10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
67 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #11

Nov 012021

Accord

  • miles
The infotainment system is both unresponsive and self operational. It operates on its own as if it's being pressed (ghost touching) while simultaneously not responding to my touch. Impossible to safely use navigation as screen will pan or switch functions entirely. Same goes for using phone via Bluetooth. I cannot answer or hang up. Radio randomly turns on, changes stations etc. It's a complete mess. All of which is very distracting and adversely affects my ability to focus and safely control the vehicle. Honda insists that it is all software related - doubtful - so they refuse to change it out. They claim a software update is being worked on. Car has now been out for over two years and still no update. So 2 years with no update for a single software issue, yet they were able to design and build an entire new '23 model with multiple new software components in less than a year. Obviously little attention is being given to this, if at all. Please step in. I have some videos available.

- Coral Springs, FL, USA

problem #10

Aug 302022

Accord

  • miles
I saw the investigation of hat the NTSB is opening into problems with the CRV and a handful of other vehicles. I think you should add the Honda accord hybrid (touring) to this investigation. I was driving on a road with speed limit of 55 mph. In full evening traffic. My check engine light flashed on, and I immediately called the dealership to set an appointment. Within one minute of that light coming on, I lost all acceleration power, it just dropped off in the middle of the high flow of fast traffic with no shoulder. I had to find a way to force people to let me over going less than 5 mph to get to a safe shoulder. Then my car just stopped. I was on the phone with the service department at Honda when this happened and they were like, yeah sometimes that just happens. You get to the side of the road within a minute or it will shut off while driving. They made it seem like it was a super common and well known problem. That is ridiculously dangerous. I mean, ridiculously dangerous. I was absolutely terrified I would be slammed by a car on the highway. I got my car to the dealership for a full diagnostic, that they tried to charge me for, but they didn-€™t find anything. And they said it was probably nothing because they had no proof it happened. That is about it, nothing too terrible, but that has way more potential problems than my scary incident alone. Thank you.

- Virginia Beach, VA, USA

problem #9

Sep 282022

Accord

  • miles
My sunroof suddenly and without warning exploded on the highway while traveling at the posted speed limit of 65 MPH. The interior door of the sunroof was closed at the time but broken glass did fly out and away toward the back of the vehicle. Due to the loud exploding bang of the shattering glass I believed at first that my rear and/or side windows had been shot out by either someone in a passing vehicle or by someone firing from a location on the side of the highway. Had I not been able to keep my composure I could have lost control of the vehicle and been involved in a crash. The damage was inspected by my insurance company and has been repaired by an auto body shop, but I am greatly concerned that this could happen again.

- Pueblo, CO, USA

problem #8

Jun 282022

Accord

  • miles
Car moving slowly and suddenly races and speeds UP. Hard to STOP it. Has happened twice, 8 to 10 Months apart.. First time was on a small driveway. Was able to STOP CAR, with no damages. 2nd occurrence i was pulling into a parking Space. Foot not on gas or brake and again the CAR accelerated. This Time the CAR hit a handicapped parking sign and pushed it over. The sign stopped the CAR with Assistance from me. There was a small drop in front of the CAR and a tree 10-15 Feet in front of the Hill. The passenger in my CAR would have been in severe trouble had I not gotten the CAR stopped. My husband thought i may have somehow activated the cruise control. But i was going less than 20 miles per hour each time. This could be a deadly problem if a Child or Someone Crossed in front of me.

- Hotsprings, VA, USA

problem #7

Feb 012022

Accord

  • miles
Hi there! I have reported this a couple of times to Honda directly, so it's possible they've already fixed it, but my father pointed out that I should let you guys know as well since it could be a serious safety issue... Basically, the feature shown on the Honda dashboard that "reads" speed limit signs is (or at least was earlier this year) very buggy; e.g. I've encountered instances where it indicates a speed limit of 60mph in 20mph, or even 100mph in a 60mph zone; apparently it's often getting those numbers from unrelated highway signs and not speed limit signs. As far as I can tell this feature should be disabled until it can made much more reliable; otherwise I'm worried it could cause a dangerous accident.

- Cambridge, MA, USA

problem #6

Apr 252022

Accord

  • miles
A few months after I bought the car, the paint is peeling off.Today 4/25/22, it has gotten worse

- Cambria Heights, NY, USA

problem #5

Nov 262021

Accord

  • miles
Navigation system errors: turn wrong direction, turn wrong compass direction, system will not recognize home. System was inspected more than once by the Honda dealer. A case was filed with Honda Corp

- Santa Cruz, CA, USA

problem #4

May 012021

Accord

  • miles
ANC making annoying noise and never goes away, car makes a loud humming noise that is really noticeable when driving. This has been going on since I bought it. Replacing it doesn-€™t help it it-€™s the same thing. Honda needs to fix this.

- Vero Beach , FL, USA

problem #3

Sep 142021

Accord

  • miles
Tire jack not provide with buying new car Honda Accord hybrid 2021 How can I use flat tire repair kit without tire jack.It was disclosed to me when buying. Tire jack & tools tick mark in delivery documents but not provided.

- Piscataway, NJ, USA

problem #2

Aug 012021

Accord

  • miles
Going at highway speeds with recirculate button pressed, a noise comes out of AC vent When recirculate button is turned off, sounds goes away

- San Jose, CA, USA

problem #1

Mar 062021

Accord

  • 740 miles
Driving on the highway, heard a boom, sunroof blew out. No reason/explanation. The cover was closed and the sunroof was completely closed, not even tilted up. Driving about 70 mph.

- Selma, TX, USA