reset by disconnecting a battery 5 times. Nothing helps. Honda said nothing they can do. I have multiple videos to prove the problem. This is a common problem as stated across multiple Honda Accord forums. It creates an unsafe driving environment.

- Jupiter, FL, USA

Infotainment head unit (touchscreen radio) overheats in the warmer months, causing the touchscreen to process commands without human touches (acts like a ghost is operating the unit). This can range from calling radom people within my contacts, turning th volume of the radio up to the max volume (startling and distracting), starting/stopping a GPS route, to freezing the screen altogether. I feel this is a safety issue, as we are warned not to operate this unit while the car is in motion. When the head unit is operating on its own, it is distracting and startling at times while driving. This can cause an accident. I've heard other owners say the manufacturer of this head unit has stated they don't have a fix for the "overheating" issue. Honda should be pursuing a remedy for their consumers to correct this safety hazzard.

- Medina, OH, USA

There is a loud humming noise that is starts at 40 mph. The noise comes and goes, but sometimes lasts for 10 minutes. It appears to be the Active Noise Cancelling unit. There was a previous bulletin Service Bulletin 21-053 about this issue for 2018-2020 Honda accords

- Baltimore, MD, USA

I am submitting this report to bring attention to a recurring issue with the infotainment/radio system in my vehicle, which I believe may warrant inclusion in a safety recall. The radio system in my vehicle has been experiencing persistent malfunctions, including ghost touching-?"where the screen registers inputs that I have not made. These phantom commands result in erratic behavior such as random changes to settings, volume fluctuations, unintended calls, and frequent screen switching. In some instances, this has caused significant distraction while driving, raising safety concerns. This issue appears to be electrical or software-related, and I have seen reports from other drivers of similar occurrences in the same make/model. I believe this defect poses a potential safety risk due to its impact on driver focus and control of in-car systems. I respectfully request that this malfunction be investigated by the NHTSA for potential inclusion in a recall or technical service bulletin, as it may represent a broader issue affecting other vehicles of the same type. Thank you for your attention to this matter.

- Livingston , AL, USA

Touch screen radio is not responding to my touch as well as it is pressing the buttons on the touch screen itself like a ghost.

- Moundville , AL, USA

I saw that they are investigating Honda Pilots for an automatic braking issue. I wanted to report that on my car I-??ve had the automatic brake warning come on at least 3 times while driving at highway speed with nothing in front of me. This is over a period of 3 years (my car has 40k). The brakes didnt engage, but it alerts you like it will engage for a couple seconds then the alert goes away. It could be related to the Pilot issue. If the brakes did engage I would likely get rear ended on the highway. So far it hasnt happened but it is scary when it does. And totally random as each time no car within 2000ft

- Houston, TX, USA

Honda continues to repair recalls. They have repeatedly told me I can schedule the recall repair and their broken app says I can schedule my airbag recall repair. But, the Honda dealers in San Diego say Honda refuses to send them parts and there is a 4-5 year delay for repairs. And that they have this issue with Honda for numerous other open years old recalls, no parts. The HondaLink app and the software it communicates with is also malfunctioning and the Honda and the dealers refuse to make repairs. Honda has already had 20 customers die from their Takata recall; why are they allowed to keep dragging their feet on recalls while spending billions to purchase Nissan?

- San Diego, CA, USA

Touch screen glitching and beeping, acts as if being touched and scrolls through settings and apps randomly; makes phone calls that can-??t easily be disconnected, hangs up calls, enables or disables navigation. Many distracting and potentially dangerous glitches. Unsure if integrates into automated features and unsure if it will engage braking, steering, cruise control, etc. while driving. Replacement part indefinitely back ordered. Local and corporate uncooperative in answering questions regarding safety concerns. Touchscreen unresponsive frequently.

- Pensacola, FL, USA

The touch screen will constantly register Phantom touches. Many other owners complain about this, but since it is sporadic, the dealers won't fix it. It is a safety concern as it is a distraction, especially when using Google Maps navigation. It can only be stopped by filming the screen to zero, rendering it useless.

