We purchased a Honda CR-V 2007 at ourisman Honda in bethesda, Maryland, on December 28th, 2006. One of the main reasons we bought this car is the mpg advertised by Honda America, which is 22/mpg in the city and 28/mpg on the highway (perfectly visible on the big sticker on the side window of the car). Unfortunately, the car is not performing within these numbers, that is the reason why we contacted you already and got this case number. Now, after driving the car for almost four months and over 2,500 miles the actual mpg is still much lower than advertised. The overall mpg is around 17/mpg (which is not even close to the 25/mpg advertised by Honda, in fact it is around 45% less then advertised), the actual mpg for the highway is little over 22 mpg (again not even close to the mpg advertised which is 28 mpg, in fact it is 30% lower) and the actual mpg in the city is around 15 mpg (again not even close to the 22 mpg advertised, in fact it is 40% lower then advertised). This is a clear case of false advertising from Honda. We went to ourisman Honda and they did some checks, which all came back negative. They drove the car once on the highway to get the mileage for the highway, which was little over 22 mpg. We don't dispute the fact that the mileage on the highway is better then in the city, but unfortunately we do live in the city and this is our main place for driving our car. But as you can see by looking at the numbers, the car is underperforming in mpgs through all the levels of driving (city, highway and overall). The dealer also mentioned the 5000 miles ?break-in period, after which we should be able to see the real mpg. To begin with, nobody mentioned that before we bought the car. Second, it is not mentioned in the official Honda brochures, which came with the car. If we would have known about this break in period, we would have never bought the car in the first place. Again, Honda is hiding some important facts.

- Washington, DC, USA