8.0
pretty bad- Typical Repair Cost:
- $430
- Average Mileage:
- 87,800 miles
- Total Complaints:
- 48 complaints
Most common solutions:
- not sure (21 reports)
- replace door look actuator (13 reports)
- replace door lock assembliies (8 reports)
- honda replaced (2 reports)
- replace door lock assemblies (2 reports)
- paid for new actuator even though pending class action suit (1 reports)
My passenger locks have been having problems after the driver side actuator /locks were recalled in 2015 and "fixed"..never a problem before..when I brought to the attention of honda in Allentown PA..was told it would cost me hundreds of $$...the passenger doors on rt. side of car both have problems since 2015 and I am just these last couple days noticing the rt. door half locking when all other doors are unlocked as they should be..and the doors do not lock properly these last few weeks with the key after I leave the car to shop....yesterday I literally noticed from the driver side that the front passenger door was locking itself...when will they recall all the passenger doors to be fixed as I'm not sure I get all the recalls...I never got the 1 for passenger air bag and don't know what else I missed out on.
- Donna S., Kintnersville, PA, US
I purchased groceries and placed them into the back of my CRV, when home I attempted to unlock ALL the doors with the remote and when I grabbed the lift gate the sensor didn't respond. The tailgate remained lock. I then attempted to unlock the doors with the push lock on the driver's side door; however the lift gate remained locked. I went to my Passenger side rear door to open it and it would not open. I attempted to reach over from the front passenger door to manually unlock the rear passenger side door and it would not open.
Honda Dealer said they will charge me $109 to diagnose this known issue. Honda Dealer said if it's the actuator that Honda USA would either not charge me for the repair or submit the bill to them for refund. Why don't they know by now what the recourse is for payment. The Dealer did say the lift gate is NOT covered under the existing TSB. That's a problem, it's the same actuator for any door if I'm not mistaken.
- crv4me, Baltimore, MD, US
I had the front left door actuator replaced under the recall (even though it was not malfunctioning). Now I am having issues with the left rear actuator which is not covered under the recall. The Honda dealership wants to charge $340 for the fix. I might just get the part for $50 and replace it myself with a friend, although it is kind of a pain in the butt fix to do.
- Dan C., San Diego, CA, US
when I lock my car sometimes it will lock and unlock it's self several times sometimes I can't unlock it. I was stuck in a car wash for 3 hrs stuck at home and missed Dr.app.I will try to unlock and it goes off like a machine gun instead of just a click. it unlocks while driving and this week the engine started turning off while I was driving all the lights came on then the panel went black. I had no steering nothing and it came back on without any interference did this several times freaked me out.I stopped at a stop sign it turned off I tried turning the key to start it back up and it wouldn't work people behind me very angry then after 5 minutes the key worked and it started.I drove the car home now it won't start no lights can't lock it nothing
- marynjtedrow, Crooksville, OH, US
DEALER REPLACED IT UNDER A RECALL WARRANTY.3-4 YEARS IT WAS TEMPORARY FIX, DIDN'T LAST
- lynny, Lemoore, CA, US
door acuators actuate on and off while driving
DOOR ACTUATOR ACTUATING ON AND OFF WHILE DRIVING, STARTED UP AGAIN ABOUT A MONTH AGO AUGUST 2016
- lynny, Lemoore, CA, US
I own a Honda 2008 CR-V recently I have been noticing the car doors are hard to open and when they do they open and close on intermitten does anybody have any suggestions how to fix the problem.
- kgifford, Tucson, AZ, US
Having an issue with Honda not covering a power lock issue that is apparently a recall. the passenger door lock is actuating on and off while driving and when parking the vehicle it does not lock with remote or with the power lock button, even trying to manually lock it, it takes a lot of pressure to lock. called over to Honda but they say recall is just for the drivers door lock actuator, but from what i have read on line it is any of the door lock actuators. looking for more help or info on the problem. How do I deal with Honda on this problem. Thanks
- Craig S., Bowmanville, ON, Canada
power door locks not working properly
Received a recall letter about this particular problem, brought to Mossy Honda of Lemon Grove and was told that although they will replace the actuator on the driver's side, the rear power locks actuators are not part of this recall and said that I would have to pay for it to get it fix out of my own pocket!!!???? This is sooooo frustrating and I feel very disappointed with this car!!! The service advisor working on my car was not professional enough to talk to me. Had an appointment at 8:00 am Saturday for this recall to be done. Got in the service area on time. Had to leave the car so they can fix the problem, gave me an estimate of the whole day. At around 4:45pm (they were closing at 5 pm) I had to call Honda to check the status of my car, only to be told that my car won't be ready until following Monday. As I'm writing this complaint, today is Monday at around 1:30pm, just had a heated conversation with this service advisor who called to tell me that part of the problem will be fixed but half of it is not covered by the recall or by the extended warranty of the car (???) The big question that I have is, Why did they wait till today (today is the 3rd day in the shop) to figure that out? When they could have told me that Saturday and got my car back that same day!!! It is very clear that when I left my car on Saturday morning, nothing was done and they did not even check the car or did anything till this morning Monday. Because if they did, they could have called me & updated me Saturday. The service advisor did not even say anything to at least apologize if so ever there was a misunderstanding of the estimated time of service completion. Here's another thing, because this service advisor kept on arguing with me about what he said he told me which I totally refuse to believe, I asked to speak to his supervisor...after that the phone was cut off!!! ...or he probably just hanged up on me!!! Are these the kind of people Honda hires to work for them? Sorry for the others who performs their job well, kudos to you!