- Delaware, OH, USA

The infotainment system randomly presses all over the screen all the time. This causes tony of issues such as turning on the radio, changing navigation, and making beeping noises constantly. Honda has replaced the infotainment system twice in my vehicle and it has fixed absolutely nothing. This is a major safety issue because of how distracting it is when driving. The incessant beeping noises (it beeps every time the touch screen is -??pressed-??) makes it so that I don-??t know whether the car is beeping for safety issues (lane assist etc) or not. The radio being turned on at random is extremely startling and has caused me many near accidents. The navigation turning off as I am navigating through traffic has caused much stress and confusion which can lead to an accident. This is a major issue that needs correction ASAP.

- Gulfport, MS, USA

The infotainment screen touch is unresponsive half the time. Rarely works in the heat, sometimes works when cooler out. CarPlay is tough to connect reliably wireless or wired. There are other people complaining on online forums about the touch being unresponsive especially in the heat as well.

- Tucson, AZ, USA

As I parked my vehicle all of the dashboard lights turned on simultaneously. My safety is at risk because I can not identify or predict the safety of my vehicle. I have not visited my dealer at this point. I have had a check engine light that would come on and would go away. I-??d be told by mechanics that it is a computer issue. My last encounter with this was approximately 2-3 months ago.

- Chino, CA, USA

While driving, infotainment system starts jumping to different modes causing me to get distracted while driving. I ended up recording a few clips of it in the mist of running into the curb. Honda initially stated that it was odd because there are no complaints a year ago. Yesterday however, I talked to Honda because the problem is occurring more. They stated that there are numerous complaints. In order for them to fix it, they have to be able to duplicate the issue

- Capitol Heights, MD, USA

The infotainment system is both unresponsive and self operational. It operates on its own as if it's being pressed (ghost touching) while simultaneously not responding to my touch. Impossible to safely use navigation as screen will pan or switch functions entirely. Same goes for using phone via Bluetooth. I cannot answer or hang up. Radio randomly turns on, changes stations etc. It's a complete mess. All of which is very distracting and adversely affects my ability to focus and safely control the vehicle. Honda insists that it is all software related - doubtful - so they refuse to change it out. They claim a software update is being worked on. Car has now been out for over two years and still no update. So 2 years with no update for a single software issue, yet they were able to design and build an entire new '23 model with multiple new software components in less than a year. Obviously little attention is being given to this, if at all. Please step in. I have some videos available.

- Coral Springs, FL, USA

Car moving slowly and suddenly races and speeds UP. Hard to STOP it. Has happened twice, 8 to 10 Months apart.. First time was on a small driveway. Was able to STOP CAR, with no damages. 2nd occurrence i was pulling into a parking Space. Foot not on gas or brake and again the CAR accelerated. This Time the CAR hit a handicapped parking sign and pushed it over. The sign stopped the CAR with Assistance from me. There was a small drop in front of the CAR and a tree 10-15 Feet in front of the Hill. The passenger in my CAR would have been in severe trouble had I not gotten the CAR stopped. My husband thought i may have somehow activated the cruise control. But i was going less than 20 miles per hour each time. This could be a deadly problem if a Child or Someone Crossed in front of me.

- Hotsprings, VA, USA

Hi there! I have reported this a couple of times to Honda directly, so it's possible they've already fixed it, but my father pointed out that I should let you guys know as well since it could be a serious safety issue... Basically, the feature shown on the Honda dashboard that "reads" speed limit signs is (or at least was earlier this year) very buggy; e.g. I've encountered instances where it indicates a speed limit of 60mph in 20mph, or even 100mph in a 60mph zone; apparently it's often getting those numbers from unrelated highway signs and not speed limit signs. As far as I can tell this feature should be disabled until it can made much more reliable; otherwise I'm worried it could cause a dangerous accident.

- Cambridge, MA, USA

A few months after I bought the car, the paint is peeling off.Today 4/25/22, it has gotten worse

- Cambria Heights, NY, USA

Navigation system errors: turn wrong direction, turn wrong compass direction, system will not recognize home. System was inspected more than once by the Honda dealer. A case was filed with Honda Corp

- Santa Cruz, CA, USA

ANC making annoying noise and never goes away, car makes a loud humming noise that is really noticeable when driving. This has been going on since I bought it. Replacing it doesn-??t help it it-??s the same thing. Honda needs to fix this.

- Vero Beach , FL, USA

Driving on the highway, heard a boom, sunroof blew out. No reason/explanation. The cover was closed and the sunroof was completely closed, not even tilted up. Driving about 70 mph.

- Selma, TX, USA