The contact owns a 2004 Honda CR-V. The contact stated that while rolling down the driver's side window, smoke briefly emanated from the window switch, prompting the contact to roll up the window, after which the window switch lost functionality. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V768000 (Visibility, Electrical System) but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 195,000.

- Holliston, MA, USA

The contact owns 2004 Honda CR-V. The contact stated that after entering the vehicle, a spark emitted from the driver-??s side master switch as he attempted to roll down the window. Since the failure, the front passenger-??s window had failed to operate as needed. The contact then received notification of NHTSA Campaign Number: 20V768000 (Visibility, Electrical System) however, the recall was for the same model vehicle that he previously owned. The contact called the dealer and the manufacturer who confirmed that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 160,000.

- Winchester, VA, USA

The contact owns a 2004 Honda CR-V. the contact received notification of NHTSA campaign numbers: 12V486000 (electrical system, visibility) and 14V351000 (air bags); however, the parts needed were not available. The dealer was contacted. The contact believed that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Bonitaspring, FL, USA

Submission from constituent re 2004 Honda CR-V reimbursements. The consumer stated before he turned the vehicle on, there was a burning odor, emitting from the vehicle. He took the vehicle to the dealer, where the technician found the power window switch circuit board contacts were burnt. American Honda was contacted, and they stated the VIN was not included under recall 12V486000.

- Stockton, CA, USA