:( :( ;(
- Leticia L., San Diego, CA, US
When the problem is explained on the web, most solutions point to the actuator. Also, my hatch can't be opened with my power lock and I have to crawl in the back and open it manually. The CRV does not have a lock on the outside of the hatch. Dangerous as hell.
Not being able to open the doors remotely sucks! Car runs like a top and I keep it that way, this other stuff is just bad manufacturing and they are aware of it.
- Joe G., Gaithersburg, MD, US
I just came back from Windsor Honda and they charged me labour to replace a Recall on a door actuator on 2006 to 2011 CRV models. For some reason I thought the companies mistakes were not mine. OOPS wrong again I really hate these unadvertised recalls. We have to find them out for ourselves then get charged for them. They gave me some story that they had to diagnose the problem.
When I pulled up to service I crawled out the passenger door because the driver's door wouldn't unlock, the key fob won't unlock the door either and even if I put it in the keyhole sometimes it didn't work. I told the person in reception that I believed that the door actuator was gone and needed replacing.
When I got to Honda I asked what the charge was for and the manager explained to me that the door handle was broken where the cable from the actuator attaches. Then he explains to me that the door actuator is in another part of the door from the door handle. I asked if the actuator is in any way attached to the door actuator he did say yes by a cable. The door actuator is I'd say approx. 60 cm. from the door handle. Boy am I a goat $60 for 60 cm. $1 a cm. I guess that's reasonable. FOR A RECALL
- Joe R., Windsor, ON, Canada
The passenger side doors do not lock on my Honda CRV 2008. This is true of both the front and rear passenger door. When you lock the door it appears to go into locked position but will slowly unlock itself. While the car is in motion it will intermittently lock and unlock continuously and intermittently. I feel unsafe and afraid while driving this car.
- ship71, Silver Spring, MD, US
It is an irritating problem. I can't lock my car!! It makes a constant locking and unlocking sound when going slower than 20 mph. Honda is known for this problem and they don't recall it. I refuse to pay #^% dollars to pay for labor and parts!!!
- Lisa B., Incline Village, NV, US
I can not secure my car because the right rear door will not lock!!!
- John T., Arlington, TX, US
My driver's door lock is not lock on cycles is a not safe to driver or live the car any where. Safety issues.
- Joanna E., Middletown, CT, US
Front passenger door actuator needs replaced according to local Honda Dealership. The door locks back immediately after being unlocked. You have to be quick to open door or it locks again. I have gotten locked out several times. Some times it goes through a period of time where it UNLOCKS after being locked. Both are extremely aggravating. I am also afraid of getting locked in. Hopefully Honda will do the right thing and do a recall! There are other dealerships/ vehicles out there that would take my money!
- Pat H., Stillwater, OK, US
Passenger side door keeps unlocking itself. At first I thought it was just sticking, but after checking it a few times I realized it always unlocks, even if you manually get it to lock. It's a fairly significant problem because the car can never be secured.
I looked online and found EVERYONE with a CR-V has the same problem. Called Honda but of course I'm just passed the warranty at 52K miles. If a lawsuit gets started I will probably join in. This could be an extreme safety hazard if it happened on the back doors where children are riding! Now I'm shopping for a new door actuator and watching the YouTube videos on how to replace it...
- rdhoward, Gilbert, AZ, US
The lock on rear door keeps unlock it self. This is the place where kids sit and if door do not lock they don't feel safe. There is no manual override on lock. I have to stop auto locking as it become worse when it start happening while I am driving and doors keep locking unlocking itself.
This is very disappointing from HONDA and hope they fix it for me.
- Subhash G., Cumming, GA, US
Ever since I got the car, complained that locks locked too quickly and got locked out of car a few times. Honda kept telling me I didn't know how to program the settings with my key. Just got used to the situation and it got progressively worse this past year with door locking as I was opening door. Finally, 3 weeks ago, I could not even open any doors and had to crawl out the window.
Went online and was inundated with similar complaints. Called Honda of Princeton and told them about the problem and also noted there was class action settlement with Honda for this problem in September of 2014 and they acted like they never heard of it and asked ME to send them the information on it, which I did. Their district manager replied that they could not pay for the fix, new actuator, since all the issues with the suit were not settled and that I should wait until that time. Needless to say, the safety issue of possibly not being able to get out of my car outweighed waiting for Honda and I ended up paying for this repair.
Have had 4 Hondas and planned on getting a 5th one, but not so sure now as Honda doesn't make good with their defective parts, even when a customer's safety could be at risk.
- Beth O., Princeton, NJ, US
I saw a previous post with the exact same problem. My doors lock as I drive off usually around 5MPH. But lately whenever I stop, they unlock then as I proceed to go, they lock. So essentially every stop I make there is the unlocking & locking as I drive again. Is this a Honda recall issue or am I stuck paying for this problem??
- zero 2008, Lakewood, US