10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
23,426 miles

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problem #2

Aug 202007

CR-V 4-cyl

  • Automatic transmission
  • 43,000 miles
On August 20th, 2007 at 7:30 am while I was driving my 16 year old son to school my 2004 Honda CRV began to speed uncontrollably. According to the dealership there was a throttle cable malfunction that led to the cars uncontrollable speeds of up to 80 miles an hour. This was the most horrific experience I have ever endured. While on the freeway I was forced to weave in and out of cars all while having both feet on the brake. After deciding to apply the hand brake we decided to get off the freeway. We ran one stop sign and before coming to a dead end street thankfully we made an abrupt stop after being forced to just turn off the car. This was after having my son call a friend for help and advice. My son and I were completely shocked that nothing worse came of this. Thank god that no one was harmed in this incident. The dealership says that it was a malfunction that was not caused by the operator and there was no way to detect that this was going to happen. The dealership has agreed to pick up all cost related to the malfunction but truthfully I am not looking to get back in that car. We are currently trying to negotiate a trade-in. Thank god nothing happened to my son, me, or anyone else.

- Herald, CA, USA

problem #1

May 152004

CR-V

  • Automatic transmission
  • 3,852 miles
On May 15, I took my 2004 Honda CRV to the dealership for its first oil change. My daughter picked up the car 2 hours later and drove 1-2 miles when passerages in nearby cars began blowing their horns and telling her to get out of the car because it was on fire. Men in the car behind called the fire dept. And being mechanics checked the oil. It was "bone dry." Fire dept. Called for sand to be laid. The car was towed to the Honda dealership where they had cleaned it up by the time I got to the dealership. They wanted me to get in the car and feel safe about my new car which had 3800 miles. Their answer to why this happened was that they had left the old oil gasket on and had put the new one on top. It had blown oil out the tailpipe. I left the car there for 6 weeks while I sought legal help, had independent mechanics check it out, sent oil samples and filter to independent labs for testing. During this time I contacted Honda coporation, local tv stations, and made numerous phone calls to the dealership. I requested a new car and to have the service plan which I had purchased transferred to another dealership. Two weeks ago, the dealership did agree to issue me a 72 months/100,000 mile warranty and they did refund my service plan so that I may purchase it from another dealership. American Honda corporation never took any ownership for the situation. They agreed with the dealership.

- Thomasville, NC, USA