On August 13, 2009 my husband was involved in an automobile accident in which he was hit in the drivers side door. The car was totaled. The two front airbags deployed but the driver's side airbag did not. His injuries were not life threatening but he still suffers with pain from the bruises and abrasions plus a small hairline fracture of a lower vertebra. Perhaps some of these injuries could have been avoided or lessened had the side airbag deployed. We called our Honda dealer and he referred us to Honda company. I talked with a christine at Honda and explained what had happened and her reply was that Honda does not investigate accidents. I told her that I would be reporting the problem to the NHTSA and would like it documented that I had also reported it to Honda. She gave me a case # N012009-0800615081700615. I will be contacting Honda again as I was not satisfied with the response I received from them. I am reporting the problem to you in hopes that if this is a common problem with the side airbags something may be done about it. Thank you.

- Forestport, NY, USA

The consumer's was involved in an accident. The consumer was driving at approximately 20 mph and was T-boned by another vehicle going at 50 mph. Upon impact the airbags failed to deploy. The passenger sustained injuries, and was taken to the emergency room for treatment. The side air bag on the passengers side failed.

- Albany, OR, USA