10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On July 14, 2025, our 2025 Honda Accord was serviced at Hall Honda Virginia Beach for a TPMS warning. The repair was marked complete under warranty by 12:24 PM. We picked up the car [XXX] at 7:30 AM. By 4:32 PM, the passenger-side tire catastrophically failed no TPMS alert, no impact, no pothole, just sudden sidewall rupture. This was not a minor issue; it was a failure of a federally mandated safety system. Had it occurred at highway speed, it could have resulted in wrongful death due to service negligence. We towed the car back that night (Visit #2). The next morning, advisor Tito blamed us: -??You must have hit something.-?? He then offered to replace the rim and tire under warranty and gave us two options a fast repair or a -??proper-?? 3-day one. Framing a potentially fatal failure as a customer convenience choice is reckless. We picked the car up again July 21. On [XXX] at 3 PM, the TPMS failed again this time throwing a calibration warning. This was Visit #3. I returned to ask why it failed again. Tito grew defensive and again blamed us for the initial tire failure. I wasn-??t there for that I was reporting a second failure of the same safety system. There was no concern shown that the car had been returned unsafe multiple times. No apology, no accountability just blame deflection and hostility. As of July 25, the TPMS still does not work. A fourth visit is now required. This is a repeat failure of a safety-critical system required under FMVSS 138, mishandled with negligence and denial. It is only luck-?"not competence-?"that prevented serious harm or death. For full documentation and timeline, see my public review: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Virginia Beach, VA, USA
While driving a 2025 Honda Accord Hybrid with approximately 2300 miles on it at a speed of 40 mph, with nothing above the vehicle and no vehicles within a quarter mile of the vehicle, the sunroof glass exploded over the roof of the car and onto the highway. The sound was like a missile hitting the car. Fortunately the sunroof inner sliding panel was closed and no glass entered the passenger compartment. About a third of the glass went onto the highway and the remaining part shattered on top of the car. Pictures were taken of the car. I contacted Honda and a case was opened. I was instructed to take the vehicle to a Honda Dealer for inspection. The dealer agreed that the explosion was not due to any act of mine or outside cause and the glass was replaced under my warranty. My concern is that the glass totally shattered and though the three passengers in the car were not injured, had the sliding panel under the glass been open, there would have been serious consequences. I believe that Honda should put some sort of impact glass on the sunroof that will not shatter.
- Delray Beach, FL, USA
I was sitting at a red light in my 2025 Honda Accord Sport that I bought brand new about six months ago when I heard a loud explosion and saw a piece of glass fall on my windshield. I could then hear glass cracking over my head. I got out my vehicle and observed the moon roof glass to be completed shattered. I drove straight to the Honda service center where I purchased the vehicle and was told that is was most likely due to heat. The mechanic advised he has the same vehicle and the same thing happened to him. Then I was told that I would have to go through my insurance because that isn't covered by their warranty. Currently waiting to hear back from the manager. Clearly this was caused by a defect and should be corrected by Honda.
- Metairie, LA, USA
My sunroof exploded. I was driving north on I-35 in the Kansas City metro. I heard an actual explosion, then the sound of shrapnel washing over my vehicle. I wasn't sure it was me at first. Nothing hit the car. I noticed a new noise like passing (raggedy) wind and started to slide the sunroof "cover" back and you could see the glass had exploded outward. Had I not had the sunroof shade closed I, and the inside of the car, would've been covered in glass.
- Overland Park, KS, USA
Friday May 30th, I was driving to work on the interstate. No cars/rocks or anything was in my path and all of a sudden the sunroof glass shattered causing glass to go everywhere. It alerted me so badly luckily I didn-??t react in a way that could-??ve been deadly. I had my shade cover back exposing the glass so when it just so suddenly shattered, glass entered inside the car. Honda is saying this is normal and it-??s costing $845 to replace and I haven-??t had this car a year and it-??s shattered already?
- Canton, MS, USA
Was driving about 30 mph and lost all power. Warning lights came on the dash; TPMS, BRAKE SYSTEM FAILURE, CONTACT DEALER, several others that I don't remember. Pulled onto a side road so as not to get hit from behind. Was able to roll to a stop and put on hazards. Called roadside assistance for a tow to dealer where bought. They have had for a week with no resolution.
- O Fallon, MO, USA

- Burlingame, CA, USA