10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On July 14, 2025, our 2025 Honda Accord was serviced at Hall Honda Virginia Beach for a TPMS warning. The repair was marked complete under warranty by 12:24 PM. We picked up the car [XXX] at 7:30 AM. By 4:32 PM, the passenger-side tire catastrophically failed no TPMS alert, no impact, no pothole, just sudden sidewall rupture. This was not a minor issue; it was a failure of a federally mandated safety system. Had it occurred at highway speed, it could have resulted in wrongful death due to service negligence. We towed the car back that night (Visit #2). The next morning, advisor Tito blamed us: -??You must have hit something.-?? He then offered to replace the rim and tire under warranty and gave us two options a fast repair or a -??proper-?? 3-day one. Framing a potentially fatal failure as a customer convenience choice is reckless. We picked the car up again July 21. On [XXX] at 3 PM, the TPMS failed again this time throwing a calibration warning. This was Visit #3. I returned to ask why it failed again. Tito grew defensive and again blamed us for the initial tire failure. I wasn-??t there for that I was reporting a second failure of the same safety system. There was no concern shown that the car had been returned unsafe multiple times. No apology, no accountability just blame deflection and hostility. As of July 25, the TPMS still does not work. A fourth visit is now required. This is a repeat failure of a safety-critical system required under FMVSS 138, mishandled with negligence and denial. It is only luck-?"not competence-?"that prevented serious harm or death. For full documentation and timeline, see my public review: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Virginia Beach, VA, USA
While driving about 30 mph, a brake system malfunction error appeared on the dash. The car lost all acceleration. Cabin heat shut off. Many other errors appeared related to electrical systems. Stopped and restarted the car, only the brake system error remained.
- Ankeny, IA, USA
Was driving my new car home and all of a sudden the vehicle comes to a stop, I almost get hit by other cars several times and my daughter panicking in the back seat, the entire dashboard lights up and car stays brake system error please contact dealer. After turning car on and off a few times, I can begin driving again but the brake error system message remains. Taking to dealership in the morning
- Mission Viejo , CA, USA
While driving approximately 30mph the car lost all accelleration/power and slowed to a stop while still in Drive. First, this put me in an extremely DANGEROUS position in the middle of an extremely busy highway with cars almost hitting me several times. Dashboard displayed numerous flashing error messages. Some that I recall were: Low Tire Pressure TPMS, ABS, BRAKE SYSTEM, Power, and HOLD. I put the car in park and Drive again and it still wouldn't move. After turning it off and back on, I continued to have "BRAKE SYSTEM Brake system problems. Brake performance may be reduced. See your dealer. i." displayed. The car did resume driving functions and allowed me to get out of middle of road. Once stopping again and recycling, the warning signals went out and I drove home.
- Lewes, DE, USA

- Ann Arbor, MI, USA