6.9
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 9,177 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Vehicle stalled while driving on a highway with power system failure warning. I could not accelerate the car. I had to take the exit since I was luckily in the right lane and close to the exit. Car was running on battery only at around 30 mph. I pulled out in the parking lot, turned off power and turned back on and was able to reach home. I took the car to the dealer, they could not diagnose the issue right away and asked me to leave the cardie to drivability issue. They called us back after 2 days and told us that they updated the software. I do not feel safe driving this car. Please take necessary action immediately.
- Cream Ridge, NJ, USA
Pulling out of a shopping plaza onto the highway, driving about 20mph at first, the rear of the car started shaking mildly. Within a few seconds the car started shaking excessively, vibrating very loudly. I thought I had 2 flat tires but then the indicator lights came on...the check engine symbol and the "power system problem" I immediately pulled over and checked the vehicle all of the tires were ok. I sat for a few minutes letting it cool down started the vehicle and all of the display warnings were off I turned off the "econ" option and pushed the "ev" (electric vehicle) button hoping if the problem was related to that, those options would now be disabled I very slowly drove it home (about 2 miles). Driving about 55mph on the highway the exact same happened as above except this time the car slowed down almost immediately and the steering wheel got very loose I pulled into the median the rumbling is very concerning it is so aggressive that it sounds like the car is falling apart. It seems like the engine is all messed up. I'm not sure if the options I checked are correct, the options to check for the problems it might include something I didn't check mark or I might have check marked something unrelated. I just did my best to guess. I don't know a lot about cars so maybe you could verify that the information problem areas are correct. Thank you please advise the exact same thing happened.
- Eustis, FL, USA
- Fort Lauderdale, FL, USA