10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 2,250 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Power Steering Failure. It is available for inspection upon request. After taking a right turn, the steering got stuck and did not come back as expected. This caused car crashing into the curb on the road, severely damaging front right front rim and tire. The steering alignments after the crash has been impacted - steering has to be tilted to make the car go straight. There are multiple warnings signs that include Brake System Warning, Vehicle Stability Assist System Problem, Hill Start Assist Problem, Adaptive Cruise Control System Problem, Collision Mitigation Braking System Problem I have video of all the warnings that I see. The warnings disappeared for sometime and then came back. I am taking the car to a Honda dealership for inspection and repair tomorrow.
- Richardson, TX, USA
[XXX] My wife was driving this hybrid vehicle when it suddenly lost power in middle of road about a city block from starting location. There were no reasons for any automatic hazard overrides to become active. Dashboard displays stayed on but there was no accelerator response, and, importantly, there was an immediate loss of power steering and power brakes. Vehicle was traveling uphill and the emergency brakes had to be applied to arrest backward motion after coming to a stop. Judging by rate of slowdown, regenerative braking may also have been active. Rapidly following this, several diagnostic/warning messages (re brakes, steering, etc) started flashing in succession and then the message "see your dealer." About 10 minutes after this incident, my wife made one attempt to restart the car after turning the car off and then on. The response was a repeat of the flashing messages. I arrived at the scene about 20 minutes after this and the car restarted in a normal fashion. So, unfortunately, this is an intermittent, difficult-to-firmly-diagnose problem. Nevertheless, in view of the severe safety issues associated with this failure, we had the car towed to a Honda dealer. They found several items in the car's diagnostic system and, in consultation with Honda engineers, performed a software update for the ICM (ignition control module?) which, we were told, would address this problem, since other similar complaints had apparently been registered. The HUGE SAFETY ISSUE that this failure represents (loss of power along with steering assistance and braking assistance plus possibly more rapid deceleration) cannot be overestimated. We will be risking our lives to believe that the software fix truly addresses this problem. To believe that a software update is a sure fix is to believe that Honda knows the exact reason for this failure, and if they do, it is absurd that a software recall has not been issued. Please follow up on this matter with Honda. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
- Silver Spring, MD, USA
The steering wheel of my Honda Accord Hybrid model 2023 is sticky. When driving at about 50 miles per hour or more, the steering wheel is sticky, and when rotating, it suddenly becomes stuck. I need to correct the steering wheel all the time, which greatly affects my safety
- Davis, CA, USA
The contact owns a 2023 Honda Accord. The contact stated while driving 55 MPH and attempting to make a complete turn, the steering wheel needed frequent correction. The contact stated that the electric power steering assist failed to operate as needed. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 5,000. The VIN was unavailable.
- Greensboro, NC, USA
When lane keep assist is enabled high speed steering becomes harder to turn left or right, and get sticky at the center position. This leads to an increased effort needed to turn the steering wheel wheel either left or right past the center position
- Parma Heights, OH, USA
Driving at highway speed (70 MPH) the power assist steering and all of the Honda Sensing suit subsystem totally quit working. The dash had multiple warming lights and dialog box's describing system failures, I continued driving till I could get off of the highway and turned the vehicle off, after about 10 minutes I restarted the vehicle and all systems and steering reset. Drove the vehicle to Lompoc Honda for maintenance diagnostics they found multiple codes but no real cause, the dealership cleared the code per Honda's direction and test drove the vehicle several times. I was told to return if the issue persists.
- Lompoc, CA, USA
25AUG2023 At 75 mph multiple vehicle systems failed simultaneously and car lost power. Numerous codes were displayed on the dash in succession. Vehicle's loss of power slowed it rather quickly. Messages that I recall being displayed as the car lost power: TPMS; Brake System, Power Steering, Air bag; Vehicle Stability Assist, etc. Small video clip was taken during the event; however, due to obvious safety issues related to trying to move the car safely to the shoulder of the road during morning rush hour traffic, the video is short. Soon after pulling onto the shoulder the vehicle began flashing all electrical items in the car and then there was complete loss of power including the hazard lights. (other videos were taken of the various flashing warnings and the vehicle's behavior as it finally went into complete failure....however, I am unable to upload to this site.) Vehicle was towed to the nearest Honda dealer. Honda North, Butler PA 16001 28AUG2023 Honda dealer verified that the car logged multiple DTC codes for various systems modules but could not replicate the failure. Car was given a short road test and no issues presented themselves. Honda North requested to keep the car for one more day for further investigation and a longer test ride with more diagnostics. 29AUG2023 Honda North performed a longer (@20 mi) road test and stated the vehicle performed without issue. They explained that they had nothing from Honda engineering to indicate any action to take related to such an event. They again acknowledged that multiple DTC codes were logged and all systems were operational while restating that there was nothing to do unless it happened again and a module failed completely.
- West Sunbury, PA, USA
- El Cajon, CA, USA